04-15-2017 05:49 AM - last edited on 03-05-2024 10:19 PM by ROGBot
04-17-2017 05:14 PM
04-18-2017 12:36 AM
ASUS-OP wrote:
Hi ISTIMAC,
A few places to check:
1. Make sure you have updated your Thunderbolt driver to version 16.2.55.275 (https://downloadcenter.intel.com/downloads/eula/26052/Thunderbolt-Driver-for-Intel-NUC-Kit-NUC6i7KYK...) or later.
2. Make sure you have updated the notebook BIOS to the latest build available.
3. Make sure you have updated your Nvidia graphics driver to the latest build (http://www.geforce.com/drivers/results/117263).
4. As this notebook does not support external GPU, please also update the firmware of te XG STATION to v23 (http://dlcdnet.asus.com/pub/ASUS/vga/app/ASUS-ROG-XG-STATION-2_V23.zip?_ga=1.28136188.1134823483.144...) or later.
5. The XG STATION 2 comes with dual 6+2 pin power for your graphics card. Please make sure you have connected all power inputs to your card without fail, otherwise the GPU will not work properly due to insufficient power input.
6. As your notebook connects the display directly to the Nvidia GPU, XG STATION 2 will only work with external monitor connected to the VGA card inside XG STATION 2. (i.e. you will not be able to use the monitor on your notebook to display if you wish to use XG STATION 2.)
Come back and let us know if you have further issues.
regards,
04-18-2017 01:03 AM
ISTIMAC wrote:
Hello,
Thank you for answer. I managed to put XGS 2 to work:
- din't see 2 additional 2-pin connectors (they were hidden :)), so I only connected 2 x 6 pin connectors, now I connected 2 x 8 pin to my GPU
But to be able to install correctly my GTX1080TI I need to disable integrated GTX1060, and then install drivers for GTX1080TI, otherwise, after PC restart it won't boot (it stuck on ROG logo, or black screen with loader that loads forewer, and I need to restart with POWER button few times to enter repair mode and reeturn to Restore point)
And novabench with GTX1080TI gives me 8FPS, while my integrated GTX1060 gives me 58 FPS (i'm using external monitor connected to GTX1080TI, but novabench runs benchmark in fullscreen on integrated monitor, maybe I sould not use Dual monitor, only external?)
And yes, I can't install latest NVIDIA driver, it tells me:
"The graphic driver could not find compatible graphic hardware"
Also, GeForce Expirience noticed me few weeks before that new driver is available, but after download it shows same error. Looks like there is some error with new NVIDIA driver and GTX1060 (there is lot of people with same problem).
Installer works if I connect XGS2 with GTX1080TI, but after restart windows wont boot if GTX1060 is enabled, not matter if XGS2 is connected or disconnected
Maybe this problem with driver causes problem that windows wont boot when install driver for GTX1080TI (using windows driver autoinstall or NVIDIA installer), maybe this driver is not compatible with GTX1060 and after installing it there is compatibilty problem, and windows stuck when tries to load GPU? So maybe best solution is to wait new working NVIDIA driver for GTX1060?
All other steps done as you told.
04-18-2017 02:26 AM
ASUS-OP wrote:
Hi ISTIMAC,
What you are experiencing is very strange, as ROG G752VM is a Nvidia G-Sync ready model, which means it has the Nvidia GPU directly connected to all output ports, as well as notebook display.
In such situation, you should not need to disable the Nvidia GTX1060, else you will end up having no display.
And yes, in your situation, you can only operate with monitors connected to XG STATION 2. You will need to display output to notebook display as well as HDMI or DP output from the notebook for it to operate correctly.
What I suspect may have more to do with the notebook BIOS with the resource allocation.
For your case alone, I will suggest:
1. Disconnect the XG STATION 2 from your notebook.
2. Power on you system and boot into desktop.
3. Now connect your XG STATION 2 with your graphics card inside.
4. Wait for 30 seconds for it to be ready. (may take longer for first connection)
5. Once the external GPU is detectable from Device Manager, run the latest Nvidia driver from Nvidia website, it should load the driver correctly.
6. Shut down your system.
7. Unplug XG STATION 2.
8. Power up the notebook, and wait till it reached desktop.
9. Connect XG STATON 2.
10. Go to output, make sure you are using single display, purely from the graphics card inside the XG STATION 2.
11. Now try testing again.
Keep in mind you will need to make sure:
1. Nvidia driver is the latest version available.
2. Thunderbolt 3 driver is updated to the version I have specified. Can be later, not earlier.
3. Notebook BIOS updated to the latest available build
4. XG STATION 2 firmware needs also be updated.
Let me know if this helps.
regards,
04-18-2017 07:50 PM
ISTIMAC wrote:
I followed this steps, and when XGS2 Hotlink told device is ready, and when new GPU has been visible in device manager (Called Microsoft standard display adapter or something like this) i installed latest nvidia drivers (successfuly), and I did not choose to restart PC after installation, I closed installation and shut down laptop manually. When laptop is shut down i unplugged XGS2 and powered up, and it sucessfully reached desktop (progress, before that is stuck on windows boot after new driver installation).
But when it reached desktop (XGS2 still unplugged) my desktop turns into black screen with only cursor visible and popup message NVIDIA Share stopped to respond, when I close this message my desktops is back again and after few seconds same massage with black screen again). After few messages and after all programes started including XGS Hotlink, i plugged in XGS2, and my integrated monitor automaticaly is turned off and on external monitor (connected to XGS2) i can only see black screen and mouse pointer, nothing else. I waited for few minutes and tried to disconnect XGS2, but nothing is displayed on integrated monitor.
Then i restarted laptop (with power button, becouse I did not see anything on my monitor, CTRL+ALT+DEL also did not show me anything).
And after restart windows stuck on loading screen again (sometimes when i power up i can see ROG logo and loading indicator, sometimes only blackscreen, when i see only black screen, ROG logo don't appear at all, I need to hold POWER buttun about 10 seconds, and then ROG logo is visible again on power up. And i need to repeat this few times until windows enters on repair mode where I can restore on created restore point.
1. Nvidia driver is the latest version available. (DONE)
2. Thunderbolt 3 driver is updated to the version I have specified. Can be later, not earlier. (DONE)
3. Notebook BIOS updated to the latest available build (DONE, MY NOTEBOOK ALREADY HAVE LATEST BIOS 302)
4. XG STATION 2 firmware needs also be updated. (DONE)
If needed I can give TeamViewer access to someone to check
04-18-2017 11:01 PM
ASUS-OP wrote:
Hi ISTIMAC,
Based in the info provided, it feels like there may be some meta data in the system preventing your notebook from working properly with the XG STATION 2.
Is there any chance you can retry the suggestions after refreshing your OS or OS recovery?
regards,
04-18-2017 11:41 PM
04-19-2017 12:30 AM