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GL502VS - USB issue, Device is charging slowly

w1z_krg
Level 7

‎01-14-2017 07:17 AM - last edited on ‎03-05-2024 10:28 PM by Community Admin

Hello.

The questioin about ROG GL502VS
Well, I have the following usb devices:
1. Mouse
2. Headphones
3. Phone charging or for flash drive

On the right side the first usb-port (the closest to mini-jack) is not working with mouse or headphones, when I'm trying charge phone, I see the notification on phone - Device is charging slowly. Low-voltage?

How can I fix it? I need all 3 usb ports (I'm not talking about type-c, in this case I need only A/B types).

Thanks!
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w1z_krg
Level 7

‎01-14-2017 01:49 PM

Guys, anyone, try to charge your phone with all usb ports, are they all works properly or one port has low voltage?

thanks in advance!
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Projectevaunit0
Level 7

‎04-12-2017 08:22 PM

w1z_krg wrote:
Hello.

The questioin about ROG GL502VS
Well, I have the following usb devices:
1. Mouse
2. Headphones
3. Phone charging or for flash drive

On the right side the first usb-port (the closest to mini-jack) is not working with mouse or headphones, when I'm trying charge phone, I see the notification on phone - Device is charging slowly. Low-voltage?

How can I fix it? I need all 3 usb ports (I'm not talking about type-c, in this case I need only A/B types).

Thanks!



I got the same issue, anyone have any idea?
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Projectevaunit0
Level 7
In response to Projectevaunit0

‎05-03-2017 11:36 AM

Projectevaunit01 wrote:
I got the same issue, anyone have any idea?


In fact I copy pasted your text in my Asus support case (it was better then mine). I got an RMA and within two days after Asus received my laptop mine was being sent back to me with a new motherboard.
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