Results 1 to 2 of 2
  1. #1
    ROG Member Array
    Join Date
    Apr 2016

    Questions about G752VT warranty/RMA after slight water damage

    Today, I accidentally spilled a little bit of water on my touchpad and now the right-click button is not working at all.
    Everything works fine, no issues, touchpad is behaving normal and the left-click is also normal. No other issues.

    Its been 9 months since I bought the laptop. Am I still able to send this for repair/RMA? Or does this not fall under the warranty?
    Also, I bought this at a store, not directly from Asus. I have registered my product on the ASUS site as well if it matters.

    I have no idea what I can do right now. My model is G752VT and all my drivers are updated.

  2. #2
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
    Storage #21 TB Samsun 850 Pro
    CaseCool Master Haf
    OS Win 8.1 Pro and Win 10 Pro
    Clintlgm's Avatar
    Join Date
    Jul 2012

    Yes you can RMA, unless you have ADP and you might have it. it won't be covered, Most of these are sold with 1 Yr warrant and 1 Yr ADP you'll have to check with Support or your purchase invoice to see if your retailer had this on it or not?
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts