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  1. #1
    ROG Member Array
    Join Date
    Apr 2016
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    Questions about G752VT warranty/RMA after slight water damage

    Today, I accidentally spilled a little bit of water on my touchpad and now the right-click button is not working at all.
    Everything works fine, no issues, touchpad is behaving normal and the left-click is also normal. No other issues.

    Its been 9 months since I bought the laptop. Am I still able to send this for repair/RMA? Or does this not fall under the warranty?
    Also, I bought this at a store, not directly from Asus. I have registered my product on the ASUS site as well if it matters.

    I have no idea what I can do right now. My model is G752VT and all my drivers are updated.

  2. #2
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
    Storage #21 TB Samsun 850 Pro
    CaseCool Master Haf
    OS Win 8.1 Pro and Win 10 Pro
    Clintlgm's Avatar
    Join Date
    Jul 2012
    Reputation
    105
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    4,123

    Yes you can RMA, unless you have ADP and you might have it. it won't be covered, Most of these are sold with 1 Yr warrant and 1 Yr ADP you'll have to check with Support or your purchase invoice to see if your retailer had this on it or not?
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

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