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  1. #1
    New ROGer Array
    Join Date
    Jan 2012
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    Unhappy New G74S - errors with the hard drive and boot

    I just received my new G74S, and everything was running perfectly well. I got all my base programs installed, created a restore point on F:, the second half of the second hard drive.

    Windows update decided to run it's normal critical updates and on booting into those updates, the computer would not actually update. I had to hard power it off, and only then did it proceed to update. Now after booting back into windows, I am having two problems. System restore also freezes in the windows process - it does one step and then freezes. If I power the computer off and on again, it does the next step. Rinse and repeat.

    Regardless - I am getting the following two errors:

    Ext Hard Drive error - specified I/O operation on \device\Harddisk2\DR1
    Click image for larger version. 

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    My hard drive is also GONE, according to windows.

    I have c: and d:, which are half of the first drive. (OS and data).
    I have e: which is SDATA1. However, my F: drive, SDATA2, is gone. Clicking on it tells me "F: is not accessible. The semaphore timeout period has expired". See the image I posted.

    How do I get this hard drive back, and fix these two errors? Googling them tells me it's a network problem, but I've had hard drive and boot issues since getting this computer. Disappointing, since it was very expensive, and has worked wonderfully for games and other items.

    Please help!

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