Results 1 to 9 of 9
  1. #1
    New ROGer Array
    Join Date
    Nov 2016
    Reputation
    10
    Posts
    1

    Strix Wireless Headset Firmware Problem

    So I just got a new Strix Wireless and I attempted to update it with firmware version 1.1 so I can play it on my PS4. For some reason, the firmware didn't work on my dongle then the dongle and headset would never power up again so I got a replacement. On my 2nd attempt, I managed to successfully update the firmware on my dongle but when I moved to my headset, the update failed and now my headset won't turn on. I think the term is called bricking my headset but I don't know. Although I followed the instructions on the read me text file, it doesn't say what to do when the firmware fails. My dongle still works but my headset won't turn on or light up when plugged in. Is there a reset button for the headset somewhere? Or should I let the battery die out? I don't really know what to do and Asus support keep telling me the same things that are in the read me file.

  2. #2
    ROG Member Array
    Join Date
    Jan 2016
    Reputation
    10
    Posts
    21

    Quote Originally Posted by Jdt31 View Post
    So I just got a new Strix Wireless and I attempted to update it with firmware version 1.1 so I can play it on my PS4. For some reason, the firmware didn't work on my dongle then the dongle and headset would never power up again so I got a replacement. On my 2nd attempt, I managed to successfully update the firmware on my dongle but when I moved to my headset, the update failed and now my headset won't turn on. I think the term is called bricking my headset but I don't know. Although I followed the instructions on the read me text file, it doesn't say what to do when the firmware fails. My dongle still works but my headset won't turn on or light up when plugged in. Is there a reset button for the headset somewhere? Or should I let the battery die out? I don't really know what to do and Asus support keep telling me the same things that are in the read me file.
    *
    *My dongle stopped *working also after the firmware update. I must admit I only tried them as a punt to see how good wireless was for gaming , but found you lose to much detail for my liking. Just will use them as spare set *as the wired *part still works. *

  3. #3
    New ROGer Array KKR75 PC Specs
    KKR75 PC Specs
    MotherboardAsus Maximus VIII Formula
    ProcessorIntel i7 6700K
    Memory (part number)CMK32GX4M2B3200C16R
    Graphics Card #1MSI GTX 1070 Gaming X
    Graphics Card #2MSI GTX 1070 Gaming X
    MonitorAsus PG348Q
    Storage #1Samsung 950 Pro M.2 512GB
    Storage #2Samsung 850 Evo 1TB
    CPU CoolerXSPC Raystorm
    CaseMountainMods Ascension CYO
    Power Supply2x Corsair AX750
    Keyboard Corsair K70 Rapidfire RGB
    Mouse Corsair M65 Pro RGB
    Headset Asus Strix Wireless 7.1
    Mouse Pad Corsair Gaming MM600 Alu
    OS Window 10 Pro 64
    Network RouterLinksys LRT224

    Join Date
    Dec 2016
    Reputation
    10
    Posts
    2

    Hi Jdt31,

    were you able to solve your problem? I am having the exact same issue with mine. The dongle works but the headphone does not come on at all (power button doesn't do anything anymore). It used to work before the firmware update.

  4. #4
    New ROGer Array
    Join Date
    Aug 2016
    Reputation
    10
    Posts
    1

    Exclamation Help

    Quote Originally Posted by Jdt31 View Post
    So I just got a new Strix Wireless and I attempted to update it with firmware version 1.1 so I can play it on my PS4. For some reason, the firmware didn't work on my dongle then the dongle and headset would never power up again so I got a replacement. On my 2nd attempt, I managed to successfully update the firmware on my dongle but when I moved to my headset, the update failed and now my headset won't turn on. I think the term is called bricking my headset but I don't know. Although I followed the instructions on the read me text file, it doesn't say what to do when the firmware fails. My dongle still works but my headset won't turn on or light up when plugged in. Is there a reset button for the headset somewhere? Or should I let the battery die out? I don't really know what to do and Asus support keep telling me the same things that are in the read me file.
    Did you solved this problem?
    I have the same problem, cant turn on the headphones...

  5. #5
    New ROGer Array KKR75 PC Specs
    KKR75 PC Specs
    MotherboardAsus Maximus VIII Formula
    ProcessorIntel i7 6700K
    Memory (part number)CMK32GX4M2B3200C16R
    Graphics Card #1MSI GTX 1070 Gaming X
    Graphics Card #2MSI GTX 1070 Gaming X
    MonitorAsus PG348Q
    Storage #1Samsung 950 Pro M.2 512GB
    Storage #2Samsung 850 Evo 1TB
    CPU CoolerXSPC Raystorm
    CaseMountainMods Ascension CYO
    Power Supply2x Corsair AX750
    Keyboard Corsair K70 Rapidfire RGB
    Mouse Corsair M65 Pro RGB
    Headset Asus Strix Wireless 7.1
    Mouse Pad Corsair Gaming MM600 Alu
    OS Window 10 Pro 64
    Network RouterLinksys LRT224

    Join Date
    Dec 2016
    Reputation
    10
    Posts
    2

    So I ended up exchanging the item at my local store. The guy tested it, saw there was a problem, and gave me a new one.

    Works like a charm now, without trying to update firmware nor anything.

  6. #6
    New ROGer Array
    Join Date
    Jun 2016
    Reputation
    10
    Posts
    2

    Strix Wireless USB dongle not working

    I recently tried to update the firmware of the USB dongle and headset to my ROG Strix Wireless. The firmware update failed and now the USB dongle isn't working right. My computer reads the USB as Avnera AV6201 instead of the strix wireless. How do I reformat the USB stick to work with my strix wireless headset again? There is no light on the dongle now and it won't pair with the headset. I've tried numerous things but nothing seems to work. Please help
    Update: I was able to update the firmware of the headset and the dos prompt read successfully. In addition to the dongle reading in computer devices Avnera AV6201 it is also reading a Bluetooth Radio device. I am continuing to try if I can reformat the dongle to factory settings but I don't know how. Google has been no help.
    Last edited by Spoonyrogdrumps; 03-16-2017 at 04:59 AM.

  7. #7
    New ROGer Array
    Join Date
    Jun 2016
    Reputation
    10
    Posts
    2

    Quote Originally Posted by Spoonyrogdrumps View Post
    I recently tried to update the firmware of the USB dongle and headset to my ROG Strix Wireless. The firmware update failed and now the USB dongle isn't working right. My computer reads the USB as Avnera AV6201 instead of the strix wireless. How do I reformat the USB stick to work with my strix wireless headset again? There is no light on the dongle now and it won't pair with the headset. I've tried numerous things but nothing seems to work. Please help
    Update: I was able to update the firmware of the headset and the dos prompt read successfully. In addition to the dongle reading in computer devices Avnera AV6201 it is also reading a Bluetooth Radio device. I am continuing to try if I can reformat the dongle to factory settings but I don't know how. Google has been no help.
    Update: I finally got the firmeware updated properly and can confirm that they work though I had to exchange them with new ones because the firmware update originally bricked the dongle. If you need the proper way on updating them let me know.
    I still have a question however. With the Sonic Studio software it will only let me select stereo. How can I get it to show 7.1?

  8. #8
    New ROGer Array
    Join Date
    Dec 2016
    Reputation
    10
    Posts
    2

    Quote Originally Posted by Spoonyrogdrumps View Post
    Update: I finally got the firmeware updated properly and can confirm that they work though I had to exchange them with new ones because the firmware update originally bricked the dongle. If you need the proper way on updating them let me know.
    I recently purchased one of these and the same thing happened as with you guys. I'm right before exchanging my headset so I'd like to know the proper way to update the firmware.

  9. #9
    New ROGer Array
    Join Date
    Dec 2016
    Reputation
    10
    Posts
    2

    Unhappy

    So there's no correct way...

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •