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  1. #111
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    Do the chips on these cards get hot?? No heat sink??

    I just bought an asus thunderboltex 3 and am waiting for it to arrive. Just doing a little research before it arrives. I have extra small copper heat sinks with stickies and wanted to know it these chips get warm under load. The pictures shows no heat sink and would imagine with charging and 40gps transfer speeds that they would get hot

  2. #112
    ROG Guru: White Belt Array hellokitty's Avatar
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    No they dont, ive never had issue. Its the safest to shut down computer and devices when plugging in, or out. Install drivers first and setup the settings in the bios correctly. I use this version. Click image for larger version. 

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  3. #113
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    hello

    latest official asus firmware is version 18.5, very old

    some cards bought new arrive with version 21 22 maximum 26 detected

    I'm looking for the .bin file to update the card to have the latest firmware available, maybe 26 or higher, but I can't find anything or solutions. Asus support as well know does not exist

    Can you help me I have no more ideas

    thanks

  4. #114
    ROG Guru: White Belt Array hellokitty's Avatar
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    Quote Originally Posted by alvarogiudi View Post
    hello

    latest official asus firmware is version 18.5, very old

    some cards bought new arrive with version 21 22 maximum 26 detected

    I'm looking for the .bin file to update the card to have the latest firmware available, maybe 26 or higher, but I can't find anything or solutions. Asus support as well know does not exist

    Can you help me I have no more ideas

    thanks
    mine is 26 not gonna go any higher. you can use certain gigabyte cards. in your computer also. https://www.gigabyte.com/Motherboard/Thunderbolt-Card

    it is worth checking out.

  5. #115
    ROG Guru: White Belt Array hellokitty's Avatar
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    Quote Originally Posted by alvarogiudi View Post
    hello

    latest official asus firmware is version 18.5, very old

    some cards bought new arrive with version 21 22 maximum 26 detected

    I'm looking for the .bin file to update the card to have the latest firmware available, maybe 26 or higher, but I can't find anything or solutions. Asus support as well know does not exist

    Can you help me I have no more ideas

    thanks
    I just orderd a Gigabyte Maple ridge card, ill let you know how it goes, 1 person on amazon, said it worked with his evga x299 board.

  6. #116
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    Quote Originally Posted by hellokitty View Post
    I just orderd a Gigabyte Maple ridge card, ill let you know how it goes, 1 person on amazon, said it worked with his evga x299 board.
    thank you for your support

    we wait for you to tell us how the card is working and on which x299 you did the test.

  7. #117
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    hello

    question about the connector for thunderboltex 3:

    --if i connect a usb disk to the usb3 10gb port the disk works correct
    --if i connect a usb disk on the thunderbolt port with a "10gb or 20gb usb-c cable" the usb disk does not turn on and does not work, i have tried various external usb drives and cables.

    Should the thunderbolt port be usb 3.1 compatible?

  8. #118
    ROG Guru: White Belt Array hellokitty's Avatar
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    Quote Originally Posted by alvarogiudi View Post
    hello

    question about the connector for thunderboltex 3:

    --if i connect a usb disk to the usb3 10gb port the disk works correct
    --if i connect a usb disk on the thunderbolt port with a "10gb or 20gb usb-c cable" the usb disk does not turn on and does not work, i have tried various external usb drives and cables.

    Should the thunderbolt port be usb 3.1 compatible?
    No, i am pretty shure it is not. You can get a Thunderbolt dock, that has usb 3.? that will work, even old thunderbolt 2 docks.

  9. #119
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    Click image for larger version. 

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    hello

    see image: usb-c is tb3+usb3.1

  10. #120
    ROG Guru: White Belt Array hellokitty's Avatar
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    Quote Originally Posted by alvarogiudi View Post
    Click image for larger version. 

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    hello

    see image: usb-c is tb3+usb3.1
    i can try it later. the picture answers your question.

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