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Thread: Power failure on during boot
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04-18-2017 09:16 AM #1
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Power failure on during boot
Hi rog forum members,
i am having some trouble settting up my f4-3200c16q-16gvk g.skill ripjaws V ram. I am using a crosshair vi with bios version 0082 (have also tried 1002 and 0083 same situation) and a 1700x, everything works fine at standard settings (except a high vcore of >1.5V at auto settings).
When i try to change the ram frequency from standard 2133 to e.g. 2400 and save the changes the computer does not restart but instead looses power and i have to manually press the power button to get it to start.
I have done some research in order to isolate the exact problem and i have found that when i leave everything on factory settings and try to adjust the dram boot voltage the same problem occurs.
After this happens and i try to power up again i tried and get some error readings from the internal LED display on the motherboard. First the little lamp for the ram initilization lights up and some numbers change really quickyl ( i have recorded it in slow motion ) and this process seems to finish at least.
Following this the little cpu lamp lights up and soon after again power is lost and the process aborts.I can only enter the BIOS after this has happened if i reset CMOS using the button on the back side or if i use the safeboot button on the mainboard (on the bottom of the board near the big START button)
I assume this is not normal behavior and i was wondering if it is likely this is due to a faulty mainboard or if its related to another component ( i have used the same RAM and CPU on two different mainboards before namely the asus prime x370 and the gigabyte ax370 gaming 5 and neither showed any signs of malfunction like this)
Should i RMA the board ? any other tips ?
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04-18-2017 12:32 PM #2
AfterShock PC Specs Motherboard Asus Crosshair VIII Hero Processor AMD Ryzen 3800XT Memory (part number) F4-3200C14-16GFX Graphics Card #1 Evga RTX 2080 Super Sound Card Onboard Monitor Asus VE278Q Storage #1 Corsair MP500 M.2 CPU Cooler NZXT Kraken X3 Case corsair crystal 570x Power Supply CORSAIR RMx Series 850W Keyboard Corsair Strafe mk2 Mouse Logitech G903 Headset Raze Nari Ultimate Mouse Pad Logitech PowerPlay OS Windows 10 Pro Network Router Buffalo WZR-1750DHP
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does it lose power or does it keep trying to power on over and over, if so mine does the same thing if I turn off my power supply, what I have to do is clear cmos and then load my overclock profile but increase the timings and then save and exit the bios, it reboots and then I can go back and enter the correct timings and its good as gold as long as I don't turn off the power supply again. you should have no problem getting that ram to run at 3200 like its suppose to do. its not a faulty motherboard its just a bug that hasn't been addressed yet, plenty of forum posts on here with the same issue. that little digital display will probably be reading f9 right before it shuts off.
Last edited by AfterShock; 04-18-2017 at 12:34 PM.
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04-19-2017 07:49 AM #3
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No it just looses power and does not turn on by itself after a failed boot try. i have to manually use the main power button to restart it again, and then it starts all over again. I have recorded the q codes using slow motion mode on my smartphone the last number during the ram light is 67. after this the cpu lamp (below the led display) light up shortly and then there is this power failure.
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04-19-2017 09:59 AM #4
BaneSilvermoon PC Specs Motherboard ASUS Crosshair VI Hero x370 Processor AMD Ryzen 7 1800x Memory (part number) G-skill 4x8 F4-3200C14D-16GFX Graphics Card #1 ASUS ROG STRIX-RX480-O8G Storage #1 SAMSUNG 960 PRO M.2 1TB NVMe CPU Cooler Case Integrated 360mm Liquid AIO Case DEEPCOOL GENOME ROG Power Supply Silverstone Strider SST-ST1200-PT Keyboard Razer Blackwidow Stealth Mouse Razer Mamba Chroma OS Win10 Home Network Router Netgear Nighthawk X6
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Are you getting any beep codes when this happens?
Try raising your RAM timings 5 each and see if the same issue continues to occur like that. Might help to narrow it down.
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04-19-2017 10:47 AM #5
MeanMachine PC Specs Laptop (Model) I enjoy my wife Motherboard CVI HERO + CVII Hero Wifi Processor Ryzen 7 1800X + 2700X Memory (part number) CMD16GX4M2B3000C15 + F4-3200C14D-16GTZR Graphics Card #1 EVGA GTX980 SC for CVFZ Graphics Card #2 EVGA GTX 1080 hybrid Graphics Card #3 GTX 770 for phys x Sound Card MB Monitor HP w2408h Storage #1 Samsung 970 EVO 500GB M.2 Storage #2 Samsung 840EVO 500GB and 960 M.2 pro CPU Cooler Corsair H105, H110 and H115i Case Corsair 750D and 780T Power Supply Corsair AX-1200i and Antec 850 pro platinum Keyboard Logitech K800 Mouse Razer Mamba Headset Corsair Vengeance 2100 OS W7 Ultimate 64bit and W10 pro 64bit Network Router Netcom Wireless NF18ACV
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There is nothing wrong with your MB I3althasar. You are successfully passing Post however it is your RAM Timings or voltage that need adjustment.
Have you checked that your RAM has officially been tested and listed on the MB QVL.?. Bios revisions are being worked on as we speak to address these issues.
The QCode LED is there to identify an error during the Post Cycle and your MB manual has a list to help identify the fault. Should post halt during Post then report the readout here.
There are three buttons next to the Start button. The nearest to the Start button is the Reset button then Safe boot and Retry for when OCing.
When in Bios you can train Bios for your RAM and bus ratio by using different levels of D.O.C.P From 1-5. Try the level that suits your RAM speed.
A power failure after that is something else that would need to be looked into. Normally if post does not recognize your RAM it will shut down the system and start again and may go into a boot or Post loop.Last edited by MeanMachine; 04-19-2017 at 11:46 AM.
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04-25-2017 04:15 PM #6
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So i have had a little time today and tried the different profiles all to the same end. I change from default to anything else (i dont even have to make any other changes in AI Tweaker) i then choose save & restart.
The PC shuts down immediately and is not restarting on its own. When i press the main Power button the initial problem occurs. Only way to get back to the bios screen -> Safe Boot button on the PCB or CMOS reset.
There has to be something wrong here ... i dont believe this can be explained by incompatible RAM.
BTW when i leave it on default in BIOS everything works just fine at least from what i can tell.
EDIT: i forgot to mention that even the settings "manual" and "auto" lead to the same end
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04-26-2017 07:38 AM #7
BaneSilvermoon PC Specs Motherboard ASUS Crosshair VI Hero x370 Processor AMD Ryzen 7 1800x Memory (part number) G-skill 4x8 F4-3200C14D-16GFX Graphics Card #1 ASUS ROG STRIX-RX480-O8G Storage #1 SAMSUNG 960 PRO M.2 1TB NVMe CPU Cooler Case Integrated 360mm Liquid AIO Case DEEPCOOL GENOME ROG Power Supply Silverstone Strider SST-ST1200-PT Keyboard Razer Blackwidow Stealth Mouse Razer Mamba Chroma OS Win10 Home Network Router Netgear Nighthawk X6
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Can I ask a silly question?
How much time are we talking between selecting "save & restart" and having to manually press the power button?
Is the Q-code LED display going through various codes during this time?
What are the LEDs immediately below the Q-code display doing?
And are you getting any beep codes at that time?
And I still recommend increasing your DRAM timings by 5 and testing to see if the behavior improves like that. That's a 4 stick RAM kit right?
What you're describing with the QLEDs, and the post loop in your first post is exactly what my machine does when my RAM timings are too tight. It still occurs occasionally with my current fully, successfully tested timings.
Often when I restart from in windows, I'll get a post attempt with an almost immediate 3 beep code restart, and usually a successful post afterwards. Note that this successful post takes about 20 seconds to get to the point where I could enter the BIOS.
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04-26-2017 11:00 AM #8
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As far as i can tell i press enter on my keyboard and instantly power is shut off.
No codes at all after pressing "Save & Restart", because the PC shuts off completely. And pressing the power button after this the last code i can see is something like 24 i think but when the PC looses power afterwards no code at all.
Again, directly after changing the settings no LED activity due to no power. Pressing the Main Power button first the RAM LED lights up ( orange i think ) and after this the CPU (green) lights up shortly until the PC turns off.
Unfortunately i dont have a speaker for beep codes
The Kit i am using has two sticks (i checked again p/n:F4-3200C16D-16GVK i must have confused q and d in my initial post) and i have tried doing this but
by this i mean if i change the AI tweaker from "default" to anything else my error occurs