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ROG GL702VM Integrated Webcam and Mic problem?

scysci
Level 7
Hello, I recently bought this beautiful laptop and everything seems to be working except for two components: the webcam and mic. Is it just me or does anyone else have this problem? The webcam isn't detected by the laptop at all and the mic is not inputting anything. I even did a hard reset and updated everything and the problem still persists so could it be a hardware problem?
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1 REPLY 1

Bill
Level 7
Hello scysci
According to the actions you have already done
I would suggest to return your unit to your dealer and ask for a replacement while you can, or contact your local service center and send it for repairs
Thank you