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  1. #1
    New ROGer Array
    Join Date
    Dec 2016

    Unhappy ROG GL702VM Integrated Webcam and Mic problem?

    Hello, I recently bought this beautiful laptop and everything seems to be working except for two components: the webcam and mic. Is it just me or does anyone else have this problem? The webcam isn't detected by the laptop at all and the mic is not inputting anything. I even did a hard reset and updated everything and the problem still persists so could it be a hardware problem?

  2. #2
    ASUS HQ Service Rep Array Bill@ASUS's Avatar
    Join Date
    Dec 2015

    Hello scysci
    According to the actions you have already done
    I would suggest to return your unit to your dealer and ask for a replacement while you can, or contact your local service center and send it for repairs
    Thank you

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