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12-07-2016 06:10 AM #1
- Join Date
- Sep 2014
- Reputation
- 10
- Posts
- 9
Watch Dogs 2 Redemption - No response after uploading receipt within Promotion Period
Good Afternoon,
Serial# G9YVCM099665
Part ID: 843369 01227
I tried redeeming my Watch Dogs 2 code but was told the following:
Sorry, your redemption is invalid due to one of below reasons: 1.Your card wasn’t purchased during the promotion period. Please check your date of purchase on your receipt. 2.We have difficulties reviewing your receipt.Please provide your product serial number, PPID, a valid receipt*and send to rog_forum @asus.com with clear name of game stated in the mail title. (*Please provide a valid receipt with clear show of date of purchase and upload it to any cloud space, for example Dropbox, WeTransfer, ASUS Webstorage, and provide a download URL.)
I provided a copy of my invoice but apparently that wasn't enough.
Attached is a copy of the receipt and the original invoice.
Can you please send me my redemption code as promised in your promotion.
Thanks,
Cameron Rudd
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12-07-2016 07:41 PM #2
- Join Date
- Oct 2012
- Reputation
- 339
- Posts
- 15,255
PM Bahz and I'm sure he can look into your situation.