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  1. #1
    New ROGer Array
    Join Date
    Apr 2017

    GL502VS Touchpad not working after Windows 10 Creator Edition fresh install

    I had to reinstall Windows 10 and the touchpad is not working after the reinstall. When trying to install it I am getting an error message towards the end of the install 'There is a problem with this Windows Installer package. A program run as a part of the setup did not finish as expected. Contact your support personnel or package vendor.'
    I tried various tips from forums but no luck.
    In the device manager I can see a problem device 'I2C HID Device' under the human interface devices. Driver update claims this is the newest driver and not sure what driver to load manually.

    Any ideas are welcome.


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