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  1. #16
    Ex-employee Array
    Join Date
    Jun 2020

    Quote Originally Posted by desouk View Post
    Hi again,

    I installed the XG Station 2 hotplug tool and the issue has returned with the unit constantly disconnecting. I have uninstalled it but the issue remains.

    Prior to installation the XG station did not remember it's Aura color settings after reboot. It remembers these settings after installing the hotplug tool. It still remembers the aura settings after removing the hotplug tool so there seems to be some kind of service running that is causing me issue.

    Can you help me identify the issue please Asus?
    I checked with our team and they said that the disconnecting shouldn't be related, they recommended that you uninstall the hotplug tool and also uninstall AURA lighting control.

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