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  1. #1
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    Z270 Motherboard Cashback, no response

    Hi all,
    Back in March I bought my z270f board and waited until I think around 18/04 to claim my cash back. I have waited and emailed support and nothing. They haven't said anything about evaluating my claim.

    What can I do?

  2. #2
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    Quote Originally Posted by SalamanderScamander View Post
    Hi all,
    Back in March I bought my z270f board and waited until I think around 18/04 to claim my cash back. I have waited and emailed support and nothing. They haven't said anything about evaluating my claim.

    What can I do?

    Hello, I'm in your own situation inserting the data and telling me that PPID label is incorrect.
    Delivering multiple emails to support both English and Italian ever received a response I always have a big deal, never seen so bad support.
    Then I wonder why they lose customers
    excuse my English

  3. #3
    Moderator Array Nate152 PC Specs
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    Hi guys

    I will pass this on to an administrator to see if he can help you.

    He may respond here or send you guys a PM, give it 24 hours for a response.

  4. #4
    ASUS HQ Service Rep Array
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    Quote Originally Posted by SalamanderScamander View Post
    Hi all,
    Back in March I bought my z270f board and waited until I think around 18/04 to claim my cash back. I have waited and emailed support and nothing. They haven't said anything about evaluating my claim.

    What can I do?
    hi SalamanderScamander

    Thanks for letting us know about this
    Could You please PM and COPY the S/N with purchase invoice/receipt
    We'll have someone follow up on this as soon as possible.

  5. #5
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    Quote Originally Posted by FuryA@ASUS View Post
    hi SalamanderScamander

    Thanks for letting us know about this
    Could You please PM and COPY the S/N with purchase invoice/receipt
    We'll have someone follow up on this as soon as possible.
    By the way, can you do something for me too?
    As Asus does not answer

  6. #6
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    Quote Originally Posted by superino View Post
    By the way, can you do something for me too?
    As Asus does not answer

    hi superino
    please provide more detail ,I will pass to someone handle this

  7. #7
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    Quote Originally Posted by FuryA@ASUS View Post
    hi superino
    please provide more detail ,I will pass to someone handle this
    i have the some situation. what info do you need?

  8. #8
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    Quote Originally Posted by FuryA@ASUS View Post
    hi superino
    please provide more detail ,I will pass to someone handle this
    Hello,
    I bought a video card asus strix 1080ti oc
    When I go into entering the data i insert the serial and the PPID label, i tell the PPID label is wrong.
    PPID label >>>> https://www.asus.com/support/article/750
    Sent several emails to Italian and English support no answer already 15 days
    Excuse my english google translator

  9. #9
    ASUS HQ Service Rep Array
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    Quote Originally Posted by superino View Post
    Hello,
    I bought a video card asus strix 1080ti oc
    When I go into entering the data i insert the serial and the PPID label, i tell the PPID label is wrong.
    PPID label >>>> https://www.asus.com/support/article/750
    Sent several emails to Italian and English support no answer already 15 days
    Excuse my english google translator

    hi superino
    Can You PM the SN

  10. #10
    ASUS HQ Service Rep Array
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    Quote Originally Posted by Volchok View Post
    i have the some situation. what info do you need?
    hi Volchok
    what kind of situation do you have, can You explain for that, ? redeem or Cashback?

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