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  1. #1
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    Angry GL752VW Graphics stutter or hiccup during game play

    I have been a diehard Asus fan. I have purchased a lot of Asus laptops and a monitor over the years. This last laptop I bought in December of 2016 is very disappointing. I play Everquest 2 online so when I started playing this game I started having diagonal line issues. I turned vertical sync off and it eliminated the line but it started causing one second random freezes. It is like a stutter or hiccup. This laptop graphics is overkill for this old game but it plays like it doesn't meet the requirements. I have contacted tech support but to no prevail can they get it to work correctly. I put in a bigger solid state drive and 32gb ram and it still runs like crap. I think my days of owning Asus are over. Time to move on to a better quality company.

  2. #2
    ASUS HQ Service Rep Array Bill@ASUS's Avatar
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    Hello tcmll24
    How about drivers? Which version are you currently using?
    Any other applications running in the background at the time?
    Does any other games suffer similar issue?
    Thank you

  3. #3
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    Unhappy

    Quote Originally Posted by Bill@ASUS View Post
    Hello tcmll24
    How about drivers? Which version are you currently using? Any other applications running in the background at the time? Does any other games suffer similar issue?
    Thank you
    382.05
    Norton Antivirus
    Only play one game EQ2. My older Asus laptop performs circles around this laptop. Huge disappointment.
    I will not be buying anymore Asus hence forth.

  4. #4
    ROG Enthusiast Array Sheltem PC Specs
    Sheltem PC Specs
    Laptop (Model)ASUS G752VS-GB139T
    MotherboardIntel® CM236 Express Chipset
    ProcessorIntel Core i7-6820HK (2.7GHz @ 3.4GHz -80.1mV adaptive, 8MB Cache, 4 cores, HT)
    Memory (part number)4x Samsung 16GB DDR4-2400MHz (M471A2K43BB1-CRC)
    Graphics Card #1ASUS NVIDIA GeForce GTX 1070 (1493/2077/1695 MHz, 8GB GDDR5 [Samsung])
    Monitoracer Predator X34 (Curved 34", UWQHD 3440x1440@100Hz, IPS, G-Sync)
    Storage #1Toshiba NVMe THNSN5512GPU7 TO (SSD, 512 GB)
    Storage #2Samsung 850 EVO 1TB (SSD, SATA3)
    Keyboard Logitech G910 (Orion Spark)
    Mouse Logitech PRO
    Mouse Pad Logitech G440
    Headset/Speakers Edifier S330D
    OS Windows 10 Pro (64-bit)
    Network RouterLinksys WRT1900AC (Stock OS)
    Accessory #1 TP-LINK SG1005D

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    You should revert to 378.92, or, since you do not play ME: Andromeda, to an even earlier version: 378.78/378.66/378.49 (take your pick). While (because?!) all these drivers do not support Windows 10 CU, they also do not introduce a regularly occurring 'massive frameskip (20+)' type of lag in any game. At least from your description, it would seem you are experiencing the frameskip issue.

    Regarding Win10CU/WDDM 2.2 and mobile lineup of GeForce 10 series cards, there are no plans (ASUS or NVIDIA) to fix this issue in the foreseeable future.

    P.S. If you were to do a broader search, you will find that Dell, HP and any other laptops with GF 10 mobile series are affected.
    He who invokes history is always secure.
    The dead will not rise to witness against him.

    You can accuse them of any deeds you like.
    Their reply will always be silence.

  5. #5
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    Wink

    Quote Originally Posted by Sheltem View Post
    You should revert to 378.92, or, since you do not play ME: Andromeda, to an even earlier version: 378.78/378.66/378.49 (take your pick). While (because?!) all these drivers do not support Windows 10 CU, they also do not introduce a regularly occurring 'massive frameskip (20+)' type of lag in any game. At least from your description, it would seem you are experiencing the frameskip issue.

    Regarding Win10CU/WDDM 2.2 and mobile lineup of GeForce 10 series cards, there are no plans (ASUS or NVIDIA) to fix this issue in the foreseeable future.

    P.S. If you were to do a broader search, you will find that Dell, HP and any other laptops with GF 10 mobile series are affected.
    Will definitely give it a try. Thank you =D

  6. #6
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    Unhappy

    I uninstall the latest Nvidia drivers and did a Gurud3D video driver cleaner to make sure once I revert it will be fresh. I revert to 378.92 and selected custom to again do a clean installation inside driver update. Once I start playing it is smooth then occasionally I get random freezes some one second some a few seconds. It is like it wants to crash. This pc since last xmas has had this issue. I have tried EVERYTHING. I even upgraded memory to 32gb put in a solid state faster drive. I have tried drivers etc. There is just something wrong with video. Maybe the intergraded NVidia/Intel. This laptop should run games with NO problem, but it runs like a Walmart $200 laptop.

  7. #7
    ROG Enthusiast Array Sheltem PC Specs
    Sheltem PC Specs
    Laptop (Model)ASUS G752VS-GB139T
    MotherboardIntel® CM236 Express Chipset
    ProcessorIntel Core i7-6820HK (2.7GHz @ 3.4GHz -80.1mV adaptive, 8MB Cache, 4 cores, HT)
    Memory (part number)4x Samsung 16GB DDR4-2400MHz (M471A2K43BB1-CRC)
    Graphics Card #1ASUS NVIDIA GeForce GTX 1070 (1493/2077/1695 MHz, 8GB GDDR5 [Samsung])
    Monitoracer Predator X34 (Curved 34", UWQHD 3440x1440@100Hz, IPS, G-Sync)
    Storage #1Toshiba NVMe THNSN5512GPU7 TO (SSD, 512 GB)
    Storage #2Samsung 850 EVO 1TB (SSD, SATA3)
    Keyboard Logitech G910 (Orion Spark)
    Mouse Logitech PRO
    Mouse Pad Logitech G440
    Headset/Speakers Edifier S330D
    OS Windows 10 Pro (64-bit)
    Network RouterLinksys WRT1900AC (Stock OS)
    Accessory #1 TP-LINK SG1005D

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    Yes, that sounds like something specific to your configuration. Perhaps Bill or someone else @ASUS will be able to pinpoint this.
    He who invokes history is always secure.
    The dead will not rise to witness against him.

    You can accuse them of any deeds you like.
    Their reply will always be silence.

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