Page 2 of 2 FirstFirst 1 2
Results 11 to 15 of 15
  1. #11
    ROG Junior Member Array
    Join Date
    Jun 2012
    Reputation
    10
    Posts
    3

    i am having the same exact problem and it is driving me crazy.

    Quote Originally Posted by VEG718 View Post
    I'm not sure if it's the right place but I'm writing first here... I have very strange problem on my G752VS-XB72K OC Edition - one of the USB ports just stopped recognising USB 2.0 devices and it's happen just like this. The port is on the right side (closest to the power cord), I've been using both right ports for connecting mouse and keyboard and before days my keyboard just stopped working. The port is not working with any 2.0 devices but with 3.0 is working just fine ! It's not working even before Windows is loaded ( in BIOS ). The problem is just with this one port, the other 3 are OK (the other 4 if you count the type C as well ). I thought it may be BIOS problem so I re-flashed the BIOS and even downgraded but nothing changed. Now I can't use the right ports for keyboard and mouse and it doesn't make any sense. I tested the port voltage and it's fine, working normal with USB 3.0 external 2.5" HDDs but not working with any 2.0 device. I don't really understand what happened. If you have any idea how to fix this issue will be appreciated. Thank You !
    did you ever find a solution for this?
    please i am having the same exact issue
    i reinstalled from windows media i did not have an asus recovery CD and i think maybe this laptop needed specific usb drivers instead of generic windows usb drivers
    thanks

  2. #12
    ROG Guru: Blue Belt Array Gps3dx PC Specs
    Gps3dx PC Specs
    Laptop (Model)Current: G751JT | Retired: G55VW, G51JX
    MotherboardInc M.2 slot
    Storage #1Samsungs EVO 850 128GB
    Storage #21TB HGST Travelstar 7K1000 (HTS721010A9E630)
    CPU CoolerMother Nature & Thermodynamics laws
    Mouse Logitech MX 518
    Headset/Speakers Logitech T6060
    OS Cleaned installed Windows 10 HOME x64
    Accessory #1 Leap Motion

    Join Date
    Feb 2015
    Reputation
    71
    Posts
    784

    the heart of the issue is that the left USB 3.0 in G751/2 series ( and MORE ) is standalone board that does NOT get enough current ( AFAIK ) from the mainboard, which is COMPLETELY AGAINST USB 3.0 STANDARD - thus the many issues exist with the LEFT ports.\

    even if you connect an external HDD to an external power, the left port still continue to make issues.

  3. #13
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
    Storage #21 TB Samsun 850 Pro
    CaseCool Master Haf
    OS Win 8.1 Pro and Win 10 Pro
    Clintlgm's Avatar
    Join Date
    Jul 2012
    Reputation
    105
    Posts
    4,154

    Quote Originally Posted by nightstalker673 View Post
    did you ever find a solution for this?
    please i am having the same exact issue
    i reinstalled from windows media i did not have an asus recovery CD and i think maybe this laptop needed specific usb drivers instead of generic windows usb drivers
    thanks
    Yes, the solution is to use a right-hand USB 3.0 extension cable to a 4 or 7 port USB 3.0 Hub it keeps the cable tight against the side of the notebook out of the way of your mouse. Be sure to get a powered one. The ones I'm using don't seem to be available any longer so it potluck Sabrent looks good. I really had confidence in the Anker brand! I have been using this since the G75VW work perfectly. I only use the left ports for USB thumb drives 32 GB and smaller Even with thumb drives on the left ports transferring large files will cause issues on the left side ports
    Last edited by Clintlgm; 05-16-2018 at 01:42 PM.
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

  4. #14
    ROG Guru: Brown Belt Array Darnassus PC Specs
    Darnassus PC Specs
    Laptop (Model)G752VS -=-=- G750JX
    MotherboardASUSTeK COMPUTER INC. G752VS (U3E1) -=-=- ASUSTeK COMPUTER INC. G750JX (SOCKET 0)
    Processori7 6700HQ @ 2.60GHz -=-=- i7-4700HQ CPU @ 2.40GHz - 3.40GHz
    Memory (part number)2x16gb (M471A2K43BB1-CRC) -=-=- 2x8gb (HMT41GS6AFR8A-PB)
    Graphics Card #1GTX 1070 (8GB) -=-=- GTX 770M (3GB)
    Sound CardRealtek High Definition Audio / NVIDIA High Definition Audio
    MonitorGSync IPS 75HZ -=-=- Chi Mei 60Hz (Overclocked to 85Hz)
    Storage #1Samsung SSD 960 EVO 250GB x2 -=-=- LITEONIT LCS-256M6S
    Storage #2HGST HTS721010A9E630 -=-=- ST1000LM024 HN-M101MBB
    CPU CoolerStock -=-=- Stock
    CaseStock -=-=- Stock
    Power SupplyStock -=-=- Stock
    Keyboard Stock -=-=- Stock
    Mouse Razer Naga Epic 1st Generation
    Headset SPH 2500
    Mouse Pad Razer Goliathus
    OS Winblows 10 Pro -=-=- Winblows 8.1 Pro
    Network RouterCG3000v2
    Darnassus's Avatar
    Join Date
    Dec 2013
    Reputation
    61
    Posts
    1,651

    Yet another reason why I can't help but palm my face when I see the majority of ports on the right hand side of laptops. ;x
    Gosh Blue Lady.. ❤

    JOIN THE ASUS T-SHOOT DISCORD <-- Clicky!

  5. #15
    ROG Enthusiast Array
    Join Date
    Nov 2017
    Reputation
    10
    Posts
    38

    USB-C 3.0 Thunderbolt's don't work most of the time; and what ever you do don't return it to Asus, you'd be better hiring a competent local firm.

Page 2 of 2 FirstFirst 1 2

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •