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  1. 05-24-2017 11:49 AM #1
    Browni
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    Charging status LED on Spatha dock doesn't indicate charge level

    I have bought a new Spatha mouse and the LED on the dock is constantly red when the mouse is in use, sometimes it will flicker between red & orange when the mouse is on the dock charging.

    Interestingly if I look at the power level in Armoury it will indicate 100% if I have left the mouse on charge for a while but if I set one of the LEDs on the mouse to reflect the charge level it pulses red which indicateS a power level of less than 14%

    This is the current status yet the dock LED is constant red and the mouse is pulsing red (I get errors trying to insert inline)

    http://i63.tinypic.com/2zqbn5w.jpg

    http://i67.tinypic.com/ng1sih.jpg

    Armoury version 1.02.07
    Dock firmware 1.30
    Mouse firmware 1.61

    Would a firmware update fix this or should I RMA it as faulty?

    tia for any help
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  2. 06-03-2017 05:52 PM #2
    Browni
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    The mouse stopped lighting up completely so it got sent back to the retailer.
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  3. 06-12-2017 02:32 PM #3
    gader
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    Same problem, with two different units, any solution?
    Thanks
    Software Versioon 1.02.07
    Dock Firmware Version 1.32 (Beta)
    Mouse Firmware Version 1.62 (Beta)
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  4. 06-14-2017 06:52 AM #4
    Darkest
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    MotherboardAsus STRIX X99 Gaming
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    Quote Originally Posted by Browni View Post
    Armoury version 1.02.07
    Dock firmware 1.30
    Mouse firmware 1.61
    Same for me and it was so before dock and mouse firmware update.

    The LED (on dock and on mouse) might be green if battery is full charged and mouse is on dock. But when unplug it from dock it turns orange and after a short time (less then a minute) it turns red and remains so until battery low level wheel indication.
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  5. 06-14-2017 09:22 AM #5
    Bahz
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    It's a bug with the current firmware with the LED indicator, we'll be releasing new firmware for both the dock and mouse soon to address this issue.
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  6. 06-14-2017 09:59 AM #6
    Bahz
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    It appears this firmware is now available, please download at the link below:
    http://dlcdnet.asus.com/pub/ASUS/mb/...455.1491364530
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  7. 06-14-2017 11:59 AM #7
    Browni
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    Thanks Bahz,

    My mouse stopped functioning completely so your link will be useful when I receive the replacement,
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  8. 06-14-2017 01:16 PM #8
    gader
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    The led does not change almost always in red, I will wait for a new version.
    Thanks
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  9. 06-14-2017 01:17 PM #9
    Eleiyas
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    Quote Originally Posted by gader View Post
    The led does not change almost always in red, I will wait for a new version.
    Thanks
    Is this after you have updated to the latest version Bahz just posted?
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  10. 06-14-2017 01:58 PM #10
    gader
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    Yes, the technical service gave me the version link on Monday
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