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  1. #1
    ROG Member Array
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    Jan 2017
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    HELP! ASUS ROG G751JY not detecting charger!

    While gaming, my ROG G751JY stopped detecting the charger and is no longer charging.
    The little green light on the charging brick still lights up when plugged into an outlet, but when I plug it into the laptop the battery icon shows that it is not charging and runs as if it wasn't plugged in at all.
    Should I just buy a new charger? Is it an issue with the laptop itself? What can I do to fix this?
    Any help would be greatly appreciated.

  2. #2
    Banned Array JustinThyme PC Specs
    JustinThyme PC Specs
    Laptop (Model)G752VY-DH72
    MotherboardRampage VI Extreme
    ProcessorI9 9940X
    Memory (part number)64GB DDR4 8x8 Corsair Dominator Platinum 3800 MHz @ C17
    Graphics Card #1ASUS Strix 2080Ti O11G @ 2.1GHz
    Graphics Card #2ASUS Strix 2080Ti O11G @ 2.1Ghz
    Graphics Card #3ROG Nvlink
    Graphics Card #4Have to feed animals
    Sound CardExternal Audioengine D1 24 bit 192kbps DAC
    MonitorASUS PG348Q @ 100Hz
    Storage #1Intel 905P 480GB U2 flavor
    Storage #2Samsung 850 EVO 1TB X2 in RAID 0, 960 PRO 1TB DIMM.2_1
    CPU CoolerHeatKiller IV PRO and VRM blocks ,Dual D5 PWM serial, 2X 480, 1X 360 RADS
    CasePhanteks Enthoo Elite 8X LL120 PWM, 3X LL140 PWM, 12 SP120 PWM 1x AF140 PWM
    Power SupplyCorsair AX 1500i
    Keyboard ASUS Claymore
    Mouse ASUS Spatha, Logitech MX Master
    Headset Sennheiser HD 700
    Mouse Pad ASUS ROG Sheath
    Headset/Speakers Audioengine A5+ with SVS SB-1000 Sub
    OS Win10 Pro 1809
    Network RouterNetGear NightHawk X10
    Accessory #1 NetGear Prosafe 10GBe Switch
    Accessory #2 Qnap TVS-682 NAS modded with I7 CPU

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    Sounds like your battery is heated up. Try letting it cool and see what you get.
    Dont know if you are gamong on battery or not but its not recommended. Your wont get near the same performance and the battery will run hot.
    Also make sure you dont sit it on your lap or on a bed or anywhere that will restrict air flow. Hard surface is best.

  3. #3
    ROG Member Array
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    Quote Originally Posted by JustinThyme View Post
    Sounds like your battery is heated up. Try letting it cool and see what you get.
    Dont know if you are gamong on battery or not but its not recommended. Your wont get near the same performance and the battery will run hot.
    Also make sure you dont sit it on your lap or on a bed or anywhere that will restrict air flow. Hard surface is best.
    I've been doing everything you've stated. The charger started working again for a little bit but then stopped again even when I wasn't gaming.

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