12-26-2016 02:24 AM - last edited 3 weeks ago by ROGBot
12-26-2016 09:21 AM
12-27-2016 11:16 AM
soyguille wrote:
Laptop charging has stopped working, exactly the same failure.
12-27-2016 11:49 AM
cl-Albert wrote:
Welcome to the forums!
- Just want to clarify if you mean the battery/notebook is never charging no matter what you do and the battery is just draining to 0% and you cannot charge it above 0%?
- Or, do you see the message 'plugged in, not charging' when the battery is above 95% sometimes which is normal as long as it is always charging when the battery is below 95%?
- Or, do you notice the battery is draining while you are plugged into the AC adapter and doing some intense work/gameply on the computer which other GL502VS owners have reported as well at the link below? Although I haven't seen confirmation from others, the GL502VS 300 bios version may keep the battery from dropping below 60% while plugged in if that helps at all.
https://rog.asus.com/forum/showthread.php?88742-GL502VS-Discharging-while-in-charge
Anyway, if you can confirm the problem you are seeing, we can hopefully provide more information for it. Thanks.