Page 2 of 2 FirstFirst 1 2
Results 11 to 13 of 13
  1. #11
    ROG Guru: Diamond Belt Array Zka17's Avatar
    Join Date
    Mar 2012
    Reputation
    199
    Posts
    8,358

    No, water does not spill only on those 2 pins... it spills on much larger area... - if the board is on that time (or at least, has the battery and PSU on), then it is a high possibility to short something... especially if the board is dusty (clean water does not conduct electricity, mixed with dust, it does)

    I have had several boards with watercooled components and also some "incidents"... you can search in my past threads - I even had a RIVE with water damage...
    The "damage" wasn't seen at all, just the board wasn't posting... my point is that after the water has dried, most of the times you won't see anything... if you do see, then better change the board...

    I do not think at all that those colored pins are from the water damage - they are rather marks from measuring that chip... the arrow on the sticker may point to a damaged chip/area...

    I don't try to say anything about the service you are getting - although I had some components definitively damaged, it was certainly my fault, so wasn't sending them back (they were working perfectly when I got them, they broke after a "played" with them)... bottom line: I have no experience with Asus service...

    All what I was suggesting is that you may take the issue in your hands... and try something... like, if you have a hunch that the BIOS chips are corrupted (did happened several times on my RIVE boards), just order some new chips... not sure how it is now in Spain, but when I needed (maybe 3-4 years ago), I could have those chips overnight (in US)...

  2. #12
    ROG Member Array
    Join Date
    Jun 2014
    Reputation
    10
    Posts
    9

    Lol

    OK....guess what I am using to make this posting.

    You guessed correctly. I am typing this from the irreparable Asus Rampage IV Extreme. Unfortunately it took a bit longer, because we are busy with other things than baby sitting Asus components.

    Asus support is the worst crap I have ever seen in my life. At least Asus Iberica and Asus Czech Republic. I wish they would have listened and let me send it to Asus Netherlands for a second opinion.

    We sent the board to this guy from Ebay (Jose you are the man!) who offers repairs for X79 and X99 at a flat rate of 30€ for diagnosis and 60 additional Euros if it can be repaired. It was picked up on Monday, got a diagnosis on Tuesday that it was repairable (with photos of it running and posting) and on Wednesday we got it back. I installed it and it works again.

    A coil and a capacitor were exchanged. He also found some soldering flux on it, which makes me wonder where that came from?? They probably tried to fix it by trial and error and failed and then declared it as irreparable. There also was some sulfate on it, probably from a leaking CR232 battery?? After less than 3 years. The red marker pointing onto the chip with the two blue pins had nothing to do at all with the problem. It still has its two blue pins. LOL. Besides of that, the board was also cleaned, what a great service! I don't want to run ads here, but you can find the offer on ebay. If not send me a PM and I'll give you the contact details.

    However, this whole experience beginning with how they handled the missing invoice (Asus & Amazon) to the horrible support has totally killed my trust in this brand. It took ~20 years to build it and they quickly destroyed it by slapping CID stickers on boards where they don't belong and some senseless email and telephone conversations. This whole case should have been handled by warranty. They should have found what the problem is and even if not handled by warranty they should have offered a repair and letting us know what it would cost. Instead they think they save the company some money and that the customer will buy a new Asus anyways. I don't think Asus saves any money by sending their products to this probably outsourced wanna-be repair service. It is quite the opposite.

    The only guy that made sense in this context was Eleiyas, but unfortunately he could not save Asus from that blame. Maybe they should give him more power to overrule those bad decisions.

    Anyways thanks for any help offered. Case closed.

    Some pics of how it should be done:
    Click image for larger version. 

Name:	IMG_0041 (4).JPG 
Views:	1 
Size:	368.7 KB 
ID:	63924Click image for larger version. 

Name:	IMG_0042 (4).JPG 
Views:	1 
Size:	339.9 KB 
ID:	63925Click image for larger version. 

Name:	IMG_0043 (5).JPG 
Views:	0 
Size:	289.3 KB 
ID:	63926Click image for larger version. 

Name:	IMG_0045 (4).JPG 
Views:	2 
Size:	304.7 KB 
ID:	63927
    Last edited by andy_9_9_9_9; 04-13-2017 at 03:08 AM.

  3. #13
    ROG Guru: Diamond Belt Array Zka17's Avatar
    Join Date
    Mar 2012
    Reputation
    199
    Posts
    8,358

    Enjoy your board!

Page 2 of 2 FirstFirst 1 2

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •