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GL553VE ROG Gaming Center has suddenly stopped working...

fyrestorm92
Level 7

‎05-17-2017 08:13 PM - last edited on ‎03-05-2024 10:24 PM by Community Admin

I just did some updates on my laptop and have had Avast on it since I first got it. I have had no problems with my Gaming center with the exception of it not sensing my graphics card and not sensing the temp nor memory of my GPU. Now after I just updated everything, it won't work at all... Does anyone know what is causing this? I just recently found out my NVIDIA driver had and error but now it no longer says it has an error since I updated... When I try and open the GC it instantly crashes saying it has stopped working and windows will inform if they find a solution to this problem... This happened in literally a span of 10 minutes of it worked and now it doesn't. Any help is appreciated thanks!
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4 REPLIES 4

U2Desire
Level 7

‎05-19-2017 10:13 AM

Its a conflict with Avast. Either go back to older 1.x version of Gaming Centre or switch to another AV. I personally just use Microsoft Defender and Malwarebytes Premium now.
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Yoshi_
Level 7
In response to U2Desire

‎05-21-2017 07:28 AM

U2Desire wrote:
Its a conflict with Avast. Either go back to older 1.x version of Gaming Centre or switch to another AV. I personally just use Microsoft Defender and Malwarebytes Premium now.


The exact same thing is happening to me. I use Microsoft Defender as my AV but GC still isn't working. also happened right after updates...
Any clue why?
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Sid7886
Level 7
In response to Yoshi_

‎05-22-2017 07:18 PM

Yoshi_ wrote:
The exact same thing is happening to me. I use Microsoft Defender as my AV but GC still isn't working. also happened right after updates...
Any clue why?


Hey Yoshi..is ur laptop still shutting down when fans are maxed out? Did you get any solutions to it? I am facing the same issue..

Thanks*
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U2Desire
Level 7

‎05-23-2017 05:34 PM

Try disabling other programs that run in the background and see if it is one of them conflicting. That is about all I can suggest as I only personally encountered the conflict with Avast and haven't heard of any other known programs that may conflict with it.
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