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  1. #21
    ROG Guru: Yellow Belt Array Crashcourse316 PC Specs
    Crashcourse316 PC Specs
    MotherboardASUS Z97 Wifi-Pro
    ProcessorI7-4790k
    Memory (part number)32GB G-Skills
    Graphics Card #1MSI GEFORCE® GTX 1080 GAMING X 8G
    MonitorPG279Q
    Storage #1Samsumg 951 Pro m.2 512GB
    CPU CoolerCorsair H100
    Power Supply1600W 80 Platinum
    OS Win10

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    Feb 2016
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    Quote Originally Posted by NA1D00 View Post
    Yeah, that was from Asus support.
    I think that's the legitimate code for entering and exiting service mode.
    Im going to try that tonight an see if I get into it. There have been a ton of people looking for that code. Curious to see it that was just a reset code they gave you to try and get out of it or if it was just the tech trying to BS something and hope it worked.
    I7-4790k OC 4.9 1.375v
    MSI Gaming X GTX 1080 OC core:2055Mhz Mem:5504Mhz

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  2. #22
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    Let me know the outcome.
    I'm curious to know whether it works at all or not.

  3. #23
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    Dec 2012
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    Bought sortie

    After 1 week, the retailer has decided that fault cannot be fixed.
    They do not have any more stock, so chose to refund me.

  4. #24
    ROG Guru: Yellow Belt Array Crashcourse316 PC Specs
    Crashcourse316 PC Specs
    MotherboardASUS Z97 Wifi-Pro
    ProcessorI7-4790k
    Memory (part number)32GB G-Skills
    Graphics Card #1MSI GEFORCE® GTX 1080 GAMING X 8G
    MonitorPG279Q
    Storage #1Samsumg 951 Pro m.2 512GB
    CPU CoolerCorsair H100
    Power Supply1600W 80 Platinum
    OS Win10

    Join Date
    Feb 2016
    Reputation
    15
    Posts
    219

    Quote Originally Posted by NA1D00 View Post
    After 1 week, the retailer has decided that fault cannot be fixed.
    They do not have any more stock, so chose to refund me.
    Sucks. Also I could not get into the Service menu with the provided instructions.
    I7-4790k OC 4.9 1.375v
    MSI Gaming X GTX 1080 OC core:2055Mhz Mem:5504Mhz

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    If you like what I post, hit that Rep button.
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    If i'm posting here it's only because I'm at work and have nothing better to do other than solve your problems.

  5. #25
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    Quote Originally Posted by ndaus View Post

    I am so glad i stumbled upon this thread.

    I am having a very similar issue, started about a week ago. I woke up to disco lights in my room, the monitor was flashing full screen cycling through RGBW colors. This now happens every time it sleeps or I remove the displayport connection.

    Further to this, its like the monitor is 'reset' each time it wakes up or is powered off and on. I get the 'Light in Motion' menu show every time.
    Pressing the button under the joystik also shows the same menu you have posted, with the Burn in Pattern and Factory Menu options checked. No matter what I change, if it power it off and on, its back to both checked.

    Also, I am no longer able to get above the default 144hz. I am not sure if this is an actual issue or rather when I enabled overclocked, because the monitor restarts its simply resetting the option. But overclocked will not stay enabled.

    I tried calling the service centre, that was insanely bad. For context they asked me to reset the monitor but make sure I have backed up my data first. They did however log an RMA request without even understanding what the issue is, as you can imagine I don't want to just send off my monitor for an unknown amount of time without getting at least an acknowledgement someone knows what I am talking about.


    for context, I have a GTX 980ti on Windows 10 64bit. I have tried rolling back video drivers along with updating. Removing the monitor drivers manually and re-installing makes no difference.

    I have tried removing my other monitor and lowering the resolution. This happens with both HDMI and DisplayPort. Monitor was purchased in March 2016 and until now, worked flawlessly on 165Hz.
    Hey any luck for you? I purchased mine in June and also just started having this problem. I guess these just aren't built to last....

  6. #26
    New ROGer Array
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    I spoke to the Asus service centre where i dropped the monitor 7 business days ago. They have advised they are waiting for a new 'Mainboard' to come in and then I should get it back ETA this week.

    This leads to believe it is a physical fault and not repairable via firmware or hidden factory menu codes.

  7. #27
    ROG Guru: Yellow Belt Array Crashcourse316 PC Specs
    Crashcourse316 PC Specs
    MotherboardASUS Z97 Wifi-Pro
    ProcessorI7-4790k
    Memory (part number)32GB G-Skills
    Graphics Card #1MSI GEFORCE® GTX 1080 GAMING X 8G
    MonitorPG279Q
    Storage #1Samsumg 951 Pro m.2 512GB
    CPU CoolerCorsair H100
    Power Supply1600W 80 Platinum
    OS Win10

    Join Date
    Feb 2016
    Reputation
    15
    Posts
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    Quote Originally Posted by ndaus View Post
    I spoke to the Asus service centre where i dropped the monitor 7 business days ago. They have advised they are waiting for a new 'Mainboard' to come in and then I should get it back ETA this week.

    This leads to believe it is a physical fault and not repairable via firmware or hidden factory menu codes.
    With all the attempts to "fix" this that myself and the Original Poster of this thread tried, I think it's safe to assume you are correct. What it sounds like to me is either a memory error in the hardware or the on-board "BIOS" chip is losing power causing the normally unseen settings to reset causing the factory menu or the burn in test AKA "disco lights" to run. Similar to when you pull the Battery on your motherboard. All your BIOS settings will get reset.
    I7-4790k OC 4.9 1.375v
    MSI Gaming X GTX 1080 OC core:2055Mhz Mem:5504Mhz

    -----------------------------------------------------------------------
    If you like what I post, hit that Rep button.
    -----------------------------------------------------------------------
    If i'm posting here it's only because I'm at work and have nothing better to do other than solve your problems.

  8. #28
    ROG Guru: Yellow Belt Array
    Join Date
    Jul 2016
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    To turn off debug mode on PG279Q
    1. Turn off the monitor
    2. Click on Gameplus key twice
    3. click the key 5-way button twice
    4. next, click exit key on 5 way button twice
    5. it will enter factor mode
    6. Enter OSD -> System Setup -> All Reset -> Yes
    7. Go to Light in Motion -> On

  9. #29
    New ROGer Array
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    I collected my Monitor from the Asus repair centre on Friday.

    They replaced the motherboard, my issue was not software related.


    All is working well again.

  10. #30
    New ROGer Array
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    Quote Originally Posted by ndaus View Post
    I collected my Monitor from the Asus repair centre on Friday.

    They replaced the motherboard, my issue was not software related.


    All is working well again.
    Thanks for the update - did you have to call in or was this all done via email? Their email support is unresponsive to say the least.

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