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  1. #11
    ROG Enthusiast Array
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    27.11.2017

    Dear Asus Valued Customer,
    Regarding the below described case, we thank you for the information attached and we kindly inform you we have forwarded your message to the responsible department of our HQ.
    Last edited by zvober; 12-01-2017 at 09:36 AM.

  2. #12
    New ROGer Array
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    May 2017
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    Thank you very much for this tip! It works like a charm.
    I was looking for a solution since weeks. ASUS support sucks as always.
    I buy ASUS product since more than 15 years and this laptop will be the last ASUS product. The only thing they want is money, money and money again... and then never reply or reply bull****s.

    So, thank you again for this tip

    If you find something to solve issue for the light bar that stays ON at each boot/reboot even if in the Gaming Center it is OFF, let us know. I tried all version until the last one (v2.14) and always the same thing.... light bar always ON

    PS : I forgot to say, that I have a G752VM, not a G752VS. So this tip works for G752VM too.
    Last edited by Kasimodo; 12-08-2017 at 07:06 AM.

  3. #13
    ROG Enthusiast Array
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    How does it work ? Honestly I did not understand it .... need a fix !*
    ASUS G752VS Notebook
    17,3 " Display - 120 hz - Nvidia G-Sync - WideView
    Intel® Core™ i7 - Quad Core - Skylake
    Nvidia Geforce GTX 1070 8 GB DDR5
    16 GB DDR4 RAM
    512 GB PCIE NVME SSD
    1 TB SATA HDD
    Integrated Blu-Ray Player
    *

  4. #14
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
    Storage #21 TB Samsun 850 Pro
    CaseCool Master Haf
    OS Win 8.1 Pro and Win 10 Pro
    Clintlgm's Avatar
    Join Date
    Jul 2012
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    4,104

    you stop and restart the driver simple as that
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

  5. #15
    ROG Enthusiast Array
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    Mar 2016
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    Quote Originally Posted by Clintlgm View Post
    you stop and restart the driver simple as that
    I need to do that everytime I start my laptop? I was looking for a fix which works automatically ...
    ASUS G752VS Notebook
    17,3 " Display - 120 hz - Nvidia G-Sync - WideView
    Intel® Core™ i7 - Quad Core - Skylake
    Nvidia Geforce GTX 1070 8 GB DDR5
    16 GB DDR4 RAM
    512 GB PCIE NVME SSD
    1 TB SATA HDD
    Integrated Blu-Ray Player
    *

  6. #16
    New ROGer Array sharndowg PC Specs
    sharndowg PC Specs
    Laptop (Model)ROG G752VS
    MotherboardBIOS 310
    ProcessorIntel Core i7-6820HK
    Memory (part number)HyperX Impact 2400MHz CL14 DDR4
    Graphics Card #1Nvidia GTX 1070 8GB GDDR5
    Monitor17.3" 75Hz G-SYNC
    Storage #1Samsung SM961 NVMe 256GB
    Storage #2Cruical MX300 1TB M.2 SSD
    Mouse Logitec MX Master
    Headset Razer Kraken Chroma
    OS Windows 10 Pro 64-bit

    Join Date
    Sep 2017
    Reputation
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    Quote Originally Posted by FreshPrince15 View Post
    I need to do that everytime I start my laptop? I was looking for a fix which works automatically ...
    Read the above posts please. This is an automatic fix. Once done, you do not need to do anything else.

  7. #17
    New ROGer Array
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    Jan 2018
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    Having the same issue with my new laptop. However I cannot get the BAT file to work. devcon cannot find the process (even though it is listed exactly the same in device manager under "hardware IDs").

    Any ideas?

  8. #18
    New ROGer Array
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    Nov 2017
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    Thank you everyone

    Thank you so much sharndowg and everyone else who has contributed to this thread, this touchpad issue was driving me INSANE.

    A few things to note is when you download devcon make sure you rename the extracted file to devcon.exe (not devcon64.exe like I did for some reason)
    also, it's imperative that you select "run with highest privileges" in task scheduler when creating the task.

    Thanks again everyone in this thread (excluding ASUS who for some reason were silent about this issue).

  9. #19
    New ROGer Array
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    Feb 2015
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    Asus dont care

    I cant believe that asus still didn't fix this issue. Until this time i used only asus products, but from now on i will newer use asus product again, and advise everybody i know not to buy asus product. They simply dont care about customers.

  10. #20
    ROG Enthusiast Array
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    Emailed message 10.04.2018

    Dear Asus Customer Service,
    I would like to be informed about two most imporant things regarding my Asus G752VS laptop:

    1)
    will Asus release anytime soon the new BIOS update containing Meltdown and Spectre fixes?

    2)
    will this new BIOS update contain a fix for reported long standing ELAN touchpad issue and finally make the touchpad usable (wake the dead) under Linux?

    Best regards,
    worried Customer

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