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my gl552vw battery problem

wqdfe
Level 7

‎12-21-2016 11:53 PM - last edited on ‎03-06-2024 01:20 AM by Community Admin

hi i have gl552vw .
my laptop is always pluged in .but for no reason its battery get discharge.
and when get discharge i cant charge it again until it drop below 95 percent.
what should i do ?
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andvoy
Level 7

‎12-22-2016 05:43 AM

I think that's normal, as a safeguard against constant charging and discharging of the battery when the laptop is ON.
I think if you were to turn off the laptop it would charge to 100%.
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wqdfe
Level 7

‎12-22-2016 08:16 AM

i think my laptop use battery in sleep while even its connected to power suply.
when i wake up my lap top form sleep it shows this message
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