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  1. #1
    New ROGer Array
    Join Date
    Apr 2017

    Can asus exchange my GL702VS laptop, CPU running 98C when under load

    I bought an Asus GL702VS from best buy on 4/4/17. I work offshore and wont be back for another 3 weeks which is past best buys return policy and I want to return the laptop possibly for a laptop with better cooling. My CPU is running 98C when under load and thermal throttling is kicking in. I find this 100% unacceptable and with research have found that this is a design flaw in the cooling system. Intel states that the CPU should stay less that 80Celcius. Asus must know that this is an issue but have they offered a solution, or can I trade my laptop directly with Asus in order to get a ROG G752VS which from what I read is designed better to remain cool.

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