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  1. #1
    New ROGer Array rtfmoz PC Specs
    rtfmoz PC Specs
    MotherboardASUS Maximus VIII Hero
    ProcessorIntel i7 6700k
    Memory (part number)Corsair 32GB (2x16GB) CMK32GX4M2B3200C16
    Graphics Card #1MSI GeForce GTX1080 Founders Edition
    Sound CardASUS Supreme FX
    MonitorASUS Predator 32" 4K G-Sync IPS XB321HK
    Storage #1Samsung 960 Pro 1TB NVMe SSD
    Storage #2Western Digital Black 3TB WD3001FAEX
    CPU CoolerCorsair H90
    CaseNZXT H440 Razer Edition
    Power SupplySeasonic G-Series 80+ Gold 650W
    Keyboard Razer Blackwidow Chroma Tournament Edition
    Mouse Razer Deathadder Chroma
    Headset HyperX Cloud
    OS Windows 10 x64
    Accessory #1 Firmware 3101

    Join Date
    Jun 2016
    Reputation
    10
    Posts
    4

    Bug Report ~ Keybot II v1.01.02

    Issue Report

    Product: Keybot II

    Version: 1.01.02

    Motherboad: ASUS Maximus VIII Hero

    Specs: See posters computer specs on left of this post.

    Fresh install Windows 10 64bit
    Razer DeathAdder Chroma Wired Mouse w/Razer Synapse Software v2.20
    Install KeyBot II from ASUS website, not from Motherboard support DVD.

    Issue:
    Switch ON KeyBot II and mouse now only moves around the edge of the screen.

    Workaround
    None ~ Uninstall the software.

    Motherboard support DVD Issue:
    The default ON state of this software when installed from ASUS motherboard support DVD renders the mouse useless. This means new users prepping a system with ASUS supplied Drivers and Utilities end up with a disabled mouse and no way to know which of the 6-7 utilities it just installed broke the mouse. This results in an extremely negative user experience.

  2. #2
    ROG Member Array noodlemctwoodle PC Specs
    noodlemctwoodle PC Specs
    MotherboardROG Formula IX
    ProcessorIntel i7 7700K
    Memory (part number)Corsair LPX DDR4 2666mhz
    Graphics Card #1ROG Strix GTX 1080
    Sound CardROG Pheobus
    MonitorROG Swift PG279Q
    Storage #1Samsung 960 Pro 512GB NVMe
    Storage #2Samsung 950 Pro 512GB NVMe
    CPU CoolerCorsair H110
    CaseCorsair Air 540
    Power SupplyCorsair HX750I
    Keyboard ROG Claymore Core
    Mouse ROG Spartha
    Headset Kingston Hyper-X Cloud
    OS Windows 10 1709 x64
    Network RouterPFSense
    noodlemctwoodle's Avatar
    Join Date
    Mar 2013
    Reputation
    10
    Posts
    6

    I also have an issue with Keybot II v1.01.02

    Im on the latest BIOS 0906

    When I have Keybot II turned on it breaks Aura Sync on the ROG Claymore. All of the normal shortcut keys, the FN key becomes unresponsive and no longer works. None of the Keybot II keys work at all in S5 and leaves my keyboard with less functionality than it had out of the box.

    I have tested all versions of Keybot II available for my motherboard ROG Formula IX and I have upgraded to each latest BIOS in the hope this is just a software issue, no joy.

    I have already attempted to raise a support ticket with ASUS via both the online chat and then further by email with a technical engineer. Unfortunately now they have advised they are unable to assist me any further, they have taken all the relevant details and they will now pass this off to ASUS Global. Apparently someone will come back to me if required...... nearly 4 months later, nothing. Not a peep from ASUS and I seriously doubt anyone is looking into the issue of compatibility of ASUS's own software.

    As far as I'm concerned ASUS have washed their hands of this issue and my support ticket went into someones deleted items.

    Maybe a forum member has some better suggestions to fix this?

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