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  1. #1
    ROG Member Array fresnogamer PC Specs
    fresnogamer PC Specs
    Laptop (Model)G752VS-XS74K
    MotherboardASUS
    Processor7th Gen Intel Core i7-7820HK Overclocked
    Memory (part number)16GB DDR4 2800MHz Overclocked
    Graphics Card #1NVIDIA GeForce GTX 1070 Overclocked 8GB GDDR5
    Sound CardSTOCK
    Monitor17.3" FHD IPS-Level Wideview Matte-Type Screen w/ G-Sync
    Storage #12x 256GB M.2 PCIe NVMe SSD
    Storage #21TB 7200RPM
    CPU CoolerCopper CPU Heatsink
    CaseSTOCK
    Power Supply230W AC Adapter
    Keyboard Full Sized Illuminating Chiclet Keyboard with Numeric Key Pad
    Mouse Logitech G602
    Headset/Speakers Built-in Altec Lansing Speakers
    OS Windows 10 Pro 64-Bit
    Accessory #1 DL DVD+-RW/CD-RW
    Accessory #2 ROG Macro Keys
    Accessory #3 Bluetooth 4.0

    Join Date
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    Exclamation G752VS-XS74K (Kaby Lake, 7th Gen Intel Core) Overheating Issue

    Hello, I recently got a G752VS-XS74K. It is constantly overheating and restarting or black screening. I get an error message during startup (screenshot attached). I run through what it says and it does nothing. I have tried reinstalled the Drivers, ROG Gaming Center and many other apps. I have also fully restored the entire system multiple times. But it still overheats when playing any demanding games.

    Any suggestions or comments are VERY welcome! Thank you all in advance.
    Miniatura de Adjuntos Miniatura de Adjuntos Capture 5.jpg  

    Capture 4.jpg  

    Capture 6.jpg  

    The FresnoGamer
    System: G752VS-XS74K

  2. #2
    ROG Member Array fresnogamer PC Specs
    fresnogamer PC Specs
    Laptop (Model)G752VS-XS74K
    MotherboardASUS
    Processor7th Gen Intel Core i7-7820HK Overclocked
    Memory (part number)16GB DDR4 2800MHz Overclocked
    Graphics Card #1NVIDIA GeForce GTX 1070 Overclocked 8GB GDDR5
    Sound CardSTOCK
    Monitor17.3" FHD IPS-Level Wideview Matte-Type Screen w/ G-Sync
    Storage #12x 256GB M.2 PCIe NVMe SSD
    Storage #21TB 7200RPM
    CPU CoolerCopper CPU Heatsink
    CaseSTOCK
    Power Supply230W AC Adapter
    Keyboard Full Sized Illuminating Chiclet Keyboard with Numeric Key Pad
    Mouse Logitech G602
    Headset/Speakers Built-in Altec Lansing Speakers
    OS Windows 10 Pro 64-Bit
    Accessory #1 DL DVD+-RW/CD-RW
    Accessory #2 ROG Macro Keys
    Accessory #3 Bluetooth 4.0

    Join Date
    Apr 2016
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    Exclamation also....

    And I I do get the ROG Gaming Center to load (usually when you do a "REPAIR" in the APPS control panel), it will not display any CPU readings. And if I try to switch the OC from "Extreme" to "Normal" it fails and give the same error. I do a restart info BIOS, reset to defaults and reboot. NOGO!

  3. #3
    Immortal Array MacLeod PC Specs
    MacLeod PC Specs
    Laptop (Model)ASUS ROG G752VS-XB78K OC Edition
    MotherboardIntel® Mobile CM236 Express Chipset
    ProcessorOverclocked Intel Skylake-K Quad Core i7-6820HK Processor (Base Frq: 2.7GHz)
    Memory (part number)64GB Overclocked DDR4 2400MHz DRAM (4x16GB)
    Graphics Card #1NVIDIA® GeForce® GTX 1070 (8.0GB) GDDR5 (Pascal) w/Optimus™ Technology
    Graphics Card #2VR Ready
    Graphics Card #31.2MP HD Camera
    Graphics Card #4External Monitor = ASUS VH242H
    Sound CardRealtek w/ Sonic Studio and Sonic Radar (Dolby® 3D Stereo Enhanced Sound System)
    Monitor17.3" FHD (1920*1080) Hardware G-Sync 178° View-Angle & ASUS VH242H
    Storage #1512 GB NVMe PCIeG3x4 SSD (4x speed of Sata SSD) + 1TB (7200 RPM)
    Storage #22TB WD My Passport Ultra
    CPU CoolerHyper Cool Dual Fan Thermal System w/3D Mobile Vapor Chamber Cooling & Dust-Release Fan
    CaseArmor Titanium and Plasma Copper (Dimensions (WxHxD) 16.4" x 1.9" x 12.7") (Weight 9.5 lbs)
    Power Supply8 Cells - Smart Lithium-Ion Battery Pack (64WHrs) 230W AC Adapter
    Keyboard Tactile Chiclet Backlit Keyboard with 30-Key Rollover & External Logitech G19 Gaming Keyboard
    Mouse Corsair Gaming M65 PRO RGB FPS Gaming Mouse
    Headset Asus Orion Gaming Headset
    Mouse Pad ROG
    Headset/Speakers Logitech Z-5500 THX-Certified 5.1 Digital Surround Sound Speaker System & Altec Lansing Speakers
    OS Genuine Windows® 10 Professional 64bit
    Network RouterARRIS TOUCHSTONE DOCSIS 3.0 DG1670A
    Accessory #1 Dual-Band Intel® Wireless-AC 8260 802.11 ac/a/b/g/n 2x2 NGFF w/ Bluetooth 4.2
    Accessory #2 DL DVD±RW/CD-RW 8x Super Multi Combo Drive
    Accessory #3 ASUS Republic of Gamers Nomad Backpack
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    Update BIOS

    It appears like you are using an older or incorrect BIOS...

    Try updating your BIOS and then try resetting to the "Normal" Game Center setting.

  4. #4
    ROG Member Array fresnogamer PC Specs
    fresnogamer PC Specs
    Laptop (Model)G752VS-XS74K
    MotherboardASUS
    Processor7th Gen Intel Core i7-7820HK Overclocked
    Memory (part number)16GB DDR4 2800MHz Overclocked
    Graphics Card #1NVIDIA GeForce GTX 1070 Overclocked 8GB GDDR5
    Sound CardSTOCK
    Monitor17.3" FHD IPS-Level Wideview Matte-Type Screen w/ G-Sync
    Storage #12x 256GB M.2 PCIe NVMe SSD
    Storage #21TB 7200RPM
    CPU CoolerCopper CPU Heatsink
    CaseSTOCK
    Power Supply230W AC Adapter
    Keyboard Full Sized Illuminating Chiclet Keyboard with Numeric Key Pad
    Mouse Logitech G602
    Headset/Speakers Built-in Altec Lansing Speakers
    OS Windows 10 Pro 64-Bit
    Accessory #1 DL DVD+-RW/CD-RW
    Accessory #2 ROG Macro Keys
    Accessory #3 Bluetooth 4.0

    Join Date
    Apr 2016
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    Red face

    Mac,

    Thank you for the suggestions. I have tried and tried all that many times. I don't have a copy of the BIOS to load. They are not on the support site. Please remember I am using a Kaby Lake processor. The other listings on the support site are for the 6th gen processor.

    I have reinstalled ROG Gaming Center. Reformatted the PC. Reset the bios to default (F9). Nothing seems to work. I tried installing the Intel ETU and Afterburner but I don't know enough about overclocking to make a difference.

    Basically I am to scared to break it if I mess up...lol!

  5. #5
    Banned Array JustinThyme PC Specs
    JustinThyme PC Specs
    Laptop (Model)G752VY-DH72
    MotherboardRampage VI Extreme
    ProcessorI9 9940X
    Memory (part number)64GB DDR4 8x8 Corsair Dominator Platinum 3800 MHz @ C17
    Graphics Card #1ASUS Strix 2080Ti O11G @ 2.1GHz
    Graphics Card #2ASUS Strix 2080Ti O11G @ 2.1Ghz
    Graphics Card #3ROG Nvlink
    Graphics Card #4Have to feed animals
    Sound CardExternal Audioengine D1 24 bit 192kbps DAC
    MonitorASUS PG348Q @ 100Hz
    Storage #1Intel 905P 480GB U2 flavor
    Storage #2Samsung 850 EVO 1TB X2 in RAID 0, 960 PRO 1TB DIMM.2_1
    CPU CoolerHeatKiller IV PRO and VRM blocks ,Dual D5 PWM serial, 2X 480, 1X 360 RADS
    CasePhanteks Enthoo Elite 8X LL120 PWM, 3X LL140 PWM, 12 SP120 PWM 1x AF140 PWM
    Power SupplyCorsair AX 1500i
    Keyboard ASUS Claymore
    Mouse ASUS Spatha, Logitech MX Master
    Headset Sennheiser HD 700
    Mouse Pad ASUS ROG Sheath
    Headset/Speakers Audioengine A5+ with SVS SB-1000 Sub
    OS Win10 Pro 1809
    Network RouterNetGear NightHawk X10
    Accessory #1 NetGear Prosafe 10GBe Switch
    Accessory #2 Qnap TVS-682 NAS modded with I7 CPU

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  6. #6
    Immortal Array MacLeod PC Specs
    MacLeod PC Specs
    Laptop (Model)ASUS ROG G752VS-XB78K OC Edition
    MotherboardIntel® Mobile CM236 Express Chipset
    ProcessorOverclocked Intel Skylake-K Quad Core i7-6820HK Processor (Base Frq: 2.7GHz)
    Memory (part number)64GB Overclocked DDR4 2400MHz DRAM (4x16GB)
    Graphics Card #1NVIDIA® GeForce® GTX 1070 (8.0GB) GDDR5 (Pascal) w/Optimus™ Technology
    Graphics Card #2VR Ready
    Graphics Card #31.2MP HD Camera
    Graphics Card #4External Monitor = ASUS VH242H
    Sound CardRealtek w/ Sonic Studio and Sonic Radar (Dolby® 3D Stereo Enhanced Sound System)
    Monitor17.3" FHD (1920*1080) Hardware G-Sync 178° View-Angle & ASUS VH242H
    Storage #1512 GB NVMe PCIeG3x4 SSD (4x speed of Sata SSD) + 1TB (7200 RPM)
    Storage #22TB WD My Passport Ultra
    CPU CoolerHyper Cool Dual Fan Thermal System w/3D Mobile Vapor Chamber Cooling & Dust-Release Fan
    CaseArmor Titanium and Plasma Copper (Dimensions (WxHxD) 16.4" x 1.9" x 12.7") (Weight 9.5 lbs)
    Power Supply8 Cells - Smart Lithium-Ion Battery Pack (64WHrs) 230W AC Adapter
    Keyboard Tactile Chiclet Backlit Keyboard with 30-Key Rollover & External Logitech G19 Gaming Keyboard
    Mouse Corsair Gaming M65 PRO RGB FPS Gaming Mouse
    Headset Asus Orion Gaming Headset
    Mouse Pad ROG
    Headset/Speakers Logitech Z-5500 THX-Certified 5.1 Digital Surround Sound Speaker System & Altec Lansing Speakers
    OS Genuine Windows® 10 Professional 64bit
    Network RouterARRIS TOUCHSTONE DOCSIS 3.0 DG1670A
    Accessory #1 Dual-Band Intel® Wireless-AC 8260 802.11 ac/a/b/g/n 2x2 NGFF w/ Bluetooth 4.2
    Accessory #2 DL DVD±RW/CD-RW 8x Super Multi Combo Drive
    Accessory #3 ASUS Republic of Gamers Nomad Backpack
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    Support/Driver link for the ROG G752VS OC Edition (7th Gen Intel Core)

    Here is the Support/Driver link for this thread and others who need it:

    https://www.asus.com/us/Notebooks/RO...Desk_Download/

  7. #7
    Immortal Array MacLeod PC Specs
    MacLeod PC Specs
    Laptop (Model)ASUS ROG G752VS-XB78K OC Edition
    MotherboardIntel® Mobile CM236 Express Chipset
    ProcessorOverclocked Intel Skylake-K Quad Core i7-6820HK Processor (Base Frq: 2.7GHz)
    Memory (part number)64GB Overclocked DDR4 2400MHz DRAM (4x16GB)
    Graphics Card #1NVIDIA® GeForce® GTX 1070 (8.0GB) GDDR5 (Pascal) w/Optimus™ Technology
    Graphics Card #2VR Ready
    Graphics Card #31.2MP HD Camera
    Graphics Card #4External Monitor = ASUS VH242H
    Sound CardRealtek w/ Sonic Studio and Sonic Radar (Dolby® 3D Stereo Enhanced Sound System)
    Monitor17.3" FHD (1920*1080) Hardware G-Sync 178° View-Angle & ASUS VH242H
    Storage #1512 GB NVMe PCIeG3x4 SSD (4x speed of Sata SSD) + 1TB (7200 RPM)
    Storage #22TB WD My Passport Ultra
    CPU CoolerHyper Cool Dual Fan Thermal System w/3D Mobile Vapor Chamber Cooling & Dust-Release Fan
    CaseArmor Titanium and Plasma Copper (Dimensions (WxHxD) 16.4" x 1.9" x 12.7") (Weight 9.5 lbs)
    Power Supply8 Cells - Smart Lithium-Ion Battery Pack (64WHrs) 230W AC Adapter
    Keyboard Tactile Chiclet Backlit Keyboard with 30-Key Rollover & External Logitech G19 Gaming Keyboard
    Mouse Corsair Gaming M65 PRO RGB FPS Gaming Mouse
    Headset Asus Orion Gaming Headset
    Mouse Pad ROG
    Headset/Speakers Logitech Z-5500 THX-Certified 5.1 Digital Surround Sound Speaker System & Altec Lansing Speakers
    OS Genuine Windows® 10 Professional 64bit
    Network RouterARRIS TOUCHSTONE DOCSIS 3.0 DG1670A
    Accessory #1 Dual-Band Intel® Wireless-AC 8260 802.11 ac/a/b/g/n 2x2 NGFF w/ Bluetooth 4.2
    Accessory #2 DL DVD±RW/CD-RW 8x Super Multi Combo Drive
    Accessory #3 ASUS Republic of Gamers Nomad Backpack
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    Forgot to Mention...

    I forgot to mention it might be better to use the version of the Gaming Center provided with the system...such as that in the eSupport folder...don't use the newer version from the support page (Unless you want too).

    So, if you want to install the original Gaming Center...completely uninstall the Gaming Center and reinstall the Gaming Center from that in the eSupport folder.

    Also, you can use the Live Install program from the eSupport file to install software/drivers as well.
    Note: These are the original versions that ship and get installed with the system.


    If you use Gaming Center it would be a good idea to update/install this as well...but make sure to check if you have a newer version installed or not beforehand.

    Version V1.0.3


    Description Turbo Gear Updater
    Turbo Gear Updater is used to optimize ROG Gaming Center overclocking configuration.
    Notice: System need a reboot to apply the configuration update.
    File Size 66.92 KBytes update 2016/11/17
    Download from http://dlcdnet.asus.com/pub/ASUS/nb/G701VI/TurboGearUpdater_VER103.zip?_ga=1.143726204.899664 999.1489433803

  8. #8
    ROG Guru: White Belt Array
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    Quote Originally Posted by JustinThyme View Post
    Might want to edit this for the future in case someone doesn't read beyond your post. The link MacLeod provided is the correct one for the XS74K Kaby-Lake models.
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  9. #9
    ROG Member Array fresnogamer PC Specs
    fresnogamer PC Specs
    Laptop (Model)G752VS-XS74K
    MotherboardASUS
    Processor7th Gen Intel Core i7-7820HK Overclocked
    Memory (part number)16GB DDR4 2800MHz Overclocked
    Graphics Card #1NVIDIA GeForce GTX 1070 Overclocked 8GB GDDR5
    Sound CardSTOCK
    Monitor17.3" FHD IPS-Level Wideview Matte-Type Screen w/ G-Sync
    Storage #12x 256GB M.2 PCIe NVMe SSD
    Storage #21TB 7200RPM
    CPU CoolerCopper CPU Heatsink
    CaseSTOCK
    Power Supply230W AC Adapter
    Keyboard Full Sized Illuminating Chiclet Keyboard with Numeric Key Pad
    Mouse Logitech G602
    Headset/Speakers Built-in Altec Lansing Speakers
    OS Windows 10 Pro 64-Bit
    Accessory #1 DL DVD+-RW/CD-RW
    Accessory #2 ROG Macro Keys
    Accessory #3 Bluetooth 4.0

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    Thank you all!

    I really appreciate your help.

    Yes, the first linked drivers are for the 6th gen Intel. So anyone, please don't flash that. The site just released a v300 bios.

    http://dlcdnet.asus.com/pub/ASUS/nb/...416.1484780905

    They did nothing to fix the issue. I really don't want to return but it overheats on almost any demanding game. Kind defeats the purpose of the notebook.

  10. #10
    Immortal Array MacLeod PC Specs
    MacLeod PC Specs
    Laptop (Model)ASUS ROG G752VS-XB78K OC Edition
    MotherboardIntel® Mobile CM236 Express Chipset
    ProcessorOverclocked Intel Skylake-K Quad Core i7-6820HK Processor (Base Frq: 2.7GHz)
    Memory (part number)64GB Overclocked DDR4 2400MHz DRAM (4x16GB)
    Graphics Card #1NVIDIA® GeForce® GTX 1070 (8.0GB) GDDR5 (Pascal) w/Optimus™ Technology
    Graphics Card #2VR Ready
    Graphics Card #31.2MP HD Camera
    Graphics Card #4External Monitor = ASUS VH242H
    Sound CardRealtek w/ Sonic Studio and Sonic Radar (Dolby® 3D Stereo Enhanced Sound System)
    Monitor17.3" FHD (1920*1080) Hardware G-Sync 178° View-Angle & ASUS VH242H
    Storage #1512 GB NVMe PCIeG3x4 SSD (4x speed of Sata SSD) + 1TB (7200 RPM)
    Storage #22TB WD My Passport Ultra
    CPU CoolerHyper Cool Dual Fan Thermal System w/3D Mobile Vapor Chamber Cooling & Dust-Release Fan
    CaseArmor Titanium and Plasma Copper (Dimensions (WxHxD) 16.4" x 1.9" x 12.7") (Weight 9.5 lbs)
    Power Supply8 Cells - Smart Lithium-Ion Battery Pack (64WHrs) 230W AC Adapter
    Keyboard Tactile Chiclet Backlit Keyboard with 30-Key Rollover & External Logitech G19 Gaming Keyboard
    Mouse Corsair Gaming M65 PRO RGB FPS Gaming Mouse
    Headset Asus Orion Gaming Headset
    Mouse Pad ROG
    Headset/Speakers Logitech Z-5500 THX-Certified 5.1 Digital Surround Sound Speaker System & Altec Lansing Speakers
    OS Genuine Windows® 10 Professional 64bit
    Network RouterARRIS TOUCHSTONE DOCSIS 3.0 DG1670A
    Accessory #1 Dual-Band Intel® Wireless-AC 8260 802.11 ac/a/b/g/n 2x2 NGFF w/ Bluetooth 4.2
    Accessory #2 DL DVD±RW/CD-RW 8x Super Multi Combo Drive
    Accessory #3 ASUS Republic of Gamers Nomad Backpack
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    Standard VS. Extreme

    I would recommend using Standard setting in Gaming Center for Gaming versus the Extreme...unless you follow the other guides regarding using Gaming Center and how to tweak the Custom settings...hence the voltages etc.

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