Page 1 of 2 1 2 LastLast
Results 1 to 10 of 13
  1. #1
    ROG Member Array
    Join Date
    Apr 2017
    Reputation
    10
    Posts
    7

    Exclamation ROG Strix Z270F Gaming - SupremeFX sound problems

    Hello ROG community,

    a couple weeks back i built a new system with a ROG Strix Z270F Gaming mainboard. The weird problem that I keep having is that the recording device (microphone) picks up and plays sound from my playback device (headset/speakers). When i record my microphone you can clearly hear whatever I am currently listening to on my PC. And people on communication platforms like Skype or Teamspeak have complained about hearing whatever I am listening to. The louder the sound, also the louder the recording. Even when my microphone on the recording device is muted you can clearly hear the playback sound, so it's not picking up the sound from the environment. The problem is stronger when my headphones are plugged in front (through the case) and weaker, but still occur when plugged in rear (directly into the mainboard audio device). I already tried multiple things:

    - Tested different drivers: original drivers from ASUS Website (with Sonic Suite and the version without the added software), drivers directly from Realtek.
    - Tested on Windows 10 as well as Windows 7.
    - Used different headsets and tested headsets on other PCs without any issue.
    - Tried plugging out the HD-Audio cable on my mainboard and only using rear input.
    - Contacted ASUS support to no avail.
    - Had the shop i bought the mainboard from send me a replacement mainboard.

    Yet the problem still persists. I am basically at my wit's end as to what to do or what could be causing this problem. I might ultimately have to buy another mainboard. But maybe you guys have an idea.

  2. #2
    ROG Member Array
    Join Date
    Apr 2017
    Reputation
    10
    Posts
    7

    bump

  3. #3

  4. #4
    ROG Member Array
    Join Date
    Apr 2017
    Reputation
    10
    Posts
    7

    Yes it is deactivated

  5. #5
    ex-ASUS Employee Array Eleiyas PC Specs
    Eleiyas PC Specs
    MotherboardASUS 970 PRO GAMING/AURA
    ProcessorAMD FX 8370
    Memory (part number)Corsair 8GB XMS3 PC3-12800 1600MHz DDR3
    Graphics Card #1XFX AMD Radeon HD 6950 - 2G
    MonitorLG Flatron E2240T 21.5'' 1080p Monitor
    Storage #1Samsung 1TB 7200RPM 32MB
    Storage #2Seagate Barracuda 2TB 7200RPM 64MB 6GB/s
    CPU CoolerAMD Wraith Cooler
    CaseNZXT Lexa S
    Power SupplyCorsair CX600 600W (Bronze)
    Keyboard Logitech Wireless AZERTY
    Mouse Microsoft Wireless
    Headset Evil Witchcraft II Gaming Headset (Black/Red)
    Mouse Pad Wild Wolf Hunter
    Headset/Speakers 4Gamers 2.1 Sound-System
    OS Windows 10 Professional - Creator's
    Network RouterZiggo

    Join Date
    Mar 2017
    Reputation
    25
    Posts
    375

    Make sure that all your inputs are separated in Realtek.

    Make sure stereo mix is disabled or that your mic isn't mixing speaker-output with mic-input.

    Make sure everything is up to date

    Make sure you have ''headset mode'' or whichever option it may be in the Realtek options selected
    Last edited by Eleiyas; 04-28-2017 at 12:44 PM.

  6. #6
    ROG Member Array
    Join Date
    Apr 2017
    Reputation
    10
    Posts
    7

    Quote Originally Posted by Eleiyas@ASUS View Post
    Make sure that all your inputs are separated in Realtek.

    Make sure stereo mix is disabled or that your mic isn't mixing speaker-output with mic-input.

    Make sure everything is up to date

    Make sure you have ''headset mode'' or whichever option it may be in the Realtek options selected
    I tried all of that as well. Still happens.

    Deactivated all other devices except for microphone and loud speakers / headset. used headset preset in realtek manager. using current drivers, stereo mix among others is disabled.
    Last edited by Vanay86; 04-28-2017 at 02:24 PM.

  7. #7
    ex-ASUS Employee Array Eleiyas PC Specs
    Eleiyas PC Specs
    MotherboardASUS 970 PRO GAMING/AURA
    ProcessorAMD FX 8370
    Memory (part number)Corsair 8GB XMS3 PC3-12800 1600MHz DDR3
    Graphics Card #1XFX AMD Radeon HD 6950 - 2G
    MonitorLG Flatron E2240T 21.5'' 1080p Monitor
    Storage #1Samsung 1TB 7200RPM 32MB
    Storage #2Seagate Barracuda 2TB 7200RPM 64MB 6GB/s
    CPU CoolerAMD Wraith Cooler
    CaseNZXT Lexa S
    Power SupplyCorsair CX600 600W (Bronze)
    Keyboard Logitech Wireless AZERTY
    Mouse Microsoft Wireless
    Headset Evil Witchcraft II Gaming Headset (Black/Red)
    Mouse Pad Wild Wolf Hunter
    Headset/Speakers 4Gamers 2.1 Sound-System
    OS Windows 10 Professional - Creator's
    Network RouterZiggo

    Join Date
    Mar 2017
    Reputation
    25
    Posts
    375

    Very strange...

    The weird problem that I keep having is that the recording device (microphone) picks up and plays sound from my playback device (headset/speakers).
    Are you saying you can hear sound coming FROM the microphone?

  8. #8
    ROG Member Array
    Join Date
    Apr 2017
    Reputation
    10
    Posts
    7

    Quote Originally Posted by Eleiyas@ASUS View Post
    Very strange...



    Are you saying you can hear sound coming FROM the microphone?
    I can't hear it from the microphone. But other people can hear what i am listening to through voice programs like Skype, Teamspeak, Discord. And when I record my mic i can hear whatever I am listening to at the moment in the recording of my microphone. And it's definitely not picking it up from the environment because you can still hear it when I mute my microphone.

  9. #9
    New ROGer Array itsleo112 PC Specs
    itsleo112 PC Specs
    MotherboardZ270e Gaming
    Processori5-6700k
    Memory (part number)CMK16GX4M2B3000C15
    Graphics Card #1Asus Strix GTX 1070 08G
    MonitorLG 29UM68-P
    Storage #1Sandisk SSD PLus 480gb
    CPU CoolerCorsair H100i v2
    CaseNzxt S340 White
    Power SupplyEVGA 650w
    Keyboard Cooler Master Lite l
    Mouse Cooler Master Lite l
    Mouse Pad Steelseries QCK+
    OS Windows 10 Pro

    Join Date
    Apr 2017
    Reputation
    10
    Posts
    2

    Quote Originally Posted by Vanay86 View Post
    I can't hear it from the microphone. But other people can hear what i am listening to through voice programs like Skype, Teamspeak, Discord. And when I record my mic i can hear whatever I am listening to at the moment in the recording of my microphone. And it's definitely not picking it up from the environment because you can still hear it when I mute my microphone.
    Have you tried updating to the driver that was released on 4/27, that update seemed to have fixed the same issue i was having on my Z270e mobo.
    Last edited by itsleo112; 04-29-2017 at 05:07 AM.

  10. #10
    ROG Member Array
    Join Date
    Apr 2017
    Reputation
    10
    Posts
    7

    Quote Originally Posted by itsleo112 View Post
    Have you tried updating to the driver that was released on 4/27, that update seemed to have fixed the same issue i was having on my Z270e mobo.
    Yeah i installed the latest driver yesterday. Same results. If anything it got worse.

Page 1 of 2 1 2 LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •