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  1. #21
    ROG Guru: Yellow Belt Array
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    I have never overclocked any of my machines. The laptop stutters even when i play games like Rome Total War, Oblivion, Running with Rifles, etc. Low demand games from the 2000s. If this $2100 laptop cannot handle it without overheating and stuttering, something is very wrong, or the '3D cooling' doesnt actually work. My 5 year old Toshiba satellite laptop can run games fine without stuttering like this. Come to think of it, this is the first time ive ever experienced such stuttering on a laptop/pc before. Also, before owning this laptop, ive have NEVER been to a laptop/pc service center. It really is an annoying adventure, and i will stand by my opinion that these are sub quality laptops.
    Last edited by Armesis; 12-12-2016 at 09:23 AM.

  2. #22
    ~¦ Noesis ¦~ Array Dreamonic PC Specs
    Dreamonic PC Specs
    Laptop (Model)ASUS GX800VH-XS79K
    MotherboardASUS GX800VHK (Intel CM238/IDA154) w/Custom BIOS
    ProcessorIntel Core i7-7820HK @ 4.7Ghz (+150mV) FCBGA 1440
    Memory (part number)64GB (PC4-22400) @ 18-18-18-38-53 (76.D305G.D060B)
    Graphics Card #1NVIDIA GeForce GTX 1080 8GB (GP104) OC @ +225/+750 w/Custom VBIOS
    Graphics Card #2NVIDIA GeForce GTX 1080 8GB (GP104) OC @ +225/+750 w/Custom VBIOS
    Sound CardVANTEC 7.1 External Audio Adapter
    MonitorASUS PG348Q 34" 3440x1440 @ 100Hz w/G-SYNC (mDP-to-DP)
    Storage #13x Samsung 512GB NVMe SSD RAID0 (S316NY0HA00959)
    CPU CoolerASUS GX800VHK Water Cooling Dock
    CaseASUS GX800VHK Chassis
    Power SupplyASUS 2x 330W Power Adapter (AC 100~240V, 50/60Hz, 16.9A/19.5V)
    Keyboard ASUS ROG Claymore Core
    Mouse ASUS ROG Spatha
    Headset ASUS STRIX 7.1 Gaming Headset
    Mouse Pad ASUS ROG Whetstone
    Headset/Speakers Altec Lansing Octane 7 (VS4621) 2.1 Speakers
    OS Windows 10 Pro x64 / Arch Linux w/KDE Plasma
    Network RouterASUS RT-AC87U w/Merlin
    Accessory #1 Kensington 4 Port USB 3.0 Hub (K33978WW)
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    I've modified a lot of ROG Notebooks over the years and I understand the frustration and experiences here so I'll shed some light on this for everyone.

    Every model has it's own quirks, and with that one critical piece is the root of the commoner - temperatures. This ALWAYS stood out the most to me in every ROG notebook disassembly I've done, and that's the heatsink assembly is always resting cockeyed! Due to the design (if 3DVC model) and overall dimensions ASUS use for their G751 and G752 heatsink assemblies (which have the most problems with temperatures). There is so much room for error in handling and assembling these notebooks because of their massive one-construction-design heatsink assemblies.

    Are CPU/GPU temps high? Hovering near throttling limits of 95°C at stock clocks even? (100°C if temp activation offset in BIOS set to 0). Performance not as advertised? Feel like your money went to waste with your ROG purchase? Absolutely understand the experience! The problem is that ASUS doesn't train technicians to "troubleshoot" these RMA requests about your notebook problems at their service centers. In fact they just replace your recently purchased "new" parts with refurbished ones so the turn around time is more desirable to you (very rarely are new parts used as replacement in this process).

    Does the heatsink assembly make proper contact? It requires a disassembly and a checklist to complete - order of process - easiest and cheapest options first.
    I've had to bend so many heatsink assemblies at their heatpipes ever so gently so that they rest as flat as possible on the components below in almost every ROG Notebook I've purchased. I've gone even to the point of using a dremel tool to reduce the mounting points (before affecting threads) of the bottom bracket to lower the heatsink assembly that much further downward. To go as far as even removing the brass plated prong springs around the VRM area of a GPU in the newer G752 models and visually noticing the heatsink assembly making better contact. Sometimes it's not just a repaste but further intervention!

    Is there ever a problem with just the heatsink assembly? Not usually, in fact I was recently helping a fellow ROG member out who had temperature issues. Having gone down this road before and through the extensive list I've made in the past like checking fans (ramping speed up with EC registers), repasting with better TIM, doing an intake mod, even dremel tool mounting points, readjusting heatsink assembly - rinsed and repeated - to addressing the higher temps it did, but the gains of the lowered numbers weren't as beneficial as other attempts. Why is that you might ask? As my last suspicion, it was dud heatpipes in the heatsink assembly. So another one had to be purchased and that solved everything! Things like this can be overlooked by ASUS employees who work on these ROG Notebooks because it's time based! I've mentioned it before and I'll mention it again, they need to further educate their division and teams who handle their ROG Notebook lineup, so that down the chain, these problems can be easily addressed!

    Take a look at the newer G701VI model, the entire bottom part of the chassis can now be removed exposing the entire heatsink assembly, instead of an entire notebook disassembly to get there. This makes for easier upgrading and maintenance now... hopefully they stick with this kind of design in their future ROG Notebook models.

    Typically, temperature related issues are almost ALWAYS tied with whoever assembled your notebook. Sure you might get horribly binned CPUs and GPUs that have higher ASIC voltage, but improper care with handling and mounting of the heatsink assembly, to the amount of thermal compound used throughout the notebook assembly, is the cause of it. In fact, why ASUS doesn't even properly test each unit with an ACTUAL stress test to stamp it with a seal of approval based on the report BEFORE allowing into the distribution channel is beyond me.

    Most people don't have the necessary tools, skills or even time to take on doing these kind of modifications to avoid going through RMAs even (and they shouldn't have to as a customer), as RMAs too present a problem if the ASUS service technicians aren't actually addressing the same hardware if they are simply replacing it with another working one - refurbished - which may have it's own problems and so the cycle continues through further RMAs. It goes deep and because ASUS is such a big company who sells in volume (cookie cutter), despite each person and their experiences, whether negative or positive, doesn't mean their notebooks are terrible just because of what is posted on the forums. A lot of people who've had positive experiences aren't likely to register here to post how well their systems are running, but some do.


    The point of all of this was, there are ways to combat these issues should you be the DIY type, or if RMA is an only option for you, to understand the leniency you must have in the return of your new to <used> product. By going with another brand of notebook, you take on the problems inherited with it. Some people just get better assembled notebooks than others do. Surely do extensive testing after purchasing and depending on the store or online vendor, if it's not performing as advertised in stock configuration, return it or exchange it for another one. Not much else can be done about it.


    EDIT: After all my G752VS cooling mods and heatsink assembly adjustments, just to reference for anyone else curious about potential performance, running FIRE STRIKE at "STOCK" configuration (and a few open applications). This is the result for CPU and GPU temps:

    http://www.3dmark.com/fs/11059699

    No, the notebook was not cooled by an AC unit or placed in a freezer; The G752VS overclocked FIRE STRIKE results are in my signature.
    Miniatura de Adjuntos Miniatura de Adjuntos G752VS_STOCK_CPU_TEMP.jpg  

    G752VS_STOCK_GPU_TEMP.jpg  

    Last edited by Dreamonic; 12-17-2016 at 01:25 AM.

  3. #23
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    I want to add to this whole topic, that you cannot judge a product solely on the bad reviews. I don't mean to take away from people that have had a bad experience, but if you only consider the bad reviews, you'll never some to a decision. I guarantee that if you go to the MSI forums, you'll find plenty of people that are unhappy and had to return/exchange a laptop. If you go to a Chevy forum, you'll find people that hate their brand-new cars. If you look at yelp for a popular restaurant, you'll find people that got sick and hate it.

    I've had some bad experiences, but I'm not ready to swear people off of Asus ROG. Why? Because in the end I get an awesome gaming experience, with about the best and quietest cooling I've seen on a laptop.

  4. #24
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    Quote Originally Posted by Buggsy View Post
    I want to add to this whole topic, that you cannot judge a product solely on the bad reviews. I don't mean to take away from people that have had a bad experience, but if you only consider the bad reviews, you'll never some to a decision. I guarantee that if you go to the MSI forums, you'll find plenty of people that are unhappy and had to return/exchange a laptop. If you go to a Chevy forum, you'll find people that hate their brand-new cars. If you look at yelp for a popular restaurant, you'll find people that got sick and hate it.

    I've had some bad experiences, but I'm not ready to swear people off of Asus ROG. Why? Because in the end I get an awesome gaming experience, with about the best and quietest cooling I've seen on a laptop.
    That sounds nice, but unfortunately there are alot of people who do not enjoy awesome gaming experiences with it, but rather endless misery (like mine). Could you help with our problem maybe? There are numerous threads on the net, but no one seems to be able to solve it -
    https://rog.asus.com/forum/showthrea...le-please-read
    https://rog.asus.com/forum/showthrea...e-player-games

  5. #25
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    I think with 1070 and desk cpu, you better go for some clevo or msi, if you can repaste it with no guarantee issues. i got g752vm(1060 + hq cpu) in a month and no issues. pleased with quality and the low temps.hope that will help with the lifespan. max temps - gpu 75-80, cpu 80-85 on some push benchmarks (not sure about the values, Ive run it on its default/auto setts). 7 mb/s torrents on wifi and dota 2 or some new cod simultaniously... that's enough for me

  6. #26
    Banned Array JustinThyme PC Specs
    JustinThyme PC Specs
    Laptop (Model)G752VY-DH72
    MotherboardRampage VI Extreme
    ProcessorI9 9940X
    Memory (part number)64GB DDR4 8x8 Corsair Dominator Platinum 3800 MHz @ C17
    Graphics Card #1ASUS Strix 2080Ti O11G @ 2.1GHz
    Graphics Card #2ASUS Strix 2080Ti O11G @ 2.1Ghz
    Graphics Card #3ROG Nvlink
    Graphics Card #4Have to feed animals
    Sound CardExternal Audioengine D1 24 bit 192kbps DAC
    MonitorASUS PG348Q @ 100Hz
    Storage #1Intel 905P 480GB U2 flavor
    Storage #2Samsung 850 EVO 1TB X2 in RAID 0, 960 PRO 1TB DIMM.2_1
    CPU CoolerHeatKiller IV PRO and VRM blocks ,Dual D5 PWM serial, 2X 480, 1X 360 RADS
    CasePhanteks Enthoo Elite 8X LL120 PWM, 3X LL140 PWM, 12 SP120 PWM 1x AF140 PWM
    Power SupplyCorsair AX 1500i
    Keyboard ASUS Claymore
    Mouse ASUS Spatha, Logitech MX Master
    Headset Sennheiser HD 700
    Mouse Pad ASUS ROG Sheath
    Headset/Speakers Audioengine A5+ with SVS SB-1000 Sub
    OS Win10 Pro 1809
    Network RouterNetGear NightHawk X10
    Accessory #1 NetGear Prosafe 10GBe Switch
    Accessory #2 Qnap TVS-682 NAS modded with I7 CPU

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    Just my opinion of course but if you really want an awesome experience dont buy a laptop at all. Does it really have to be portable? None of them are exactly light. None of them perform on battery power, regardless of who makes it and when you do run them as hard as they will go (which is about half throttle) you get 45 mins tops out of a full charge.

    If you are just looking for a small form factor consider the G20 series.

    If you are looking for ultimate experience, build your own dektop.

    Problem with any high end laptop is heat. The G700 is the only one that comes close to handling it but its a lot to pack around.

  7. #27
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    Quote Originally Posted by Armesis View Post
    That sounds nice, but unfortunately there are alot of people who do not enjoy awesome gaming experiences with it, but rather endless misery (like mine). Could you help with our problem maybe? There are numerous threads on the net, but no one seems to be able to solve it -
    https://rog.asus.com/forum/showthrea...le-please-read
    https://rog.asus.com/forum/showthrea...e-player-games
    I was actually the first reply to that user. Either he didn't try my suggestions, or he didn't say they didn't work. Either of the two fixes I listed have solved a lot of people's problem. And if Asus can't fix it, then it's time to insist on a replacement. You should do the same if your new laptop is useless for gaming.
    I'm honestly not trying to take away your opinion, but I'm trying to add that these bad experiences do not speak for the entire user base.

  8. #28
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    Quote Originally Posted by Buggsy View Post
    I was actually the first reply to that user. Either he didn't try my suggestions, or he didn't say they didn't work. Either of the two fixes I listed have solved a lot of people's problem. And if Asus can't fix it, then it's time to insist on a replacement. You should do the same if your new laptop is useless for gaming.
    I'm honestly not trying to take away your opinion, but I'm trying to add that these bad experiences do not speak for the entire user base.
    I tried the first one, and the second one is not applicable to my case ( i dont have any autodesk products). Still the problem persists, i'll keep looking for solutions. Please keep posting on the thread if you have any ideas, thanks.

  9. #29
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    Quote Originally Posted by MaxG73jh View Post
    I'm wondering how in god's name you guys are getting up to 100 degrees C and complaining about throttling? You should be using GPUTweak every time you play ANY game with the fan set to full and if you aren't, well idk what to say. There is no way you are hitting 100C unless you are overclocking far past recommended specs for LONG periods with fans on low. What conditions are you putting it under to reach this heat/throttling state?
    I don't overclock, and if someone tried to overclock my stuff, I'd ban them from my house entirely. Stability is a must, and ECC is a must.

    When left alone, the cpu hits ~96c in prime95. Games like Titanfall 2 should not be running the cpu hotter than prime95...
    When I limit the speed of the cpu to 2.3ghz, the temp is 80c max and the throttling isn't as noticable or often (again, the gpu seems to throttle itself to not pass 76c).

    I think this is a two prong problem: asus does not seat the cpu heatsink properly (anyone repasting theirs has said you need to buy a copper shim or it won't contact) and insufficient cooling when both parts are fully utilized.

    Even so, asus cooling does seem to be very efficient and quiet, but it's still not enough. I can tolerate that crap cause it's a laptop after all and I also have a much better desktop, but ASUS seems to have a lot of other issues and you should not need to fully disassemble to pull/replace battery, ram, clean the fans, etc. I HATE machines that act like they have a ghost haunting it.

  10. #30
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    After owning a G752VS for a couple of weeks now, I can say that I can see the micro-stutter in some less demanding games ( contrary to what you would expect ) and even in desktop mode, with windows animations , when maximizing for example.

    Monitored with GPU-Z and it seems that this is caused by a too aggressive power management policy on the Nvidia GPU. It always tries to down-clock to 139 Mhz, which is not enough to do most things - my desktop resolution is also UHD as are set the games I tried. The GPU does UHD gaming very well, except for this problem.

    I am not sure why this only happens on ROGs and not on desktops or other laptop brands, after all they all do power saving. The most probable cause is poorly done drivers.

    Anyway, I think the problem can be at least eased by setting max performance power management from the Nvidia Control Panel ( which of course is undesirable to have as a permanent setting because it keeps the GPU running full speed and will wear it down sooner )

    Can other people try this and confirm you see an improvement ?

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