G752VS Crashing Issues (shuts off and restarts automatically)

[Damastif]

I have the same problem! But i play dota and wot.

[Hapablap]

Hey,

I've been playing around with MSI Afterburner and have been able to reduce the crashes but they are still occurring.
Here's an image of the settings: (-50MHz from Core Clock and -200MHz from Memory Clock)


Should I try underclocking it more? Or at this point should I just be reaching out to ASUS for an RMA

[Bahz]

I have already passed this issue over to our notebook team and they will look into this. I'll update everyone again in this thread once I hear back from them.

[Hapablap]

I have already passed this issue over to our notebook team and they will look into this. I'll update everyone again in this thread once I hear back from them.

Awesome, thanks for the help.

[Bahz]

I do think if you haven't RMA'd this notebook yet, it would be best to do so as it sounds more like a hardware issue where the drivers aren't working properly. If the repaired/replaced unit still has same issues then please post here again to let us know.

[PhyrexianGamer]

Hi Guys any Update on this ?
I am about to through this machine in the swimming pool. I have tried Under clocking it. I have Factory reset the machine and i have been speaking to tech support. I have also found other treads that state that they have replaced the machines with the same problem. I am able to Play a few games in windowed Mode but it still caches after an hour or so. I have it on a cooling bench as well and HW Monitoring states that the Temp is running 75-80 Constant. so over heating should not be the problem. I Payed R 40 000 for this machine and im getting a lower class product and service.

[Bahz]

Hi Guys any Update on this ?
I am about to through this machine in the swimming pool. I have tried Under clocking it. I have Factory reset the machine and i have been speaking to tech support. I have also found other treads that state that they have replaced the machines with the same problem. I am able to Play a few games in windowed Mode but it still caches after an hour or so. I have it on a cooling bench as well and HW Monitoring states that the Temp is running 75-80 Constant. so over heating should not be the problem. I Payed R 40 000 for this machine and im getting a lower class product and service.

Have you tried older graphics drivers? Have you added additional memory in your system? This issue is confirmed internally only happening to very few people so I'm thinking it has to be somewhat related to drivers or incompatible hardware.

[PhyrexianGamer]

Have you tried old graphics drivers? Have you added additional memory in your system? This issue is confirmed internally only happening to very few people so I'm thinking it has to be somewhat related to drivers or incompatible hardware.

I have Installed an additional 16GB Ram and i have tried the older drivers to no avail.
And now ASUS want me to pay for a third party company to inspect the machine.

[Clintlgm]

Have you pulled out the extra 16GB of RAM you added? Do they added stick match the factory ones your notebook came with? Does your notebook work with out the new RAM added?

[PhyrexianGamer]

Have you pulled out the extra 16GB of RAM you added? Do they added stick match the factory ones your notebook came with? Does your notebook work with out the new RAM added?

I have pulled them out with same result. So i Uninstalled the Oculus rift Drivers as well as the ASUS docking station Driver . NOTE that the Oculus Driver installed a CDDisplay.exe with one of the apps. I am now able to play a bit bit longer before it crashes. where the game use to crash every 10 min its up to about 2 hours.