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Thread: aura problem

  1. #1
    ROG Guru: Green Belt Array skellattarr PC Specs
    skellattarr PC Specs
    MotherboardCrosshair vi Hero bios 6301
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    skellattarr's Avatar
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    aura problem

    when I start aura I get driver install failed then driver start failed I tried reinstalling the program but still does it
    amd ryzen 7 1800x
    CROSSHAIR Vi hero
    Corsair Hydro Series H115i
    G.SKILL Trident Z 3200mhz 32gb 4x8gb
    asus rog strix gtx 1080
    TOSHIBA 3TB hdd 3x a total of 9tb and a 1tb mushkin ssd
    corsair axi 1200i 1200 watt psu
    LG DVD BURNER
    corsair obsidian 750d case

  2. #2
    ASUS HQ Service Rep Array
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    hi, s
    which AURA version did you install, and what OS version is?
    Try to do a clean install both

  3. #3
    ROG Guru: Orange Belt Array
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    I will never consider "Reinstall the OS" as a solution to an application error. ASUS needs to fix these RGB issues with Aura and the Crosshair VI. I've personally uninstalled, cleaned out, and reinstalled Aura a number of times -- it makes no difference to my non-functional RGB system.

  4. #4
    ROG Guru: White Belt Array SIMONHANDLEY1 PC Specs
    SIMONHANDLEY1 PC Specs
    Laptop (Model)Don't be silly
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    Arrow Asus Aura not working

    Unfortunately many people on the forum are having the same problems! Mine worked the very first time, then never again.

  5. #5
    ROG Guru: Green Belt Array skellattarr PC Specs
    skellattarr PC Specs
    MotherboardCrosshair vi Hero bios 6301
    ProcessorRyzen 7 1800x
    Memory (part number)G.SKILL Trident Z RGB 32GB 4X8 3200MHZ
    Graphics Card #1rog strix gtx 1080
    Sound Cardcreative sound blaster ae-5
    Monitoracer 28inch 4k
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    Storage #23x 3tb hhd/segate 10TB drive
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    CaseThermaltake veiw 71 case
    Power Supplycorsair 1200w
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    skellattarr's Avatar
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    v 1.04.29 and windows 10 64bit creators update anyway I tried to reinstall the same thing
    amd ryzen 7 1800x
    CROSSHAIR Vi hero
    Corsair Hydro Series H115i
    G.SKILL Trident Z 3200mhz 32gb 4x8gb
    asus rog strix gtx 1080
    TOSHIBA 3TB hdd 3x a total of 9tb and a 1tb mushkin ssd
    corsair axi 1200i 1200 watt psu
    LG DVD BURNER
    corsair obsidian 750d case

  6. #6
    ROG Enthusiast Array Celty2 PC Specs
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    MotherboardAsus Crossfire Hero VI
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    Once Aura is borked, you really have to hunt down all the crap a regular uninstall leaves behind. For me it took uninstalling using 3rd party software such as Revo Uninstaller Pro and Advanced Uninstaller Pro. Also you need to run a registry cleaner afterward, and manually delete any orphaned directories.

    Aura needs a complete re-write. Also if you happen to have any G.Skill RGB DRAM, I strongly suggest never running Aura or the G.Skill software. It has been corrupting the SPD's on that memory, causing multiple issues.

  7. #7
    ROG Guru: Green Belt Array skellattarr PC Specs
    skellattarr PC Specs
    MotherboardCrosshair vi Hero bios 6301
    ProcessorRyzen 7 1800x
    Memory (part number)G.SKILL Trident Z RGB 32GB 4X8 3200MHZ
    Graphics Card #1rog strix gtx 1080
    Sound Cardcreative sound blaster ae-5
    Monitoracer 28inch 4k
    Storage #1Samsung 960 evo 1tb m.2/Mushkin Reactor 1tb ssd
    Storage #23x 3tb hhd/segate 10TB drive
    CPU CoolerCorsair Hydro Series H115i
    CaseThermaltake veiw 71 case
    Power Supplycorsair 1200w
    Keyboard Corsair k95 rgb
    Mouse corsair m65 pro rgb
    Mouse Pad corsair mm800 rgb polaris
    Headset/Speakers logitech 5.1
    OS windows 10 pro
    skellattarr's Avatar
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    I'm using corsair vengeance RGB ram 32gb but they don't show up in aura they do in corsair link but the color control does not show up just timings and temps I have the latest corsair link
    amd ryzen 7 1800x
    CROSSHAIR Vi hero
    Corsair Hydro Series H115i
    G.SKILL Trident Z 3200mhz 32gb 4x8gb
    asus rog strix gtx 1080
    TOSHIBA 3TB hdd 3x a total of 9tb and a 1tb mushkin ssd
    corsair axi 1200i 1200 watt psu
    LG DVD BURNER
    corsair obsidian 750d case

  8. #8
    ROG Enthusiast Array SinartNZ PC Specs
    SinartNZ PC Specs
    MotherboardAsus Crosshair VI Hero
    ProcessorAMD Ryzen 7 1800x
    Memory (part number)Corsair CMU16GX4M2C3200C16
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    CPU CoolerCorsair H110i
    CaseNZXT H440 Black
    Power SupplyEVGA SuperNOVA 750 G2 750W 80+ Gold Full Modular
    Keyboard Logitech G810
    Mouse Logitech G900
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    OS Windows 10 X64 Pro

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    I don't where you got the idea the Aura software could control the Corsair RGB ram as that is only supported by Corsair Link and that does not yet support any of the AM4 chipsets for controlling the lighting settings. Unless a product clearly states that it supported by Aura then Aura can not do anything with it.

    I have the Corsair LED Red memory and I use a bit of software from rh-software.com called System Information Viewer to control the the light effect so it sits at solid. If you look on the Corsair Community forums you'll find a heap of other people with the same issue as yourself and if you look hard enough you'll find or will be able to ask one of the pro's over their how to get it working for you. In general though it seems Corsair Link is a pretty poorly coded bit of software.

  9. #9
    New ROGer Array
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    I have the same issue. I think it's the combination of ROG 1080 and motherboard. I did not have the problem until I installed the aura software for the 1080.

  10. #10
    ROG Guru: Blue Belt Array mdzcpa PC Specs
    mdzcpa PC Specs
    MotherboardMaximus Hero XI
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    Same issue here, but slightly different circumstances. I am on a Hero IX so its not the particular chipset. Aura worked fine for a month. Then about 2 weeks ago I started getting the driver fail message. I do not yet have the Creators Update so that's not it. But I do think it was a Win 10 update somewhere in there. No other reason to simply stop working when nothing else has been installed or changed. Re-installs do not correct. Asus needs to jump on this. RGB is dead for many users without a fix.

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