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  1. #1
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    Unhappy [HELP] GTX 1080 problem?

    Hi everyone! Last month i bought a GTX 1080 ROG STRIX.

    Recently I realized that some problems appeared when i open video/image local files or youtube/facebook videos.

    Example:



    Any idea?

    In advance I thank you.

    Ps.: I'm using the last nvidia driver 381.65 and Windows 10 v1703 - Build 15063.138

  2. #2
    ASUS HQ Service Rep Array
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    hi
    It seems like not artifacting, please try change different cable to link
    or reinstall fresh OS to troubleshooting

  3. #3
    Banned Array JustinThyme PC Specs
    JustinThyme PC Specs
    Laptop (Model)G752VY-DH72
    MotherboardRampage VI Extreme
    ProcessorI9 9940X
    Memory (part number)64GB DDR4 8x8 Corsair Dominator Platinum 3800 MHz @ C17
    Graphics Card #1ASUS Strix 2080Ti O11G @ 2.1GHz
    Graphics Card #2ASUS Strix 2080Ti O11G @ 2.1Ghz
    Graphics Card #3ROG Nvlink
    Graphics Card #4Have to feed animals
    Sound CardExternal Audioengine D1 24 bit 192kbps DAC
    MonitorASUS PG348Q @ 100Hz
    Storage #1Intel 905P 480GB U2 flavor
    Storage #2Samsung 850 EVO 1TB X2 in RAID 0, 960 PRO 1TB DIMM.2_1
    CPU CoolerHeatKiller IV PRO and VRM blocks ,Dual D5 PWM serial, 2X 480, 1X 360 RADS
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    These are not artifacts.
    Please post up your full PC specs, what OS you are running, what Nvidia driver version etc.

  4. #4
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    Quote Originally Posted by FuryA@ASUS View Post
    hi
    It seems like not artifacting, please try change different cable to link
    or reinstall fresh OS to troubleshooting
    I'm using a DisplayPort cable because my monitor is 144hz.
    I switched for a Monster Cable HDMI 1.4 Cable (I think this is one of the best HDMI cable on the market) and the problem continues.



    I already reinstall the OS (W10 and W8.1) and nothing changed.
    I already reinstall the nvidia driver using DDU (safe mode).
    I already changed the power cables

    Quote Originally Posted by JustinThyme View Post
    These are not artifacts.
    Please post up your full PC specs, what OS you are running, what Nvidia driver version etc.
    PROC...............Intel®*CPU Core i7-7700K 4.2GHz 8MB (1151)
    COOLING..........Corsair Hydro Series™ H115i - 280mm
    MEMO...............G.Skill® DDR4 16GB 3733MHz (2x 8GB) Trident Z
    MOBO...............Asus® M/B Intel Intel Z270 MAXIMUS IX HERO (1151)
    VGA.................NVIDIA GeForce GTX1080 Strix ROG
    CASE................CoolerMaster®* ATX MasterCase Maker 5*
    PWR SUP...........CoolerMaster®*1000W 80Plus Gold V Series
    Monitor............BENQ XL2430T - 144HZ

    Win10 PRO - v1703 - Build 15063.138
    Last nvidia available 381.65

    I'm not overcloking the proc, mem or gpu.

    -----------------------------------

    The curious thing is that problems only happen when i open image/videos files or when i watching or seeing a video/image on youtube or facebook.
    When i playing a game, nothing appears. Everything is smooth and beautiful.


    This worries me a lot.


    Thank you guys, i apreciate your help.

  5. #5
    ROG Guru: Yellow Belt Array
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    Have you tried another monitor to see if the issues are still happening?

  6. #6
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    Quote Originally Posted by cljustin View Post
    Have you tried another monitor to see if the issues are still happening?
    Yep.
    Using different cables.

  7. #7
    ROG Guru: Grand Master Array
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    Do you see those lines while gaming? Also try going into the BIOS and see if they are present.

  8. #8
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    Quote Originally Posted by Chino View Post
    Do you see those lines while gaming? Also try going into the BIOS and see if they are present.
    Nop! Only when i open image/video local files or when im seeing some video/photo on facebook/YT

    When i playing (any game) everything is perfect! no details! BIOS the same!

    weird!

  9. #9
    ROG Guru: Grand Master Array
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    Then the GPU isn't the problem. It's probably a setting inside Windows or something. I see that you own a 144Hz monitor. Have you tried lowering the refresh rate to see if those lines disappear?

  10. #10
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    I FOUND THE PROBLEM, or a part of it!!!!! (i guess).

    My storage is composed by:

    1) SSD 256GB - C: and D (OS and Programs)

    2) HDD 1TB - E: and F: (Documents, photos, wallpapers, movies, series, etc...)

    3) HDD 1TB - G: and H: (Steam, Origin and other games)



    As i told, one of the problems occurs when i open local files (photo, image or video). [All this files are stored in second hd (E: and F]
    For no reason i copied the same file to my deskop C: and VOILÁ.



    Does anyone have technical knowledge to explain this???

    Anyway, I still have the problem with facebook/YouTube.
    Last edited by fryul; 04-17-2017 at 11:26 PM.

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