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I broke my GL553VW (Does the warranty cover the damages?)

AJArante
Level 7
Does the 1 year warranty cover the damages in lcd screen of my Gaming Notebook?
If not, what can I do to fix or replace the LCD Screen?
I bought my laptop on ROG Concept Store in SM Megamall.
2,130 Views
3 REPLIES 3

xeromist
Moderator
You would need Accidental Damage coverage. If you are not sure whether you have such coverage you can contact your regional support by telephone and they can look up your warranty via your serial number.

Even if you didn't get extra coverage they can probably replace the panel for a fee. Phone support could also give you this information.
A bus station is where a bus stops. A train station is where a train stops. On my desk, I have a work station…

They can replace the LCD for free while I still have my warranty or do I need to pay for it?

xeromist
Moderator
Sorry I wasn't clear. "for a fee" means there will be a cost for both the new panel and the labor to install it. Only manufacturer/hardware defects are covered under the basic warranty.
A bus station is where a bus stops. A train station is where a train stops. On my desk, I have a work station…