Problem installing Samsung NVME drivers

[g.tse]

Hello!

I have a problem installing the samsung nvme drivers available on their website (v 2.2).
The disks show up in my device manager but they are using a windows driver. I cannot manually install driver or by running the driver update exe from samsung.
As you can see from the ss, this results in not being able to see them in samsung magician. I have tried both version of the software (4.97 & 5) and in both it says that my disks are not supported.
I have tried with only 1 nvme on board, same thing. Both the nvme's are recognized just fine in both my other rigs running windows 10 home using again asus mobo's (crosshair vi hero & z170 maximus viii gene).

Would it have anything to do with bios settings?
Running windows 10 home on a Asus Strix Z270 Gaming E mobo (latest fw)

Any help would be greatly appreciated.

Thanks

[chevell65]

Please scroll to nearly the bottom of this page for directions to install Windows 10 to your Samsung NVME drive.

[g.tse]

Please scroll to nearly the bottom of this page for directions to install Windows 10 to your Samsung NVME drive.

Thanks for the reply, I will read the page linked again but my problem is not my windows installation.
I have installed 3 copies of windows on my nvme's from a USB stick and everything works perfectly.
The only problem is that I can't install the original driver and therefore it cannot be recognized in Samsung magician.
Other than that, the disks work perfectly and read - write times are what they should be..

[Northland]

I got the exact same problem, with both a 950pro and a 960evo m.2´s. I tired the link above and took all drives out but the 950 (took the other m.2 960 out too) so that i only had the 950 installed. But the problem is still there. Samsung magician says that the 950pro is not supported. This is with a fresh copy of win10 and only the nvme samsung driver installed.


*update:

I got it sorted now, the only thing i needed to do was to "clear secure boot keys" in bios, and not installing any new "secure boot keys" save and exit bios. After that Samsung magician found my drives as normal again. I got CSM on enable and boot option set to "windows UEFI".

[chevell65]

Thanks for the reply, I will read the page linked again but my problem is not my windows installation.
I have installed 3 copies of windows on my nvme's from a USB stick and everything works perfectly.
The only problem is that I can't install the original driver and therefore it cannot be recognized in Samsung magician.
Other than that, the disks work perfectly and read - write times are what they should be..

Yes part of the installation in the link I provided shows clearing the secure boot keys which is what allows Samsung magician to see the drive.
I wasn't completely sure if you needed to follow the entire Windows installation procedure or just clear the secure boot keys in order to install the Samsung firmware.
Looks like Northland has this figured out.

[g.tse]

I got the exact same problem, with both a 950pro and a 960evo m.2´s. I tired the link above and took all drives out but the 950 (took the other m.2 960 out too) so that i only had the 950 installed. But the problem is still there. Samsung magician says that the 950pro is not supported. This is with a fresh copy of win10 and only the nvme samsung driver installed.


*update:

I got it sorted now, the only thing i needed to do was to "clear secure boot keys" in bios, and not installing any new "secure boot keys" save and exit bios. After that Samsung magician found my drives as normal again. I got CSM on enable and boot option set to "windows UEFI".

Will try it when I get home from work, thank you both for the response, much appreciated!

Just tried it, now Magician works like a charm, again thank you.

[g.tse]

Two more quick questions if you could assist please.

Since everything is working now, I would like to know the following:

I have wiped & removed my 960pro to add to another build (1800X on Crosshair VI Hero) - left my 950 pro on this rig.
Performance wise, does it make any difference which m2 slot I use?

On the other hand, since I have another SSD available for that build that I can use, I was also considering the option of reformatting both and using the 950 pro and the 960 evo in a raid configuration on this board. Do you think it is worth it?

[chevell65]

Two more quick questions if you could assist please.

Since everything is working now, I would like to know the following:

I have wiped & removed my 960pro to add to another build (1800X on Crosshair VI Hero) - left my 950 pro on this rig.
Performance wise, does it make any difference which m2 slot I use?

On the other hand, since I have another SSD available for that build that I can use, I was also considering the option of reformatting both and using the 950 pro and the 960 evo in a raid configuration on this board. Do you think it is worth it?

Glad to see you figured out the secure boot key delete to make that drive show up in Samsung Magician.

You are supposed to use the top M.2 slot for your Op system drive.

According to most people who have tried this, using RAID 0 gives no real world performance advantage. This question keeps coming up but others have tried and they claim there is no real world performance advantage but it will show slightly better performance on bench tests.

[JustinThyme]

If you have raid enabled the Samsung drivers nor magician will work. This has been a Samsung short coming for a long time.
In the end it really doesnt matter as its been demonstrated time and again that there is no dicernable gain from using Samsung drivers and Magician does nothing but allow firmware updates with the software. Other that that its totally useless. Even their own OEM drives wont allow the drivers or software to work, must be consumer versions.

Putting M2 drives in raid 0 on your board is a waste of time. Problem is the DMI bottleneck. Very small gain in sequential read, a little more in sequential writes but the 4K becomes horrendous. So long as they are behind the PCH controller they will be bottlenecked. Ive already done it on a Z170 and Z270 as well as a G752VY notebook. You dont get anywher near the theoretical values you would expect. I did however put two 850 evos in raid 0 and they are working great but then again SATA SSDs do not approach the limitations of the DMI link. Those went from 500MB/s to 1000MB/s just as expected.
The only thing out ATM that will allow them to be put in a raid 0 array and the speed realized is on an X99 mounted on a PCIe M2 adaptor and using pipelines going straight to the CPU. Problem even with that is you can boot from it then. If you are looking to mirror instead of stripe for redundancy there should be no problems but just be aware as soon as you enable raid you can no longer use Samsung NVMe drivers, again not that is matters anyhow.

M2_1 is the primary M2 slot.

[goanna]

[QUOTE=chevell65;647104]Glad to see you figured out the secure boot key delete to make that drive show up in Samsung Magician.

You are supposed to use the top M.2 slot for your Op system drive.

What is the reason for this, and are there any performance implications? I've loaded my OS (win10) on the lower M.2 slot., and so wonder if I should redo it. I have the same drive in each (SS 960 Evo). Thanks!