Crosshair VI Hero bug reports

[bitsec]

I have noticed that when I put my pc to sleep and later wake it on the temperature reading on TMPIN0 in hwmonitor is 20°C above normal level. Normally my average cpu temp is about 30°C on idle. But after waking from sleep(no hibernation - hibernation works fine) the temp is about 50°C. I think it's board issue. I have 1701 bios.

Hi, I have the same wake-up issue with my C6Extreme!

Another (C6Extreme-related?) wiered thing is a 0.065V VDDP . Why so low? Didn't hat this with my C6H Wi-Fi AC Board...

At least I can confirm, that my cold boot problems disapeared after raising my VDDSOC Voltage Offset from -0.05V to 0.025V (=AI/BIOS 1.046V)

[Riekopo]

This is about my new Crosshair VI Extreme board. I've been messing around with it and I've noticed a few things which might be bugs. First, I cannot get the NZXT internal USB hub to work with the board consistently. I have to use this third party hub because the motherboard for some reason only has one internal USB 2.0 header. That is a very annoying design decision to be frank. There are a ridiculous amount of rear USB ports that will probably never get used, but only one USB 2.0 header for AIO coolers and front panel case USB ports.

Second, I've used another motherboard with the same Realtek audio codec, the ALC 1220. So I know the codec is physically capable of Dolby Digital Live and DTS Connect. However, I cannot figure out how to enable it on this board. Another issue I've noticed is very high DPC latency. I tested it and it's literally the highest I've ever measured on a motherboard audio solution. This is kind of a big deal for a beginner audiophile like myself.

Third, this is more of a feature request than a bug. Basically all of Asus's competitors high end motherboards allow you to fully control the RGB lighting from the BIOS. On this supposedly high end Asus board though you can't. I would vastly prefer to control my lighting through the BIOS rather than software.

[ramon medina b]

Hello, i just want to comment about my motherboard, asus crosshair VI hero, i been having trouble with the network adaper,(intel i211), when i bough the motherboard i had the problem that constantly lost internet conection, sometimes just the red x appears, sometimes the adapter dissapear from the device manager, and sometimes just froze and gave me the bsod, after a few bios updates, the problem apear to be solved, but at least this weak, i bean having the same problems again, the latest bios i had was 1701, today i update to the 3008 version, and the problem persist, i dont know for sure if this problem started after a windows update in the last weak, i have the latest intel drivers, windows 10 pro x64.

[Clouseau]

Hello, i just want to comment about my motherboard, asus crosshair VI hero, i been having trouble with the network adaper,(intel i211), when i bough the motherboard i had the problem that constantly lost internet conection, sometimes just the red x appears, sometimes the adapter dissapear from the device manager, and sometimes just froze and gave me the bsod, after a few bios updates, the problem apear to be solved, but at least this weak, i bean having the same problems again, the latest bios i had was 1701, today i update to the 3008 version, and the problem persist, i dont know for sure if this problem started after a windows update in the last weak, i have the latest intel drivers, windows 10 pro x64.

Did you get the driver from here: https://downloadcenter.intel.com/pro...er-I211-Series

[SIMONHANDLEY1]

Can someone help please, see my post here: https://rog.asus.com/forum/showthrea...thread/page198

[elguero83]

I fist posted this on the overclock.net crosshait vi forum.

I have a funny one.

I have an elgato gamecapture HD that I haven't in well over a year before I build my ryzen system, and today I was in need to use it, so I installed the game capture software, connected all that needed connecting and started trying to record something.

The fist thing I noticed was that the device was taking longer than I remembered it took to initialize (I used to use it with a surface pro 3) and once the device took off I noticed how the video was all choppy, like unwatchable choppy.

I thought something was wrong with the hdmi cables. So I tried several others but the video remained choppy.

Then I changed the decoder from the video card (1080ti) to the cpu but everything remained the same.

I thought maybe the device was defective, and to be sure it wasn’t the computer I tried it on my Surface 3, but the video on it was flawless, with the same capture settings.

And that’s when I became sure it was either a problem with the pc, or some software compatibility that elgato software had with either the cpu or the chipset.

This is when in a last attempt I started trying different usb ports on the motherboard, First I tried the back usb 3 ports, but the video still was choppy, then I tried the usb 2 ports, but everything was the same, then I tried the front panel usb 3 ports and all remained the same.
And this is when I remembered that my case had 4 usb 3 front panel ports and I was running two of them with a passthrough cable from the back of the computer and the other two were connected to the internal usb 3 port.

So finally I tried connecting the device to the one coming from inside the motherboard and voila, butter smooth video!

So, what gives, anyone have any idea what’s going on? Right now I’m running everything at stock.

[p7pr7]

The BIOS “Onboard Device Configuration” has an option for the PCIEx4 slot to be in X4 or X1 mode.* In X4 or Auto mode, the X1 slots are disabled, and in the X1 mode the X4 and 3 X1 slots are all in X1 mode.* This works great and I can get all slots working.* Problem is when I disconnect power, next power up, the GPUs in X1 slots are disabled.* I checked the BIOS and it indicates that it is still in X1 mode, but acting like it is in X4 mode. *If I change to X4 mode then boot and then change back to X1 mode, it works fine.* I have verified this twice.* So it looks like something is forgotten when power is removed.

Still buggy with BIOS Version 3502.

Disconnecting power switches back to x4 behavior but still shows x1 in BIOS.
"Auto" seems to be always the same as x4.

I had to shutdown, switch to x4, reboot, then back to x1.
Not working with reboot instead of shutdown.
And it's reproducible.

Please fix this. It's annoying...

Best regards!

-------

Used cards in pcie slots :

$ lspci -D
...
0000:07:00.0 Serial Attached SCSI controller: Adaptec Series 8 12G SAS/PCIe 3 (rev 01)
0000:08:00.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6315 Series Firewire Controller (rev 01)
0000:09:00.0 Ethernet controller: Intel Corporation 82574L Gigabit Network Connection
0000:0b:00.0 VGA compatible controller: NVIDIA Corporation GK208 [GeForce GT 710B] (rev a1)
0000:0b:00.1 Audio device: NVIDIA Corporation GK208 HDMI/DP Audio Controller (rev a1)
0000:0c:00.0 VGA compatible controller: NVIDIA Corporation GK208 [GeForce GT 710B] (rev a1)
0000:0c:00.1 Audio device: NVIDIA Corporation GK208 HDMI/DP Audio Controller (rev a1)
...

[p7pr7]

Still buggy with BIOS Version 3502. ...

The situation is even worse than expected: i had to load "optimized defaults" in BIOS to get X1-Mode running. What a mess...

[HnS-CHH]

Edit: Nvm

[Gutgolf]

Possible Fan Control Bug posted in https://rog.asus.com/forum/showthrea...with-BIOS-6004