cancel
Showing results for 
Search instead for 
Did you mean: 

ASUS GL502 Touchpad not responding or working.

TheTepig
Level 7
Hello! I have an ASUS GL502 laptop that is brand new, the touch pad worked when I got it but after some updates it stopped responding. I went and checked the device manger and it calls the touchpad a "I2C HID Device" I have uninstalled and reinstalled ASUS Smart Gesture and have tried to uninstall and reinstall the touch pad driver, but I get an error using the installer that says "There is a problem with this WIndows Installer package." and that it did not finish as expected. I ran it as admin, and tried to contact ASUS, but they could not help either. Any ideas?



Thanks!

~Warrior


EDIT: Also, it says that the current installed driver for it is "C:\Windows\System32\drivers\mshidkmdf.sys"
2,438 Views
0 REPLIES 0