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  1. 04-16-2017 01:11 PM #1
    thesting
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    G752VS - Creators Update issues

    1. My screen does not come back on after closing and re-opening the lid.
    2. I can only install the original graphics drivers that came with the laptop, all others result in an error message.
    3. The gfx card fan revs up and slows down constantly.
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  2. 04-16-2017 01:15 PM #2
    Clintlgm
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    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
    Storage #21 TB Samsun 850 Pro
    CaseCool Master Haf
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    I would use the MCT from MS and create a USB Install Chip. From within window start the upgrade again you might have better luck, than just letting the upgrade run from MS Updtes
    Last edited by Clintlgm; 04-16-2017 at 02:44 PM.
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
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    Z97 PRO WiFi I7 4790K
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  3. 04-17-2017 02:18 AM #3
    thesting
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    Yeah I think all my problems are gfx related.
    Last edited by thesting; 04-17-2017 at 04:44 AM.
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  4. 04-17-2017 10:52 AM #4
    chris.g
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    Hi,

    1. try to change the energy settings - define lid close to nothing or power down. any hibernation or energy saving is - in my eyes - buggy. I always had problems with all laptops.
    2. try to install the second latest driver. the latest driver arent working - a problem which i also had and in another thread mentioned as a general problem.
    3. Some laptops start to power fan with reverse direction at startup to blow the dust out first. Then they change to the correct direction in a speed they need. I dont know if it is the case here or not. In general, i recommend to use a laptop cooler below the laptop.

    GTW: I have a G752VS with 1070.
    Last edited by chris.g; 04-17-2017 at 10:54 AM.
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  5. 04-18-2017 07:54 AM #5
    thesting
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    My energy setting (under power option) was "do nothing", that's the one which keeps my screen dark.
    I can't install ANY drivers (even the ones I had installed before the update) other than the official Asus ones.
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  6. 04-18-2017 04:18 PM #6
    andreacos92
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    Laptop (Model)Asus ROG G751JY-T7134H
    MotherboardAsus G751JY (Intel HM87 Chipset) with Custom BIOS
    ProcessorIntel Core i7-4710HQ @ 3.8 GHz (1.24 V) all 4 cores & cache
    Memory (part number)16 GB DDR3L HiperX @ 2133 MHz CL11-12-13
    Graphics Card #1NVIDIA GTX 980M 4GB GDDR5 with Custom VBIOS @ 1400/5800 MHz (1.162 V)
    MonitorStock 17.3" IPS 1080p @ 90 Hz
    Storage #1Samsung SSD 960 EVO M.2 NVMe 500 GB (W10 Pro)
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    CPU CoolerStock cooler with Thermal Grizzly Kryonaut thermal compound
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    Try this http://nvidia.custhelp.com/app/answe...-driver-381.78
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  7. 04-19-2017 04:05 AM #7
    Dclubfoto
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    Quote Originally Posted by andreacos92 View Post
    Try this http://nvidia.custhelp.com/app/answe...-driver-381.78
    Did try that. Problem still remain the same.

    Sent from my BTV-DL09 using Tapatalk
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  8. 04-19-2017 02:25 PM #8
    fricoweb
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    Lid problem

    Same problems
    My screen goes black and does not come back on after closing and re-opening the lid.
    I have to hardboot or connect another Screen to restore the notebook screen...
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  9. 04-19-2017 06:09 PM #9
    griven
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    Extra

    Quote Originally Posted by fricoweb View Post
    Same problems
    My screen goes black and does not come back on after closing and re-opening the lid.
    I have to hardboot or connect another Screen to restore the notebook screen...
    you have this problem at first boot startup?
    i have black screen at first startup of my notebook (wnen i boot first time )
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  10. 04-19-2017 07:19 PM #10
    MacLeod
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    Laptop (Model)ASUS ROG G752VS-XB78K OC Edition
    MotherboardIntel® Mobile CM236 Express Chipset
    ProcessorOverclocked Intel Skylake-K Quad Core i7-6820HK Processor (Base Frq: 2.7GHz)
    Memory (part number)64GB Overclocked DDR4 2400MHz DRAM (4x16GB)
    Graphics Card #1NVIDIA® GeForce® GTX 1070 (8.0GB) GDDR5 (Pascal) w/Optimus™ Technology
    Graphics Card #2VR Ready
    Graphics Card #31.2MP HD Camera
    Graphics Card #4External Monitor = ASUS VH242H
    Sound CardRealtek w/ Sonic Studio and Sonic Radar (Dolby® 3D Stereo Enhanced Sound System)
    Monitor17.3" FHD (1920*1080) Hardware G-Sync 178° View-Angle & ASUS VH242H
    Storage #1512 GB NVMe PCIeG3x4 SSD (4x speed of Sata SSD) + 1TB (7200 RPM)
    Storage #22TB WD My Passport Ultra
    CPU CoolerHyper Cool Dual Fan Thermal System w/3D Mobile Vapor Chamber Cooling & Dust-Release Fan
    CaseArmor Titanium and Plasma Copper (Dimensions (WxHxD) 16.4" x 1.9" x 12.7") (Weight 9.5 lbs)
    Power Supply8 Cells - Smart Lithium-Ion Battery Pack (64WHrs) 230W AC Adapter
    Keyboard Tactile Chiclet Backlit Keyboard with 30-Key Rollover & External Logitech G19 Gaming Keyboard
    Mouse Corsair Gaming M65 PRO RGB FPS Gaming Mouse
    Headset Asus Orion Gaming Headset
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    Headset/Speakers Logitech Z-5500 THX-Certified 5.1 Digital Surround Sound Speaker System & Altec Lansing Speakers
    OS Genuine Windows® 10 Professional 64bit
    Network RouterARRIS TOUCHSTONE DOCSIS 3.0 DG1670A
    Accessory #1 Dual-Band Intel® Wireless-AC 8260 802.11 ac/a/b/g/n 2x2 NGFF w/ Bluetooth 4.2
    Accessory #2 DL DVD±RW/CD-RW 8x Super Multi Combo Drive
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    This may help...

    No one has mentioned which Version Graphics Driver they are using so this may be the problem and may help identify it at least.

    https://rog.asus.com/forum/showthrea...ghlight=G752VS



    Hope this helps!
    There Can Be Only One!
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