G752VS Crashing Issues (shuts off and restarts automatically)

[Spankmaster]

Hi, you did exactly the same to stop the crashes but only limited to lower clock speed than it is most probably possible also for your GPU Chip even if every Chip has a different behaviour.
Did you downclock with MSI Afterburner?
To track your voltage and clock speed you can use GPU-Z and activate the monitoring button at the sensor tab.
To set the manual curve I used MSI Afterburner by pressing Ctrl-F at it's home screen.
I flattened out the curve starting at the point of 169x MHz to the last value on the right side.
The voltage was something below 1,0V at the point of 169x MHz.
After you set the manual curve track via GPU-Z and run your games.
The GPU should always boost to a max voltage of 1,0V, mostly 0,9xV.

A strange behaviour I could realize anyway. At a certain point of clock speed and voltage combination it "forces" the GPU to boost up to 1,062V again even if you set the curve manually below the stock settings.
This is why you have to identify the highest possible clock speed and voltage combination.
I did not finish my selection already but so far 1700MHz works perfect and has no more that 5% performance loss.
However you benefit at least with better temperature and a proper working system

[Agent_Smith]

Hi all. I try'ed spankmasters method and it stopped my crashing. But i consider this temp fix. After Easter i am sending it to the Nederland rma. I hope that this claims are not true that asus sends someone else"s laptop as mine. I will take pics of machine and serial numbers. Mine laptop is like brand new, not a scratch. I cant believe that asus is treating their customers like this. Touchpad is broken when you put laptop to sleep for a year now and they don't care to fix it. I will recomend not to buy asus products to anyone who ask from now on even i had all asus products by now. Unless they start taking care for their customers... They simply need to admit they have a problem and deal with it. They should sue micron for faulty memory not screw their customers for it.

[hadarych]

Not at all. I understand the situation.

This is a frustrating problem to troubleshoot given how long you've been going at it. So I understand your time spent in the matter, attempting fixes that could potentially lead down the very same path in the end toward an RMA.

Any risks cross-flashing VBIOS ROMs? Yes and no. Here's how you tell them apart AFAIK.

10DE:1BE1 :::::: 1070 BGA/MXM variants - VBIOS (TDP) - 115W/115W
10DE 1BA1 :::::: 1070 MXM variants - VBIOS (TDP) - 115W ~ 120W/150W
10DE:1B81 :::::: Desktop 1070 variants - VBIOS (TDP) - 151W ~ 300W

The Device ID you want to match when flashing 1070 VBIOS ROMs with our G752VS is: 10DE:1BE1
Here's an NVIDIA SMI query on the G752VS with the GL502VS 1070 VBIOS; NVIDIA SMI commands here.

Attachment 70539

When cross-flashing VBIOS ROMs you can most certainly flash one that affects stability more than anything else, because some are too vendor specific, pertaining to their own supported HW. To make it not as risky for you though, is that I've already flashed the following (a couple did not work well):

(works) Clevo P775DM2 (MXM 1070) - https://www.techpowerup.com/vgabios/187333/187333
(currently flashed) GL502VS (BGA 1070) - https://www.techpowerup.com/vgabios/...le-8192-160713
(works) GL502VS (BGA 1070 - updated VBIOS version) - https://www.techpowerup.com/vgabios/187888/187888
(unstable) Gigabyte X7 V6 (BGA 1070) - https://www.techpowerup.com/vgabios/194794/194794
(semi-stable) MSI GT72VR 7RE (MXM 1070) - https://www.techpowerup.com/vgabios/190135/190135
(unstable) HP Omen (BGA 1070) - https://www.techpowerup.com/vgabios/187030/187030
(official) G752VS (BGA 1070) - https://www.techpowerup.com/vgabios/...le-8192-160701


You can always flash back to your stock VBIOS as long as you created a backup of it. Not that you really need to worry about making one with the links available above, but definitely cover your bases should you lose internet.

Yes, you can unlock the hidden BIOS menus. I would still say it's more beneficial for the G752VS models with the 6820HK as the OC can be done right in the BIOS instead of using XTU and its services or TS in general. Basically just the ability do it without SW. You can definitely adjust power settings, core ratios and EIST, SST, etc with the 6700HQ, albeit not increasing frequencies beyond factory spec, but at least you have the ability to play around with some settings nonetheless.

Have you tried swapping the SO-DIMMs around? Maybe there is a bad slot instead of being a bad stick. Try setting the ME State Control to disabled and see if that helps. Disable SST (HWP) in the BIOS once you unlock those menus if it isn't already.

Grab Revo Uninstaller and remove the ROG Gaming Center and left overs completely. Use XTU or TS instead or none at all and see if anything changes.
According to a friend online who has a GX800VH, he said he contacted ASUS engineers about the ROG Gaming Center problem with clocks not adjusting properly with the CPU for that model. Lots of issues revolve around the ROG Gaming Center, but more specifically the ICCS (Integrated Clock Controller Service) that installs with XTU, which the ROG Gaming Center is using too. Make absolutely sure there is no chance for any 3rd party software (including ASUS) causing your crashing. Fresh install and all required drivers that don't get detected properly in Device Manager. Test stability again under a completely clean slate.

We know latest SBIOS didn't help. So perhaps it is indeed HW, but you won't know specifically if you don't test the aforementioned above out, right down to flashing a different VBIOS version; try the GL502VS ones out and go from there.


NOW, that all sounds good and all but it's not what I think is the problem...

I'm going to mention something I believe hasn't been mentioned yet, and that is... have you tried increasing the voltage offset for your 6700HQ? What am I getting at? I believe it's crashing due to the VCore being too low. Because scenarios where the CPU is undervolted too much, will do the exact same thing. The system crashes, does a power cycle and boots back up again. I suggest changing even the core ratios by lowering them and remain testing again by making one change and rinse and repeat. I'll also add that because XTU is changing settings you cannot see in the BIOS menus because they are hidden, you won't know if settings from the ROG Gaming Center is actually defaulting them back afterwards. Because remember, this is what the ROG Gaming Center is using. So many variables but it gives you something to work with at least.

Also try out what @nulmas suggested too. It could very well just be a GPU related issue all along!

Hopefully you find something here that helps your crashing problem before you try to RMA.

Good luck!

Hello!
Can you help, please?
I have G752VSK (i7-7820HK, CM238 Chipset)
Wanted to unlock bios settings following your instruction on forum, but didn't succeed. Afuwinx64 (and afudos) showed mistake 18 (failed to flash secured rom or smth). Intel flash programming tool showed mistake 368 (and quite the same description of mistake - security is not broken). Is there any way to flash unlocked bios on asus laptop with 7th generation of Core i7 and CM238? As I can see in your profile you now have GX800VH with the same CPU - maybe you have tried some experiments with your bios?
Really tired of asus overvolting and ROG gaming center.

Thank you!

[workshop777]

I have my core clock set to -400 and I still get regular crashes, but it seems they are only in Bethesda games. Quake Champions, Fallout 4, Wolfenstein etc. This is beyond frustrating and only confirming that my next laptop will not be from Asus.

[Alexzstrasa]

VERY IMPORTANT !!!

I HAVE THE FINAL ANSWER TO THE ISSUE :

YOU HAVE TO GO ON THE ROG GAMING CENTER AND EACH TIME YOU WANNA PLAY (it's not checked by default and seems we can't change that) YOU HAVE TO CHECK THE "NORMAL MODE" on Turbo Gear. Extreme mode is checked by default and this IS the problem.

I hope I can help a maximum of you.

[Darnassus]

VERY IMPORTANT !!!

I HAVE THE FINAL ANSWER TO THE ISSUE :

YOU HAVE TO GO ON THE ROG GAMING CENTER AND EACH TIME YOU WANNA PLAY (it's not checked by default and seems we can't change that) YOU HAVE TO CHECK THE "NORMAL MODE" on Turbo Gear. Extreme mode is checked by default and this IS the problem.

I hope I can help a maximum of you.

Life Binder, preserve me!

Perhaps the OC profile is going a liiiiittle too far, thus triggering an emergency shutdown. ;x

[workshop777]

VERY IMPORTANT !!!

I HAVE THE FINAL ANSWER TO THE ISSUE :

YOU HAVE TO GO ON THE ROG GAMING CENTER AND EACH TIME YOU WANNA PLAY (it's not checked by default and seems we can't change that) YOU HAVE TO CHECK THE "NORMAL MODE" on Turbo Gear. Extreme mode is checked by default and this IS the problem.

I hope I can help a maximum of you.

ROG Gaming Center is completely uninstalled. Crashes still occur but most frequently in Bethesda games. Fallout 4, Quake Champs, etc.

[undersky1]

Same issues, think i will reinstall windows to pro and just the basic drivers

[Alexzstrasa]

ROG Gaming Center is completely uninstalled. Crashes still occur but most frequently in Bethesda games. Fallout 4, Quake Champs, etc.

Yes but you have to keep ROG gaming center if you uninstall it then crashes will be still here. Extreme mode is the default mode for the computer: try to install ROG GC back and when you wanna play use Normal mode it will be fine.

[09noel09]

before i have this problem too randomly freezing then restarting while playing games then i remove the sonic suite and rog gaming center that fix my problem.