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  1. #1
    ROG Enthusiast Array kaltoreth's Avatar
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    Win10 Creators Update (11 april 2017) G752 VY - Issues with Smart Gesture - [solved]

    SOLUTION!
    Reinstall the software as proposed by Clintlgm! See answer #2 and my confirmation that worked #3.




    Ahoy me harties!

    The upgrade to the latest windows 10 version (Windows 10 Creators update released 11th og april 2017) Winver.exe = v1703 (OS-Build 15063.14) went smoothly. No issues other than Asus Smart Gesture.
    What I mean, is that my touchpad works etc, but some FN+buttons don't work FN+f9 to turn of touchpad for example), and neither does stuff like scrolling up and down on sites with two fingers up and down on the touchpad and other smart gestures on the touchpad.

    Im running Asus Smart Gesture v. 4.0.12 which is latest.

    Any tips?I

    It's not a deal-breaker - But I use those functions quite a bit so it's and inconvenience. And tbh - That's the only issues I've noticed since upgrade so no biggie.

    ^The Kal.
    Last edited by kaltoreth; 04-11-2017 at 06:58 PM.
    Everybody remember where we parked.
    -James Kirk, Star Trek IV: The Voyage Home, after landing the cloaked Klingon bird of prey in Golden Gate park

    ..and yes, I drive an electric car yo.

  2. #2
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
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    I found after the AU I had to reinstall some programs. this may be what you need to do. Just uninstall and reinstall see what happens let us know
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

  3. #3
    ROG Enthusiast Array kaltoreth's Avatar
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    Quote Originally Posted by Clintlgm View Post
    I found after the AU I had to reinstall some programs. this may be what you need to do. Just uninstall and reinstall see what happens let us know
    You were right mate

    I had to uninstall the Asus Smart Gesture 4.0.12 software - Do a reboot - Reinstall it - Reboot again. Works like a charm now

    Thank you very much for the correct tip!

    ^The Kal.
    Everybody remember where we parked.
    -James Kirk, Star Trek IV: The Voyage Home, after landing the cloaked Klingon bird of prey in Golden Gate park

    ..and yes, I drive an electric car yo.

  4. #4
    ROG Enthusiast Array kaltoreth's Avatar
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    On a completely different note - Whate do you mean by the "AU"? Auto Update?

    And second note - heh.. Is it possible to edit thread header to add (Solution) and/or (Solved) so that others might can se the reinstall tip as a possible solution? Edited top of 1st post with solution and crediting you Clintlgm

    ^The Kal.
    Last edited by kaltoreth; 04-11-2017 at 06:59 PM.
    Everybody remember where we parked.
    -James Kirk, Star Trek IV: The Voyage Home, after landing the cloaked Klingon bird of prey in Golden Gate park

    ..and yes, I drive an electric car yo.

  5. #5
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
    Storage #21 TB Samsun 850 Pro
    CaseCool Master Haf
    OS Win 8.1 Pro and Win 10 Pro
    Clintlgm's Avatar
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    AU Anniversary Upgrade the last major upgrade to Windows 10 lots of hardware no longer worked and most software that didn't work after just needed a reinstall. I haven't done the creator upgrade yet. But the AU after the install several programs reinstalled themselves like Classic Shell, Gadget 8, some others and then I can't remember which ones but there were a couple that In had to reinstall to get going. I expect this will be common with the this new upgrade.
    Last edited by Clintlgm; 04-12-2017 at 11:07 PM.
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

  6. #6
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    after 48 hour of full fresh format with CU ISO today disappeared all my pinned ap to start, no more edge in quick bar and no more notifications on the side panel...googled for a while but no solution (SFC report all fine)...let's...format again

  7. #7
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    Question G751JY Creators Update

    Tried the update a few times today but no luck, quits around 33% loaded and quickly goes to recover previous setup with no explanation on what was wrong or error code. I was prompted by windows update to try new system and all previous updates were done including scanning with MalWareBytes for any issues.
    Probably will have to do clean install.
    Last edited by driver345; 04-12-2017 at 04:08 AM.

  8. #8
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    Quote Originally Posted by Clintlgm View Post
    AU August Upgrade the last major upgrade to Windows 10 lots of hardware no longer worked and most software that didn't work after just needed a reinstall.
    I thought AU = anniversary update?

  9. #9
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
    Storage #21 TB Samsun 850 Pro
    CaseCool Master Haf
    OS Win 8.1 Pro and Win 10 Pro
    Clintlgm's Avatar
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    Well yes and no, August upgrade was not a simple update that we get every month or so. It is a full upgrade with consequences of that upgrade to be considered especial if you might be running some older business or propriety software.
    This CU is also a major upgrade not to be confused with an ordinary monthly update.

    I have found that with these Major Upgrades the best way to install them is not to allow MS Update to run them at all. Most of the issues that arise are from installing it this way!!!
    Instead use the MCT Media Creation Tool Download the latest window 10 ISO for your system Core or Pro etc. Set the ISO up on a USB Stick and then start the upgrade from the USB Stick with windows open. this Results in the least amount of issues. Both ways result in the same outcome your notebook upgraded to the latest version of Windows 10
    Last edited by Clintlgm; 04-12-2017 at 01:30 PM.
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

  10. #10
    ROG Guru: Orange Belt Array
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    Quote Originally Posted by driver345 View Post
    Tried the update a few times today but no luck, quits around 33% loaded and quickly goes to recover previous setup with no explanation on what was wrong or error code. I was prompted by windows update to try new system and all previous updates were done including scanning with MalWareBytes for any issues.
    Probably will have to do clean install.
    Before you perform a clean install, try to update with update Microsoft Update tool and if even this solution didn't work, download CU ISO with Microsoft tool and run it trough desktop (ISO's can be mounted as well by double-clicking on all Windows 10 versions), performing an update instead a clena install, this should work. Once setup has finished, remember to clean HDD with disk panel to remove old backup of AU (20/30 gig usually). Don't manually remove Windows.old

    For upgrade with tool search for: Windows10Upgrade28085

    To obtain ISO to use as update or clean install (last chanche) search for: mediacreationtool

    (i'm from ITA so better you search your own link, i see Microaoft italian pages when searching).

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