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  1. #1
    New ROGer Array
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    3 week old g20cb graphic issues nvidia gtx 1070

    Hello all! I just purchased a asus g20cb desktop and have been loving it. Unfortunate I am having serious issues. I was playing battlegrounds *when the pc crashed to a grey screen. After a reboot, I had a lot of artifacts onscreen and my gpu will not enable in device manager (code 43). I am shocked that one crash has resulted in what seems gpu failure.

    When the game crashed, I heard fans spin up to what seemed max rpm for 30 seconds. I was monitoring gpu temps which were at 79 deg c, so I do not believe heat is the issue. As it is new I am considering RMAing it out for repairs. I have tried several driver versions as well as a clean install of windows 10 with no change.

    Asus g20cb
    Nvidia GeForce gtx 1070
    17-6700@3.4ghz
    16gb ram (8x2)
    Win 10 64 bit

    any input in the issue would be appreciated. I am no guru, but I strongly believe this is hardware related. As to not void the manafacturers warranty, I do not want to open the case to inspect.
    *
    Here is a vid of the artifacts
    *
    *https://www.youtube.com/watch?v=-YOceLMZ8WA
    *

  2. #2
    Administrator Array Silent Scone@ASUS's Avatar
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    Quote Originally Posted by Supraboosta View Post
    Hello all! I just purchased a asus g20cb desktop and have been loving it. Unfortunate I am having serious issues. I was playing battlegrounds *when the pc crashed to a grey screen. After a reboot, I had a lot of artifacts onscreen and my gpu will not enable in device manager (code 43). I am shocked that one crash has resulted in what seems gpu failure.

    When the game crashed, I heard fans spin up to what seemed max rpm for 30 seconds. I was monitoring gpu temps which were at 79 deg c, so I do not believe heat is the issue. As it is new I am considering RMAing it out for repairs. I have tried several driver versions as well as a clean install of windows 10 with no change.

    Asus g20cb
    Nvidia GeForce gtx 1070
    17-6700@3.4ghz
    16gb ram (8x2)
    Win 10 64 bit

    any input in the issue would be appreciated. I am no guru, but I strongly believe this is hardware related. As to not void the manafacturers warranty, I do not want to open the case to inspect.
    *
    Here is a vid of the artifacts
    *
    *https://www.youtube.com/watch?v=-YOceLMZ8WA
    *

    If only 3 weeks old, attempt to contact the retailer for a replacement unit.

  3. #3
    New ROGer Array
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    Luckily the retailer is shipping me another one. It was 10 days past their return policy but they were awesome. I did want to know the issue because I spent 20 hours it seems trying to diagnose it. Hopefully I have better luck with this ine

  4. #4
    TeamROG Folding@Home Array ottoyu34 PC Specs
    ottoyu34 PC Specs
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    ottoyu34's Avatar
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    That's so odd, looks like the GPU fail completely

  5. #5
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
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    Quote Originally Posted by Supraboosta View Post
    Luckily the retailer is shipping me another one. It was 10 days past their return policy but they were awesome. I did want to know the issue because I spent 20 hours it seems trying to diagnose it. Hopefully I have better luck with this ine
    Hard to say. Maybe a bad VRM spiked voltage and damaged something; maybe a weak trace is cracked after a few thermal cycles. Could be a million different things.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

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