Results 21 to 27 of 27
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04-18-2018 10:44 AM #21
- Join Date
- Jul 2017
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- 30
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- 25
Received Tue, Apr 17, 2018 from Asus Support:
Dear Asus Valued Customer,
Regarding the below described case, we kindly inform you that the responsible department of our HQ is informed about this issue and currently examining the possibility of a new BIOS release update.
Furthermore, we would like to inform you that at the moment, Asus officially will release vulnerability fixes only for 6th, 7th and 8th generation processors.
We invite you to check Asus website periodically in order for new BIOS update releases and latest information about the subject.
https://www.asus.com/News/YQ3Cr4OYKdZTwnQK
https://www.asus.com/support/FAQ/1034979
Furthermore, we kindly inform you that we do not have any further information regarding the possibility of new BIOS update release containing a fix/patch for ELAN touchpad and we would also like to inform you that your product has not been officially tested by Asus with any OS other than Windows OS.
In case you are not satisfied by our reply above, please inform us accordingly before filling the satisfaction form.
In case you are satisfied by our reply above, we invite you to select 9 or 10 as a positive evaluation.
Should you have any further questions, please do not hesitate to get back in touch with us.
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04-18-2018 01:39 PM #22
Clintlgm PC Specs Laptop (Model) Asus G752VY DH72 Motherboard Asus Z97 Pro WiFi and /Z97 Pro A Processor I7 4790K Storage #1 512 GB M.2 Samsung 960 Pro Storage #2 1 TB Samsun 850 Pro Case Cool Master Haf OS Win 8.1 Pro and Win 10 Pro
- Join Date
- Jul 2012
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So it looks like G752 and later. The only thing that comes to my mind is that this CPU Vulnerability must not be anywhere the threat that it has been made out to be. I mean there are millions more Pre 6th generation notebooks and desktops MB than there are post 6th and that's not going to change for many years yet.
The first patches that have come out slowed down CPU to a crawl so maybe you guys are lucky they're not going to screw up your notebooks.G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM
Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro
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05-01-2018 03:52 PM #23
- Join Date
- Aug 2017
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- 10
- Posts
- 5
Guys, I don't believe it, but the trackpad issue is actually really fixed!!!! I just installed the new Windows update which was released yesterday, and just to test, disabled my Scheduled Task fix. Lo and behold, after sleep and wake, scrolling is still operational!!! I can't believe it!!
EDIT: Looks like I spoke a bit too soon. It does seem improved after a short sleep, but after longer sleep, it still has the same issue.Last edited by lonevvolf; 05-02-2018 at 04:39 AM.
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06-02-2018 05:56 AM #24
- Join Date
- Aug 2017
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- 10
- Posts
- 5
Just an update - I've been running without the temporary fix now since my last post, and have had very few, if any problems with the scrolling. Looks like it's really taken care of. I guess no thanks to Asus? :S
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06-19-2018 01:08 PM #25
- Join Date
- Aug 2017
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- 19
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- 71
Not here. I disabled Fast Startup after Win 10 Build 1803 broke my gestures. I manually killed and restarted the I2C HID device which had no effect. Didn't bother trying to automate that as it didn't work.
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01-01-2019 10:06 PM #26
- Join Date
- Jul 2017
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- 10
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- 5
Guys,
Have anyone tried if this issue is fixed in 2018 October Update?
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04-14-2019 10:39 PM #27
- Join Date
- Jul 2017
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- 10
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To anyone that encounter this thread - problem seems to be fixed after upgrading Windows to 1809 (2018 October update)