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05-14-2017 07:52 PM #1
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- May 2017
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ASUS Rampage V Edition 10 USB issues/bad Motherboard?
Hey All,
I recently purchased this new Motherboard, and everything is running fine except for one issue: after using the PC for awhile, all USB ports cut out. I could be using my PC for hours then all of a sudden in the middle of a game, all USB ports will cut out, then turn back on. My head set, keyboard, mouse, and mic all turn off lights turn off on my RGB devices, etc. They will then turn back on and take 30sec to 1 minute for reconnect. After this happens, it will continue to happen until I restart my PC. I will always get an error saying that a USB device has malfunctioned and is not being recognized. I look in device manager and see that one USB port has yellow triangle next to it.*
Things I have tried:
Reinstalling USB drivers
Made sure all drivers are at current version
*
I'm not really sure what to do, is the Motherboard bad? Or could one of my devices be causing this issue?
Specs:
ASUS rampage V Edition 10 Mobo
64 GB of Corsair RGB ram, no XMP profile set
I7 6850k, not overclocked
Corsair H115i
Corsair AX1200i
EVGA GTX 1080 TI FTW3, stock clock.
Intel 750 SSD 400gb pcie
Samsung EVO *1TB
PC Peripherals:
Razer Black Widow X Chroma
Razer Deathadder
Astro A50 w/base station (current gen)
Blue Yeti black out Edition
ASUS PG348q
ASUS PG 279q
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05-15-2017 03:55 AM #2
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- Mar 2013
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Do you use the USB hub on the monitor? I have two swift monitors and both their USB hubs were buggy.*
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05-15-2017 03:59 AM #3
Korth PC Specs Motherboard ASUS X99 R5E (BIOS2101/1902) Processor Haswell-EP E5-1680-3 SR20H/R2 (4.4GHz) Memory (part number) Vengeance LPX 4x8GB SS DDR4-3000 (CMK32GX4M4C3000C15) Graphics Card #1 NVIDIA Quadro GP100GL/16GB, 16xPCIe3, NVLink1 (SLI-HB) Graphics Card #2 NVIDIA Quadro GP100GL/16GB, 16xPCIe3, NVLink1 (SLI-HB) Sound Card JDS Labs O2+ODAC (RevB), USB2 UAC1 Monitor ASUS PG278Q Storage #1 Samsung 850 PRO 512GB SSDs, 4xSATA3 RAID0 Storage #2 Comay BladeDrive E28 3200GB SSD, 8xPCIe2 CPU Cooler Raijintek NEMESIS/TISIS, AS5, 2xNH-A14 Case Obsidian 750D (original), 6xNH-A14 Power Supply Zalman/FSP ZM1250 Platinum Headset Pilot P51 PTT *modded* OS Arch, Gentoo, Win7x64, Win10x64 Network Router Actiontec T3200M VDSL2 Gateway Accessory #1 TP-Link AC1900 Archer T9E, 1xPCIe Accessory #2 ASUS/Infineon SLB9635 TPM (TT1.2/FW3.19) Accessory #3 ASUS OC Panel I (FW0501)
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Corsair Link (USB) might be causing issues. Buggy software, I think.
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05-15-2017 10:13 AM #4
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- May 2016
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hi jaikens19
There are some steps You can try it for troubleshooting
removing the Corsair Link (USB) and keep updating the new BIOS version
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05-15-2017 10:34 PM #5
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You should also disconnect all your USB devices except for your keyboard and mouse. See if the problem occurs.
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05-15-2017 11:41 PM #6
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05-15-2017 11:43 PM #7
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05-15-2017 11:45 PM #8
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05-16-2017 03:32 PM #9
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05-19-2017 06:14 PM #10
SimondsUnchaind PC Specs Motherboard Rampage V Edition 10 Processor Intel I7 6850k Graphics Card #1 ROG Strix 1070 Sound Card Schiit Jotunheim Monitor Dell S2417dg Storage #1 512MB Samsung 950 pro Storage #2 3TB WD Black CPU Cooler Thermaltake 3.0 UIltimate Case Thermaltake V51 Power Supply 1000W EVGA PS Keyboard Corsair K70 RGB Rapidfire Mouse Corsair M65 Pro RGB Headset Focal Elear Mouse Pad Corsair Extended Headset/Speakers Emotiva S5 powered monitors OS Windows 10 Home 64bit
- Join Date
- Jul 2016
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I too am also having this issue with my Edition 10 motherboard,
It all started with my Schiit USB DAC disconnecting and reconnecting at random, multiple times/night. Sometimes only reconnecting once plugged into a different USB port than before. I have tried disabling the power management option but the disconnects still happen.
About a week ago, my PC cut power to every USB device for about 5 seconds for the first time. This has happened 4 times now.
I now have a externally powered USB hub with everything but my (Both Corsair) Keyboard, Mouse, and Yeti mic plugged into it but last night the complete power disconnect happened again, along with my DAC disconnecting multiple times.
Not sure if this is relevant info but one of the times it happened, I was watching a youtube video and the video itself cut to a black screen and had to have the page refreshed to resume playback (once the devices powered back on)
I will try plugging only my Keyboard and Mouse into the Motherboard ports, with and without CUE and see what happens over the weekend. If anyone has any tips on getting my DAC to stop disconnecting, that would greatly appreciated. Is there a way to see if there are errors being recorded by windows in regards to the DAC disconnecting?
I am on all up to date drivers with the current BIOS
EDIT: PC Specs
Asus Rampage V Edition 10
i7 6850k (not OC'ed)
Strix 1070 (OC'ed)
EVGA PS1000
Thermaltake 3.0 ultimate AIO
950 m.2 SSD (OS)
850evo SSD (games)
2tb WD Black (media)
EDIT #2: Can start my own thread if that is best. Do not mean to hijack this thread.Last edited by SimondsUnchaind; 05-19-2017 at 06:31 PM.