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  1. #1
    New ROGer Array pearlblack PC Specs
    pearlblack PC Specs
    Laptop (Model)GL502V
    MotherboardMaximus VII Hero
    ProcessorIntel Core i7 4770
    Graphics Card #1Asus Strix GeForce GTX 970
    Monitor3 Units
    Storage #1SSD
    Storage #2SSD
    Power SupplyCooler Master G750
    Keyboard Razer
    Mouse Razer
    Headset Razer
    Mouse Pad Razer
    OS Win 10

    Join Date
    Mar 2016

    GL502V TouchPad not Functioning


    I got problem with my GL502V touchpad....
    I cannot use it.....

    it just not function.....
    when I press FN+F9 also it does not give any response....

    when I try to install it says that I've the same program already install so it cannot continue....
    but I didn't see any software regarding touchpad installed in my Program and featured list...

    I'm using win 10 latest update....
    n USB and wireless mouse can be use.....

    any idea on what can I do to solve this....?

  2. #2
    ASUS HQ Service Rep Array Bill@ASUS's Avatar
    Join Date
    Dec 2015

    Hello pearlblack
    Please try reinstalling the driver and the ATK package
    delete the previous program if you can not continue installing the new one
    Can you also provide the error message screenshot you have encountered?
    Thank you

  3. #3
    New ROGer Array
    Join Date
    Jan 2017

    problem with right click not working on touchpad after SSD install

    I have this same issue after replacing my spinning disk with an SSD. The right click button on the touchpad stopped working. In device manager I had an unknown device error appear after the SDD install.

    It's not a hardware fault because the button works in my VirtualBox under Linux.

    I will try your suggestion and update this thread if it works.


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