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  1. #1
    ROG Enthusiast Array
    Join Date
    Oct 2016
    Reputation
    10
    Posts
    39

    GL502vs Asus Service Care on discharge and heat problem

    Here's what they said about the discharge and heat problem of GL502 when I emailed them.

    Click image for larger version. 

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    Umm... 4 inch high. How do I do this 4 inches again?

    I asked about undervolting and they do not suggest this. Instead they want me to take it to a service center for servicing, 3-5 days.

  2. #2
    Ex-employee Array
    Join Date
    Jun 2020
    Reputation
    108
    Posts
    2,154

    Thanks for bringing this to our attention, I'll pass this over to our Taiwan service team to follow up with our Philippines service team regarding this.

    We apologize for the inconvenience caused, could you please send me a private message with your Case ID#, RMA#, and product serial number?

    Thank you,
    Bahz

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