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  1. #1
    ROG Enthusiast Array
    Join Date
    Oct 2016
    Reputation
    10
    Posts
    29

    Today the realtek sound on my second GL502VS broke, please watch video inside

    https://www.youtube.com/watch?v=OvTnXkNwU7Y

    I'm in the UK, does anyone have any advice on the RMA process, whether or not I can just get my money back instead of another shoddy replacement (I emailed my retailer but the original sale was 5 months ago and I don't think it's likely they'll agree), or any potential fix for this problem (also seems unlikely).

    Don't buy this laptop.

  2. #2
    ROG Enthusiast Array
    Join Date
    Jan 2017
    Reputation
    10
    Posts
    31

    I had some problems with built-in Realtek Sound Drivers with a lot of "cracks" coming from the speakers.

    I fixed them by uninstalling all Realtek drivers and run it with windows 10 default sound drivers.

    You might try that as well...

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