Updated Bios to 3402 Questions

[Matthew F]

Hi Eveyone

Problem Decription Windows 10 64bit is unexpectidley shutting down and restarting back to desktop, its as if it looses power then restarts by itself back to desktop?

Recently I decsided to update my Bios to 3402 everything seems to be working okay no problems at booting up to desktop

However I tend to troubleshoot from the point of what changed to cause a problem this problem only recently started I cannot see the bios having something to do with this however ill ask the question anyway see if there is something.

Back to the problem this problem has only happened 3 times and its rare occriances, PLease note I have checked up on system tempatures CPU, and Graphics GPU tempature with corsair Link and core temp software both programs are showing Normal system temps of 32 c to 58 c when my graphics have been in use, Ive cleaned all intake and outtake fans.

Is there any problem that you guy can see from the info I have provided, is their a bug with Bios 3402 that could be causing this, all of my computing equipment is only a year old I just hope that not my PSU on its way out I would be very upset (Corsair 1500i PSU) the only other thing i can think of is the water block over cpu (Corsair 100i GTX Water Cooler). Im hoping its mearly a windows 10 Bug

Specification
Windows 10 64bit
Asus Rampage V MB
Intel 5960x CPU
HyperX XMP Predator Series 16GB (4x 4GB) 2800MHz CL15 DDR4 DIMM
2 x ASUS GTX 980 SLI Graphics
512 GB Samsung Pro 840 SSD = (OS Windows 10 64Bit)
1 TB Western Digital Velociraptor Hard drive = (Storage Drive)
Corsair 1500i PSU
Corsair 100i GTX Water Cooler

Looking through the event viewer nothing really stands out except for Event ID 41, Event ID 6008 and Event id 7031 see below

Event ID 41 - The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 3
Level 1
Task 63
Opcode 0
Keywords 0x8000400000000002
- TimeCreated
[ SystemTime] 2016-12-09T15:44:15.866242800Z
EventRecordID 33467
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System

- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0



Event ID 6008 - The previous system shutdown at 15:39:19 on ‎09/‎12/‎2016 was unexpected.

- System
- System
- Provider
[ Name] EventLog
- EventID 6008
[ Qualifiers] 32768
Level 2
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2016-12-09T15:44:21.479059100Z
EventRecordID 33457
Channel System

Security
- EventData
15:39:19
‎09/‎12/‎2016
12
E0070C00050009000F00270013005200E0070C00050009000F 002700130052003C0000003C000000010000003C0000000000 0000B00400000100000000000000


Event ID 219 - The driver \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&1.

Event ID 10002 - WLAN Extensibility Module has stopped.

Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll

Event ID 7031 - The User Data Access_4a100 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
+ System
- Provider
[ Name] Service Control Manager
[ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}
[ EventSourceName] Service Control Manager
- EventID 7031
[ Qualifiers] 49152
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8080000000000000
- TimeCreated
[ SystemTime] 2016-12-09T14:22:58.453009800Z
EventRecordID 33385
Correlation
- Execution
[ ProcessID] 996
[ ThreadID] 2480
Channel System

Security
- EventData
param1 User Data Access_4a100
param2 1
param3 10000
param4 1
param5 Restart the service
550073006500720044006100740061005300760063005F0034 0061003100300030000000

[XBrookieX]

try the bios at default and don't enable XMP, XMP sometimes needs voltage tweaks to hold stable.
I had random shutdowns when my PC was left alone, turned out to be under volting RAM setting caused all sorts of issues in my Log files.
only an idea to try.

[Matthew F]

try the bios at default and don't enable XMP, XMP sometimes needs voltage tweaks to hold stable.
I had random shutdowns when my PC was left alone, turned out to be under volting RAM setting caused all sorts of issues in my Log files.
only an idea to try.

Okay Ill try that should i set the XMP Value to disabled ?

[Matthew F]

Please note I have not altered the XMP profile I left it as it was when i seen it on Bios Default settings

[Matthew F]

try the bios at default and don't enable XMP, XMP sometimes needs voltage tweaks to hold stable.
I had random shutdowns when my PC was left alone, turned out to be under volting RAM setting caused all sorts of issues in my Log files.
only an idea to try.

Looking in the Bios I cannot find XMP Asus must have removed it from Bios rev 3402?

[XBrookieX]

in windows task manager how fast is your RAM? 2133Mhz or 2800mhz

[Matthew F]

in windows task manager how fast is your RAM? 2133Mhz or 2800mhz

My ram is at 2133Mhz its capable of going up to 2800mhz

[XBrookieX]

for a short time try windows power options to High performance, helps eliminate your SSD park/suspend modes. windows doesn't default settings for SSD'd. this sometimes causes your drive to Holt causing restarts as SSD's don't park. (lots on Google to set correctly for SSD)
Latter Bios changes made better support for SSd'd. although what looks obvious windows 10 is very good at driver recovery and unlike previous windows crash/bluescreens are usually down to hardware incompatibility or power loss at S stage.
double check all the PC is venting correctly and build up of dust is removed to prevent over heating of any component.
could be something simple or be prepared to spend some cash, good luck getting sorted out. PC like Women dammed if I now LOL.

[Matthew F]

for a short time try windows power options to High performance, helps eliminate your SSD park/suspend modes. windows doesn't default settings for SSD'd. this sometimes causes your drive to Holt causing restarts as SSD's don't park. (lots on Google to set correctly for SSD)
Latter Bios changes made better support for SSd'd. although what looks obvious windows 10 is very good at driver recovery and unlike previous windows crash/bluescreens are usually down to hardware incompatibility or power loss at S stage.
double check all the PC is venting correctly and build up of dust is removed to prevent over heating of any component.
could be something simple or be prepared to spend some cash, good luck getting sorted out. PC like Women dammed if I now LOL.

Can you pleasegive me the best Stable Bios Revision for Asus Rampage V Extreme MB and Am i able to go back to ealier Bios rev or is my system going keep trying revert back to the most updated i.e 3402 rev.

my Bios to 3402 , Problem Decription some times when playing a game or at system idle I am now getting unexpeced shutting down and restarting back to desktop or the so called system doing a Hard Reset, its as if it looses power then restarts by itself back to desktop?

PLease note I have checked up on system tempatures CPU, and Graphics GPU tempature with corsair Link and core temp software both programs are showing Normal system temps of 32 c to 58 c when my graphics have been in use, Ive cleaned all intake and outtake fans.

I have done a lot of reasearch and I have descuvered that Bios Rev 3402 has something in comment with rev 3XXX Bios the System is Hard Reseting by it self And Im starting to get pritty pissed off with this, So Can Someone recommend A very Good Bios Revision pleases that does not have this problem And can I flash back to older Bios Revisions.

The Following link shows where i did my reasearch https://rog.asus.com/forum/showthrea...ight=bios+3402

Specification
Windows 10 64bit
Asus Rampage V MB
Intel 5960x CPU
HyperX XMP Predator Series 16GB (4x 4GB) 2800MHz CL15 DDR4 DIMM
2 x ASUS GTX 980 SLI Graphics
512 GB Samsung Pro 840 SSD = (OS Windows 10 64Bit)
1 TB Western Digital Velociraptor Hard drive = (Storage Drive)
Corsair 1500i PSU
Corsair 100i GTX Water Cooler

[Matthew F]

for a short time try windows power options to High performance, helps eliminate your SSD park/suspend modes. windows doesn't default settings for SSD'd. this sometimes causes your drive to Holt causing restarts as SSD's don't park. (lots on Google to set correctly for SSD)
Latter Bios changes made better support for SSd'd. although what looks obvious windows 10 is very good at driver recovery and unlike previous windows crash/bluescreens are usually down to hardware incompatibility or power loss at S stage.
double check all the PC is venting correctly and build up of dust is removed to prevent over heating of any component.
could be something simple or be prepared to spend some cash, good luck getting sorted out. PC like Women dammed if I now LOL.

Just to update I have gone ahead with the Bios 3402 Down Grade to 2101 Bios Rev lets see if this fixes the problem with Hard Resets.