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GL502V TouchPad not Functioning

pearlblack
Level 7
Hi....

I got problem with my GL502V touchpad....
I cannot use it.....

it just not function.....
when I press FN+F9 also it does not give any response....

when I try to install it says that I've the same program already install so it cannot continue....
but I didn't see any software regarding touchpad installed in my Program and featured list...

I'm using win 10 latest update....
n USB and wireless mouse can be use.....

so....
any idea on what can I do to solve this....?
4,933 Views
2 REPLIES 2

Bill
Level 7
Hello pearlblack
Please try reinstalling the driver and the ATK package
delete the previous program if you can not continue installing the new one
Can you also provide the error message screenshot you have encountered?
Thank you

I have this same issue after replacing my spinning disk with an SSD. The right click button on the touchpad stopped working. In device manager I had an unknown device error appear after the SDD install.

It's not a hardware fault because the button works in my VirtualBox under Linux.

I will try your suggestion and update this thread if it works.

Thanks.