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  1. #1
    New ROGer Array
    Join Date
    Apr 2017
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    GL502VS Touchpad not working after Windows 10 Creator Edition fresh install

    I had to reinstall Windows 10 and the touchpad is not working after the reinstall. When trying to install it I am getting an error message towards the end of the install 'There is a problem with this Windows Installer package. A program run as a part of the setup did not finish as expected. Contact your support personnel or package vendor.'
    I tried various tips from forums but no luck.
    In the device manager I can see a problem device 'I2C HID Device' under the human interface devices. Driver update claims this is the newest driver and not sure what driver to load manually.

    Any ideas are welcome.

    thanks

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