Crosshair VI Hero: UEFI build update thread

[Waxinator]

CPU fan stops automatically
I am very sorry to have taken this motherboard
I feel myself deceived

All the features of this MB is outstanding and incomparable to other brands BUT... I agree, this is the worst ASUS MB I ever had.

A lot of users has problems with temperature readings (-73 C) , fans stopping or speeding.
ASUS on the other hand take no interest in this problem or claims that it is a third-party-problem.
ASUS own LED-program Aura displays (RED) the same temperature problem (-73 C) that AIDA64 (any version) tells.

The fan problems occurs "only" with the CPU and chassis -headers.
The temperature dropouts occurs on booth CPU and MB readings.

Helpful people here ask about fan configuration, AIDA64 version and other questions when the problem is ASUS.
Is there two MB hardware versions out there ? Where can I read the MB version *
I have replaced the card twice already ...

IS THIS MB:s PROBLEM DROPPED BY ASUS IN FAVOUR OF OTHER PRODUCTS ???

[sadaharu]

Going back to bios 1403.

More stable than 1501.

No cold boot.

Temps are around 22-27 on idle. 40 to 50 on full load. ( A big question mark is here ( ? ) )

I disconnect h115i cpu fans from pump splitters and put them onto Mobo. Much quieter now.

AURA stopped working and crashed several times.

I tried uninstall it with iobit uninstaller. Clean the mess with CCleaner.

Uninstalled corsair link. (dont download it - still a mess) and asus ai suite. Again CCleaner.

Downloaded AURA.

Crashed again.

Everytime i tried to load other BIOS. AURA crashes.

Now ı dont have any solution. Aura update doesnt work either.

I stuck with rainbow style leds whether pc is on or off.


DEAR ASUS.

Please give us a proper bios. Pleaseee... It has been 5-6 months and we ara still experiencing weird stuff like that.

[bilek]

Can you please explain what Guinea is. I am not familiar with that word.

Guinea (same) What is the same meaning

[antony209494]

Before you try anything else, I will suggest you to make sure the water cooler is actually compatible with AM4.
While you might be able to get away with AM3 compatibilty, the mounting pressure is just different and can cause issues.
other things I will try:
I will try to load everything with default value first and try to do what you normally do to see if it will hang or crash.
And you can also check event viewer in Windows, just search for event viewer. look for error or warning to see if it report anything unusal.
And I will also try to reflash BIOS with usb flash back to make sure nothing is corrupted.

I flashed 9920...still crashes. Luckily there are cash dumps. This is the error:


WHEA_UNCORRECTABLE_ERROR!

I searched a bit online and most people say that disabling CPU overclocking solves that. Thing is, I want the extra performance (from 3.00 to 4.00 Ghz there is quite a gap). CPU voltage is 1.375 and it is stable with temps between 55-65 C.

The observations I have made so far:
1) It started happening after BIOS 1201 (so it is clearly bios related - doesn't have to do with CPU cooler pressure)
2)Happens mostly during gaming and very rarely while surfing, idling etc....
3)Happens a lot more frequently when the XMP 3200 profile is active but it can happen with just about every memory setting combination as well.
4)Happens about 4/10 times I try to load FIFA 17 (as soon as the exe is loaded into the memory). If it happens once and I try to open FIFA again after the restart without going in the bios it has a much higher chance to happen again (crashed on that spot 4 times in a a row once - so 4 restarts just to open a game ) GTA V also makes it happen usually during gameplay.

Any comments?

[Hagno]

I flashed 9920...still crashes. Luckily there are cash dumps. This is the error:


WHEA_UNCORRECTABLE_ERROR!

I searched a bit online and most people say that disabling CPU overclocking solves that. Thing is, I want the extra performance (from 3.00 to 4.00 Ghz there is quite a gap). CPU voltage is 1.375 and it is stable with temps between 55-65 C.

The observations I have made so far:
1) It started happening after BIOS 1201 (so it is clearly bios related - doesn't have to do with CPU cooler pressure)
2)Happens mostly during gaming and very rarely while surfing, idling etc....
3)Happens a lot more frequently when the XMP 3200 profile is active but it can happen with just about every memory setting combination as well.
4)Happens about 4/10 times I try to load FIFA 17 (as soon as the exe is loaded into the memory). If it happens once and I try to open FIFA again after the restart without going in the bios it has a much higher chance to happen again (crashed on that spot 4 times in a a row once - so 4 restarts just to open a game ) GTA V also makes it happen usually during gameplay.

Any comments?

My guess is your overclock is not yet stable. When running Cinnebech does it crash? Does it run Cinnebench and then RealBench 15 minutes stress test without issues? Maybe you need to increase the voltage a notch.

[antony209494]

My guess is your overclock is not yet stable. When running Cinnebech does it crash? Does it run Cinnebench and then RealBench 15 minutes stress test without issues? Maybe you need to increase the voltage a notch.

OK ignore what I just said - it is an unstable overclock! Truth is I hadn't run prime95 since 1201 only cinebench. I just run cinebench twice and the second time it crashed - Same way-same error. Run prime 95 and it crashed too after 2 mins. HOWEVER I am pretty positive that this happened because of bios updates because it used to be stable at these settings until 1201. BIOS updates should increase stability - not decrease it! WTF ASUS guys?!)
I will have to raise the voltage a bit and try again but I will not go above 1.4 (i only have a single block AIO after all). If temps become bad or I can't get it to run stable I will revert to 1201.

[Pandemix]

I'm running 1501, no issues other than an occasional cold boot. I have my 1700 running at 39.25 GHz, 1.34v and Samsung b-die memory at 3333 with super tight timings, 14-14-14-28-42, 1.375v, SOC@ .98v. Cinebench says my single threaded performance is on par with a broadwell at 4.4Ghz and hits 1770ish multithreaded. If it's randomly crashing, you either need to crank voltage, increase LLC to level 4, possibly 5, or just drop your overclock a bit. I can run my cpu at 4ghz, but it takes over 1.45v to do so, even 3.95ghz is not really manageable. The trick with ryzen is to find the best stable OC you can get without having to crank voltage much past 1.35. The minimal performance increase does not justify all the extra heat and power draw. Getting your ram running as fast and as tight as possible is a bigger bump than a small bump in CPU frequency.

I swapped my CH6 out for a Asrock Taichi, it's voltage is stupidly more stable than the CH6, but even with the super stable voltage I couldn't get as much out of my CPU and RAM as I can on this CH6, so I went back. Honestly I'm surprised they have released as many bios updates for this as they have, they have a bazillion motherboards, it seems they have spent a fair amount of time working on this one and are continuing to do so. While this board is still not ideal, take a look at all the competitor boards and you'll see complaints everywhere. This isn't really an Asus problem as much as it is an AM4/AMD problem in my opinion. Regardless it's possible to get this thing stable and running great, you just have to work at it.

[gupsterg]

OK ignore what I just said - it is an unstable overclock! Truth is I hadn't run prime95 since 1201 only cinebench. I just run cinebench twice and the second time it crashed - Same way-same error. Run prime 95 and it crashed too after 2 mins. HOWEVER I am pretty positive that this happened because of bios updates because it used to be stable at these settings until 1201. BIOS updates should increase stability - not decrease it! WTF ASUS guys?!)
I will have to raise the voltage a bit and try again but I will not go above 1.4 (i only have a single block AIO after all). If temps become bad or I can't get it to run stable I will revert to 1201.

Had C6H since launch. Used 4x differing CPUs and 3 differing RAM kits on same board. Used pretty much every UEFI released. What I found with my R7 1700 was UEFI after 1403 seemed to require some retweaking for same OC. My R7 1800X also as well was unstable in UEFI 9920 and 1501 with same setup as 1403, again retweaking sorted it.

These kinda of variations can occur, especially on a developing platform as Ryzen IMO. I had been on Intel since 2007 prior to Ryzen, even on that you can have some variability. Even when a BIOS/UEFI hasn't changed sometimes the 'HW' just needs a retweak as it can't hold the OC at previous settings.

Not saying your stability testing was not valid, but IMO 1-2 programs pass does not qualify an OC as stable for me. I have experienced on my Ryzen setups cases where I have passed lengthy testing in IBT AVX, custom x264 and Y-Cruncher, only to find HCI Memtest has found low count errors (~<10) in ~6hrs of testings, where as the other programs were passing.

A setting that has aided gaining stability at 3333MHz RAM on later UEFIs when using my R7 1800X has been lowering VDDP. I had noted in past screenies that VDDP [Auto] was ~900mV and in UEFI's after 9943 it is ~975mV, using 900mV and doing some other minor tweaks nailed 3.9GHz with 3333MHz Fast and 3466MHz The Stilt preset for me.

[antony209494]

Had C6H since launch. Used 4x differing CPUs and 3 differing RAM kits on same board. Used pretty much every UEFI released. What I found with my R7 1700 was UEFI after 1403 seemed to require some retweaking for same OC. My R7 1800X also as well was unstable in UEFI 9920 and 1501 with same setup as 1403, again retweaking sorted it.

These kinda of variations can occur, especially on a developing platform as Ryzen IMO. I had been on Intel since 2007 prior to Ryzen, even on that you can have some variability. Even when a BIOS/UEFI hasn't changed sometimes the 'HW' just needs a retweak as it can't hold the OC at previous settings.

Not saying your stability testing was not valid, but IMO 1-2 programs pass does not qualify an OC as stable for me. I have experienced on my Ryzen setups cases where I have passed lengthy testing in IBT AVX, custom x264 and Y-Cruncher, only to find HCI Memtest has found low count errors (~<10) in ~6hrs of testings, where as the other programs were passing.

A setting that has aided gaining stability at 3333MHz RAM on later UEFIs when using my R7 1800X has been lowering VDDP. I had noted in past screenies that VDDP [Auto] was ~900mV and in UEFI's after 9943 it is ~975mV, using 900mV and doing some other minor tweaks nailed 3.9GHz with 3333MHz Fast and 3466MHz The Stilt preset for me.

Thanks for your help. I am now on 1.4 and have tried every intermediate value between 1.375 and 1.40. The same thing happens in all of them: When I run a stress test or cinebench the voltage dips! It dips as low as 1.35 and it crashes in a matter of seconds as 1.35 is understandably not enough to hold a 4.00 Ghz OC. Which has me thinking: Should i tinker with load line calibration to prevent the VCORE drops (that's what it does right?). I noticed two settings: CPU load-line calibration and CPU current capability. The first one is in levels 1-5 and the second in percentages 100-140%. Should I also use the current capability option alongside the load-line calibration? And what should I set them to?

[Pandemix]

Thanks for your help. I am now on 1.4 and have tried every intermediate value between 1.375 and 1.40. The same thing happens in all of them: When I run a stress test or cinebench the voltage dips! It dips as low as 1.35 and it crashes in a matter of seconds as 1.35 is understandably not enough to hold a 4.00 Ghz OC. Which has me thinking: Should i tinker with load line calibration to prevent the VCORE drops (that's what it does right?). I noticed two settings: CPU load-line calibration and CPU current capability. The first one is in levels 1-5 and the second in percentages 100-140%. Should I also use the current capability option alongside the load-line calibration? And what should I set them to?

You just need LLC level 4 to stop the majority of the drops. This will result in the thing running at .2V higher than what you have it set at during full load, it will still dip, but when it dips it will dip to what you have it set at in the bios, instead of undervolting like it does now. You might actually be able to drop your voltage .1 to compensate for this, but I probably wouldn't recommend it. I don't think you need to mess with current, I think this is more of an extreme overclocking tool.

I have read that Ryzen CPU's and CPU's in general have a break in period where you might be able to achieve higher overclocks for a few weeks, but once the chip settles in a bit you will need more voltage. I've had this board since day 1 pretty much and have been through just about all the bios revisions. When I first got the thing it ran stable at 4GHz at 1.37v LLC 3, bios 1201 it ran at 4ghz at 1.38v LLC4, now i need 1.46v LLC5 to hit 4ghz. So there may be some truth to it. I actually bounced back to Bios 1001 to test this theory, I had 4.25ghz on there at one point when it was first released, but it didn't help. I could still only get 3.925 GHz without cranking voltage.

Honestly your probably just better off dropping your overclock in .25 ghz increments until it's stable if you are already pushing 1.4V The difference between fully stable 3.925ghz (stable) and 3.950ghz (half ass stable) for me is like .5v. You have to find your sweet spot with Ryzen, which is typically anywhere between 3.8 to 4Ghz with a non X chip.

Also when you test with cinebench, don't just run it once, run it like 5 times in a row. Then run it a few times every time you start up your computer for like a week. You can think you have your overclock good and a few days later it will crash. Eventually you will find your sweetspot, at least until the next bios =)

EDIT: I tried dropping the VDDP, this did nothing for me, but Ryzen is a tricky beast and you have to master your specific CPU, which can be tough.