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  1. #221
    ROG Enthusiast Array
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    Quote Originally Posted by Raja@ASUS View Post
    The fix you're looking for isn't going to be part of an Aura update. It will be a separate tool.
    Ohhh, I see, then we´ll just have to wait.

    Thanks for not keeping us on the dark Mr. Raja

  2. #222
    ROG Member Array Devonn_Azagoth PC Specs
    Devonn_Azagoth PC Specs
    MotherboardCrosshair VI Hero
    ProcessorRYZEN 7 1700 3.85Ghz
    Memory (part number)F4-3000C16D-16GTZR
    Graphics Card #1GTX 970
    CPU CoolerNoctua NH-D14
    CaseCorsair Graphite 780T
    Power SupplySeasonic 860w Platinium
    OS Windows 10 x64

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    Lightbulb FIx leds no shutdown when pc is off

    Quote Originally Posted by Monochrome View Post
    For me Aura works but it will not stop even when I shutdown my PC [in bios 1201 it is set to off when PC is in sleep/off state].
    I had same issue with 1201 and if enable Erp s4+s5 or only s5 motherboard leds no lights up at all, then upgrade to 1401 and made the following changes to fix it:

    BIOS Path: Advance > Onboard Devices Confguration > RGB Led Lighting
    Led Lighting = Enable
    In sleep, Hibernate and soft off states = Off

    If you have ErP enable proceed to Disable it.

    It works smooth lights up with the pc on and turn it off when pc off as expected

    Also many improvements in 1401 used for at least 1 week and huge step from 1201.

  3. #223
    ROG Guru: White Belt Array eight-bit PC Specs
    eight-bit PC Specs
    Laptop (Model)RoG Strix GL502VS-DB71
    MotherboardRoG Crosshair VI Hero
    ProcessorAMD Ryzen 1800X
    Memory (part number)CMK16GX4M2B3200C16
    Graphics Card #1XFX AMD Radeon R9 390 8GB
    MonitorHP 25BW 25"
    Storage #1Samsung 960 Evo
    Storage #2Samsung 850 Evo
    CPU CoolerCorsair H115i
    CasePhanteks Enthoo Luxe Tempered Glass
    Power SupplyCorsair AX860i
    Keyboard Corsair Strafe RGB
    Mouse Corsair Scimitar RGB
    Headset SoundBlaster WoW Wireless Headset
    Headset/Speakers Logitech X-140
    OS Windows 10 Pro Creators Edition
    Accessory #1 NZXT AC-IUSBH-M1 USB Hub
    eight-bit's Avatar
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    Quote Originally Posted by Raja@ASUS View Post
    The fix you're looking for isn't going to be part of an Aura update. It will be a separate tool.
    Raja, was my board able to help in the creation of this separate tool? Just hoping it didn't die in vain

  4. #224
    Tech Marketing Manager HQ Array Raja@ASUS's Avatar
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    Quote Originally Posted by eight-bit View Post
    Raja, was my board able to help in the creation of this separate tool? Just hoping it didn't die in vain
    Yes, getting the boards back helped us confirm where the issue lies. Thanks for helping out!

  5. #225
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    Hello all, I've followed this thread for awhile since it seems to be the only one moving with updates. I have a Z270e board with the same issue. RGB has been dead since day 2, and Aura crashes on startup. I've tried everything mentioned to no avail. Do you think this tool that's being working on will be universal for all boards, or restricted to the Crosshair?

  6. #226
    ROG Guru: White Belt Array MrPhil17 PC Specs
    MrPhil17 PC Specs
    Laptop (Model)MacBook Pro Retina 15" Mid 2014
    MotherboardAsus Maximus IV Extreme
    ProcessorIntel Core i7 2600k
    Memory (part number)F3-14900CL9Q-16GBSR
    Graphics Card #1nVidia GeForce GTX 580
    Sound CardIntegrated
    Storage #1Samsung 850 Pro 256GB
    CPU CoolerNoctua NH-D14
    OS Windows 10 Home 64Bit

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    Quote Originally Posted by Raja@ASUS View Post
    Yes, getting the boards back helped us confirm where the issue lies. Thanks for helping out!
    Can we know what caused this issue?

  7. #227
    ROG Guru: Yellow Belt Array
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    Quote Originally Posted by MrPhil17 View Post
    Can we know what caused this issue?
    I believe they stated that the LED controller firmware got corrupted by the Aura software.
    Last edited by danjw; 06-27-2017 at 10:04 PM.

  8. #228
    ROG Guru: White Belt Array SIMONHANDLEY1 PC Specs
    SIMONHANDLEY1 PC Specs
    Laptop (Model)Don't be silly
    MotherboardAsus - CROSSHAIR VIII HERO ATX AM4 Motherboard
    ProcessorAMD - Ryzen 7 3700X 4.3GHz 8-Core Processor (OC to 4.366 ghz)
    Memory (part number)Corsair - Dominator Platinum (4 x 16GB) DDR4-3466 Memory
    Graphics Card #1EVGA RTX 2080ti FTW Hybrid
    Graphics Card #2Can't afford it!
    Graphics Card #3Still can't afford it!
    Graphics Card #4What did I just say!
    Sound CardEh!
    MonitorACER 144Hz 2K Monitor
    Storage #1Samsung - 860 Evo 1000GB 2.5" Solid State Drive
    Storage #2Samsung - 860 EVO-Series 500GB 2.5" Solid State Drive
    CPU CoolerNZXT - Kraken X52 Liquid CPU Cooler
    CaseEVGA DG-77 RGB ATX Mid Tower Case
    Power SupplyCorsair HX 1000 80+ Platinum 1000w ATX Power Supply
    Keyboard Asus Cerberus LED Backlit USB Gaming Keyboard
    Mouse Asus Cerberus gaming mouse
    Headset Sennheiser - HD205-II Headphones
    Mouse Pad Asus Cerberus gaming surface mouse pad
    Headset/Speakers Speakers, my wife would kill me!
    OS Windows 10 pro
    Accessory #1 BraZen Shadow PC Gaming Chair - Black/White
    SIMONHANDLEY1's Avatar
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    So when will the separate tool be available to fix the Asus Aura problem?

  9. #229
    ROG Guru: Yellow Belt Array
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    Quote Originally Posted by SIMONHANDLEY1 View Post
    So when will the separate tool be available to fix the Asus Aura problem?
    I expect; at some point at which Elmor has finished writing it, done his own testing and then ran it by QA to have them do some testing.

  10. #230
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    Just tried the pre-release version of Elmor's Aura RGB fixing tool.

    My motherboard RGB is ALIVE and WORKING, when it's been dead for months!

    Just thought I'd give you all some hope, the fix seems to be not far off now.

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